Direct Electrical Reviews 206

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Only half the order arrived. I emailed them and no response. Phoned them 3 days later and they said item is out of stock. Will now be waiting until Wednesday for a refund. Will not be using again.... See more

Company replied

Rated 2 out of 5 stars

Half the order was out of stock which was not what I understood when placing the order. Eventually the things I had wanted sooner turned up much delayed, more than a week after I was told they were g... See more

Rated 5 out of 5 stars

Ordered a whole house worth of sockets and switches. Best price I could find for my product online especially when buying in bulk and I did a lot of research. Arrived very quickly and order correct, s... See more

Rated 1 out of 5 stars

Overpriced carriage to N.Ireland not revealed until payment, carriage cost more than the items. Please stop ripping us off on carriage costs.

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2.0

Poor

TrustScore 2 out of 5

206 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Good service generally

Good service generally
Returning of unsuitable item a little problematic but they were friendly and helpful in resolving issue.

19 November 2017
Unprompted review
Rated 5 out of 5 stars

Switches and sockets

Exactly got what I ordered. In good time too. Would definitely shop with them in the future. Got a good variety of switches and sockets and in colours too.

17 November 2017
Unprompted review
Rated 5 out of 5 stars

Great website

Great website, got all my sockets and switches for my new house here with quick delivery (even to NI). Good quality goods. First class will definitely use again!

16 November 2017
Unprompted review
Rated 5 out of 5 stars

I was very pleased with my purchase

I used direct electrical for the first time and I have to say I was very pleased with my purchase. I ordered switches and sockets. My order arrived on time and I was very happy with the quality and price. I will definitely shop here again 🙂

9 November 2017
Unprompted review

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