Only half the order arrived. I emailed them and no response. Phoned them 3 days later and they said item is out of stock. Will now be waiting until Wednesday for a refund. Will not be using again.... See more
Company replied
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See what reviewers are saying
Half the order was out of stock which was not what I understood when placing the order. Eventually the things I had wanted sooner turned up much delayed, more than a week after I was told they were g... See more
Ordered a whole house worth of sockets and switches. Best price I could find for my product online especially when buying in bulk and I did a lot of research. Arrived very quickly and order correct, s... See more
Overpriced carriage to N.Ireland not revealed until payment, carriage cost more than the items. Please stop ripping us off on carriage costs.
Company details
Contact info
Unit 1 Brookfield Industrial Estate, Leacon Road, TN23 4TU, Ashford, United Kingdom
- 01233 469228
- sales@directelectrical.co.uk
- www.directelectrical.co.uk
2.0
Poor
206 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
6 November 2017
Unprompted review
Quick and reliable service
Quick and reliable service. They were the cheapest for what I was after and the delivery was very prompt. Items arrived in48 hours
6 November 2017
Unprompted review
Free pack of Haribo sweets 😊
Really impressed with the service with direct electrical super easy ordering and super fast delivery amazing priçes also and a nice packet of Haribo sweets free of charge. Everybody loves a haribo😆will definatly continue using them that's for sure
6 November 2017
Unprompted review
Great service
5 November 2017
Unprompted review
All items delivered on time and well …
All items delivered on time and well packaged.
4 November 2017
Unprompted review
Brilliant service.
2 November 2017
Unprompted review
Best online price I could find and fast delivery
Ordered a whole house worth of sockets and switches. Best price I could find for my product online especially when buying in bulk and I did a lot of research. Arrived very quickly and order correct, seems a good quality product but only time will tell. Black nickel finish looks great. My first order was free delivery as it was a large one, for my second order I thought delivery charge was very reasonable given it arrived the next day.
1 November 2017
Unprompted review
Prompt delivery
Prompt delivery, items well packaged . Would use this company again.
31 October 2017
Unprompted review
Good Prices and Service
This is the 1st time I’ve purchased from Direct Electriical and was very impressed with the competitive prices.
The parts I ordered were delivered next day and were very safely packaged and good quality. I will buy from them again.
31 October 2017
Unprompted review
Good quality switch at a reasonable …
Good quality switch at a reasonable price and arrived within 3 days
31 October 2017
Unprompted review
No blue LED?!
Great product, but no blue LED as described in the earlier reviews? This was the main reason for ordering..ah well, they charge both mobiles and tablets . Will be placing another order at that price soon!
28 October 2017
Unprompted review
Excellent Service
Fast fast fast, ordered one day next morning delivered, and brilliant quality items, thank you.
26 October 2017
Unprompted review
Excellent service and excellent product …
Excellent service and excellent product will definitely use again
24 October 2017
Unprompted review
Excellent service item delivered on …
Excellent service item delivered on time.
23 October 2017
Unprompted review
Some individual items have free delivery.
Found this site from a forum. Ordered electric gang switch and I am happy with the purchase. Free delivery on some items without having to make £50 purchase for free delivery.
23 October 2017
Unprompted review
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