Only half the order arrived. I emailed them and no response. Phoned them 3 days later and they said item is out of stock. Will now be waiting until Wednesday for a refund. Will not be using again.... See more
Company replied
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See what reviewers are saying
Half the order was out of stock which was not what I understood when placing the order. Eventually the things I had wanted sooner turned up much delayed, more than a week after I was told they were g... See more
Ordered a whole house worth of sockets and switches. Best price I could find for my product online especially when buying in bulk and I did a lot of research. Arrived very quickly and order correct, s... See more
Overpriced carriage to N.Ireland not revealed until payment, carriage cost more than the items. Please stop ripping us off on carriage costs.
Company details
Contact info
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, United Kingdom
- 01233 469228
- sales@directelectrical.co.uk
- www.directelectrical.co.uk
2.0
Poor
206 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gb nexus black nickel switch & socks or metal box
Gb nexus black nickel switch socks and metal box me my self prices compared othes bogus website & trousers website I found my suitable price and suitable website but how can a reliable and greatfull company gave a job to carol her customer service was very disappointed and her attitude was very rude she accused me im shouting she threate me and cancled my order and she cutted my telephone line.
2 February 2018
Unprompted review
Good service and prompt postage
30 January 2018
Unprompted review
The switch was as described and arrived …
The switch was as described and arrived when they said it would. That's all I want. Fantastic.
27 January 2018
Unprompted review
Excellent service and quick delivery .
Excellent service and quick delivery .. Amazing products
24 January 2018
Unprompted review
Set up an account
Set up an account, ordered what I needed and within a couple of days the gear was at my home.
Really what you need, a great site ! J. Brooks...
24 January 2018
Unprompted review
Product was as described
Product was as described, with free delivery. Ace
21 January 2018
Unprompted review
Fast delivery good products and value …
Fast delivery good products and value for money
18 January 2018
Unprompted review
Excellent service
Excellent service. More than happy with the product
12 January 2018
Unprompted review
Lovely sockets,great delivery service,!
28 December 2017
Unprompted review
Excellent service and delivery
18 December 2017
Unprompted review
Great fast delivery and great products
17 December 2017
Unprompted review
First class service and communication
17 December 2017
Unprompted review
well good to dill with
15 December 2017
Unprompted review
Excellent Product, Price, Placement, Promotion and People.
Kent based local wholesale business providing Industry standard leading British brands at the best prices you can find. Most importantly, accessible, friendly, efficient customer service representatives who sent part of the order and completed rest in the next couple of days not holding up progress on the project.
15 December 2017
Unprompted review
Fast service,all items ccame in perfect …
Fast service,all items ccame in perfect cindition
15 December 2017
Unprompted review
good quick service
good quick service good quality items will use again cheaper than screw fix even with my account
11 December 2017
Unprompted review
Excellent service
Excellent service, fast delivery, good communication would recommend, value for money.
9 December 2017
Unprompted review
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