Dimprice.co.uk Reviews 

2,629
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I’d give no stars if I could as just like the last review I’m waiting since 2022 for a refund on my mobile that DPD lost. I’m livid with them too as they lost it but will make no recompense to me for... See more

Rated 5 out of 5 stars

I made a huge saving on two Samsung S23 Ultra phones. Dont be put off by potential long delivery - took 1 week from order to delivery for my order. All fully tracked online and delivered in UK by... See more

Rated 5 out of 5 stars

I have bought 2 phones from Dimprice so far, both arrived in about 10 days. The company send you an order acknowledgement as soon as you place the order, then tracking information once your order has... See more

Rated 4 out of 5 stars

The delivery information can be better. They deliver the phone as promised however the courier tracking information can be better. Once the order was dispatched, the app said that the parcer was "... See more

Company details

  1. Electronics store

Written by the company

Explore a wide-range of trending electronics, cell phones, tablets and more appliances in great price.


Contact info

3.8

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(2,629)

1 review in the last 12 months

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Rated 4 out of 5 stars

Very good price

Very good price, well packed and was kept informed at all stages. Delay before package was sent but within published times. Phone was initially set in an Asian language so some guesswork was needed to set to English. A reference to an online help page would have been handy.

16 April 2023
Rated 5 out of 5 stars

Get your devices here today

It was really good, the iPad was great, all new and came with wire and even a plug with a UK adapter
It’s a overall 10/10
Price is good, quality is good
And im being honest, no lie or catch, it’s all authentic

16 April 2023
Rated 3 out of 5 stars

The delivery info

The delivery info. Was confusing and worrying with the sender advising that the package had been shipped but the delivery firm saying that they had not yet received the package from the sender

16 April 2023
Rated 5 out of 5 stars

Lowest cost and arrived as described

Lowest cost and arrived as described. My only suggestions as to how to improve is to allow customers to choose different speeds of postage and to apply a note letting the buyer know how to change the language before set up.

16 April 2023
Rated 2 out of 5 stars

Samsung Watch 5 pro, cheap, but not without issues

So I ordered a Samsung Watch 5 pro. I took a couple of weeks to arrive, as they had warned me. On arrival the seal had been previously opened and sealed again with Sellotape, so that's not very comforting. Also there were no guarantee documents in the box. But the watch works fine. Everything is in Chinese, so i randomly pressed a couple of buttons and it let me change the language. Has been working fine ever since, and it was £100 cheaper than Amazon. But the broken seal is a worry. Could they have opened it and loaded malware on it before shipping? Who knows. Am keeping a close eye on my credit card statements just in case, and it's a shame the experience was marred bu this issue.

16 April 2023
Rated 5 out of 5 stars

Great price for a world class product

Great price for a world class product. Reliable service, without doubt, just be prepared to wait for delivery. That said, I was able to monitor the delivery process at every stage. I will use this company again and recommend it to friends!

16 April 2023
Rated 5 out of 5 stars

Great price for a 9th gen Apple iPad…

Great price for a 9th gen Apple iPad which was delivered in perfect condition with a continental plug and UK adapter. It took 13 days from order to delivery and I was kept well informed at every step.
This is the second product I have ordered from Dimprice and the service and prices have been exemplary on both occasions.

16 April 2023
Rated 5 out of 5 stars

Excellent service …

Repeat customer due to the prices offered
This time rdered a Samsung S22 at a really good price. There were some issues with availability in my chosen colour but this was communicated as soon as possible with options to cancel or change the order
The order was then fulfilled quickly and delivery was perfect

12 April 2023
Rated 1 out of 5 stars

Just a lottery

This my second review - my first was five stars. This time, they just completely failed to deliver any product. Nothing, nada. A refund eventually, but it really is a lottery with these guys as to whether you'll ever receive anything at all.

12 April 2023
Unprompted review
Dimprice.co.uk logo

Reply from Dimprice.co.uk

Hi Michael

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

If you’re open to discussing your experience further, please feel free to contact our customer service at support@dimprice.co.uk

Sincerely,
Dimprice UK

Rated 1 out of 5 stars

Purchased Sony WH-1000XM5.

Purchased Sony WH-1000XM5.

Decided on arrival that the headphones are two big so requested a refund. In response to my request to return the item within the 14 days and is my consumer rights, I have received emails trying to persuade me to keep the item as they say a refund will take a long time. They then asked for images of the item which I sent which has not been used in anyway and are now saying there will be up to 40% deducted from the item cost as the seal on the paper which goes across the box is broken. In order to look at the item one of course needs to open the box. I have never experienced such awful bullying behaviour from a company. Would certainly not recommend anyone using them.

11 April 2023
Unprompted review
Dimprice.co.uk logo

Reply from Dimprice.co.uk

Hi Judy

We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

If you’re open to discussing your experience further, please feel free to contact our customer service at support@dimprice.co.uk

Sincerely,
Dimprice UK

Rated 5 out of 5 stars

I'm so pleased with my Samsung Galaxy…

I'm so pleased with my Samsung Galaxy watch and the service. After reading some reviews I was a bit sceptical but received great communication on the whereabouts of my item during transit and it took half as long as I expected to arrive. OK, the instructions and the language on the watch are all in Chinese but, hey! That's what Google translate is for. Once connected to my phone, the language changed automatically. I would highly recommend this company to anyone.

2 April 2023

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