Not so much a purchase, more of Direct Sports' super help when, after 5 months during which I hadn't opened the box of shoes, I realised (just before cutting the tags off!) although the box stated siz... See more
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Company details
Written by the company
Direct Sports, Racket sports, Running, Hockey & specialist shoes
Contact info
Wynyard Business Park, TS22 5TB, Stockton On Tees, United Kingdom
- enquiries@directsports-eshop.com
- www.directsportseshop.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 92% of negative reviews
Typically replies within 48 hours
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Great website and great purchases!
The two Babolat skirts I bought were absolutely perfect. I’m a big fan of their all court tennis shoes and this was a first in their clothing but a great fit, very comfortable and nice fabric! Lots of choice on this website for all things tennis so I will definitely be buying from them again! Delivery was quick too!
Easy to use website and purchase…
Easy to use website and purchase process and delivery was straightforward.
Ordered hockey socks for my daughter on…
Ordered hockey socks for my daughter on Friday had by Tuesday. Cant fault
Easy to order.
Easy to order.
Delivery was quick.
Exactly as described
Brilliant items
Brilliant items, at a reasonable price and great quality. Super quick delivery. Would definitely order from again!
Swift and efficient
As always - a great company to do business with.
Swift and efficient.
Very quick shipping
The racket arrived in great condition, and the shipment was quick.
All Good
Correct item arrived in perfect condition. I only paid for standard delivery but it arrived really quickly.
Absolutely love these running shorts
Absolutely love these running shorts. Third pair I’ve bought as I can’t find them anywhere else and they’re cheap too! Fast delivery.
Wouldn't offer to return trainers after 1 day
Trainers Yonex too small. Only tired on 2 times for 2 minute. Never knelt down or went outside. Literally walked up and down hallway. Had socks on as well. Returned for a larger size but company sent them back to me saying not fit to resell ?? I only had them on for 2 minutes x 2 times to try on. Would never buy of these again. If I could post photos I would do. You say i said i had worn them around the house 100% i never did, i tried them on a couple of times for only a minute or two.

Reply from Direct Sports
Excellent customer service with squash racquet exchange
Adult son put ‘squash racket’ on his birthday wish list. I picked one in my price range I thought suitable and ordered. Prompt delivery as promised. Gifted said racquet which was received with raised eyebrows. Not the ‘style’ he had in mind. Telephoned customer service team and spoke to Rebecca who was very helpful in assisting me with an exchange for one of son’s choice. Received emailed post label and was able to return original one for replacement without incurring additional costs myself. Replacement racquet posted to me on receipt of original being returned. Delighted customers.
excellent service
Shoes were the lowest price I could find online and then the service was excellent, email updates and super quick dispatch and delivery, couldn't ask for more.
Fast Delivery with good comms
I was a little wary about ordering from here as I had never heard of them before. However they had exactly what I was after at the best price. Delivery was superquick with a good selection of delivery options; most of us know by now that delivery firms in different areas have varied levels of service, being able to pick one that I know works great in my area helped sway my decision. Good comms via email throughout. Item turned up in perfect condition with helpful shipping note. Very impressed and will definitely use again.
Purchased 2 packs of K Swiss white…
Purchased 2 packs of K Swiss white tennis socks.(for all racket sports +)3 pairs per pack..very good quality at a good price..quick delivery. Well packed and updates by email/text.very good service from Sports Direct .
Very dissatisfied
Very dissatisfied, dropped a badminton raquet off at the wynyatd facility for a restring. Was told 24 to 48 hours yet I am still awaiting an email for collection over a week later. Terrible customer service to say the least.
UPDATE- Despite direct sports response. Having reviewed my email chain I can confirm there was no email received informing that the restring was complete. The only correspondence was on the 5th of August for the order confirmation.

Reply from Direct Sports
Super quick delivery
Super quick delivery, arrived before stated delivery date, products priced really well compared to other tennis sites
Excellent genuine product
Excellent genuine product
Excellent delivery... fast and on time
Recommend Direct Sport
Very satisfied
It was very easy to find the product I wanted. It arrived quickly and the price was good.
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