Only half the order arrived. I emailed them and no response. Phoned them 3 days later and they said item is out of stock. Will now be waiting until Wednesday for a refund. Will not be using again.... See more
Company replied
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Only half the order arrived. I emailed them and no response. Phoned them 3 days later and they said item is out of stock. Will now be waiting until Wednesday for a refund. Will not be using again.... See more
Company replied
Half the order was out of stock which was not what I understood when placing the order. Eventually the things I had wanted sooner turned up much delayed, more than a week after I was told they were g... See more
Ordered a whole house worth of sockets and switches. Best price I could find for my product online especially when buying in bulk and I did a lot of research. Arrived very quickly and order correct, s... See more
Overpriced carriage to N.Ireland not revealed until payment, carriage cost more than the items. Please stop ripping us off on carriage costs.
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, United Kingdom
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Great company quick delivery good product well done
Very prompt service and very good prices ,very satisfied
Brilliant quality sockets with a 25 year guarantee WOW
Also topped off with great price and service.
Thanks will definitely use again 👌
Fab service &were able to correct the mistake in the wrong items being delivered promptly
Fantastic advice, great sevice, super fast delivery. Product excellent value
Good service generally
Returning of unsuitable item a little problematic but they were friendly and helpful in resolving issue.
Absolutely 1st class easy to order and delivery quicker than I expected would definetly recommend to anyone
Exactly got what I ordered. In good time too. Would definitely shop with them in the future. Got a good variety of switches and sockets and in colours too.
Great website, got all my sockets and switches for my new house here with quick delivery (even to NI). Good quality goods. First class will definitely use again!
Excellent, less than half price than Screwfix
I used direct electrical for the first time and I have to say I was very pleased with my purchase. I ordered switches and sockets. My order arrived on time and I was very happy with the quality and price. I will definitely shop here again 🙂
Very impressed with speedy of delivery email to update packaging and excellent product would buy again.
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