Discount Mobility Reviews 

119
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Rachel was really great helping me sort out a powerchair for my dad. her communication was great, she kept me updated at every stage. She expedited the delivery as we needed the chair in a hurry.

Rated 5 out of 5 stars

No reservations. Both excellent design and quality and just what I needed. Delivery received three day from order and would recommend the company for product and service. The Tri-Walker is sligh... See more

Rated 5 out of 5 stars

We had researched various mobility scooters for my husband & the Rascal Veo Sport fitted the bill for us. Discount mobility were far less expensive than anyone else so we took a chance & ordered. The... See more

Rated 5 out of 5 stars

Straight forward product advice and easy ordering. Telephone call to arrange a delivery which was completed within 2 days of ordering. Delivered, assembled, assist with dismantling and moving (not rem... See more

Company details

  1. Mobility equipment supplier

About Discount Mobility

Written by the company

Discount Mobility offers a variety of Discounted Mobility products and solutions to help people be active and mobile and in many cases, much more independent. All Our Mobility Products are Brand New With Big Discounts From The Normal High Street RRP. View: *Mobility Scooters *Electric Wheelchairs If you cannot Find the Mobility Product On Our Mobility Website, Drop us an email at info@discount-mobility.co.uk And We Will Source the Mobility Product and Offer You The Lowest Online Prices

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

119 reviews

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4.6

All reviews

(119)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Products and service

I have just made my second purchase from discount mobility with a 5 year interval and both times I have been able to buy an excellent well designed wheelchair, the lightest at an affordable price.
The first was delivered earlier than expected but I am most impressed with my 2nd order which did not go to plan but what was important was the knowledgeable and polite way my inquiry and telephone calls were dealt with concluding with the promised following day delivery.

31 July 2017
Unprompted review
Rated 5 out of 5 stars

My purchase was so easy with discount …

My purchase was so easy with discount mobility and i had shopped around but they came up the best that i found. It was delivered and i had an engineer to answer all my questions, i cant thank you enough, you've given me my freedom back .,

27 July 2017
Unprompted review
Rated 4 out of 5 stars

The chair itself is great

The chair itself is great. Delivery needs to be looked into. I'm disabled and my delivery was dropped at my front door and left in the rain because it wouldn't fit through the door????? I had to get it on myself and was I'll after

27 July 2017
Unprompted review
Discount Mobility logo

Reply from Discount Mobility

Dear Mr MCCALL.

Thankyou for placing your order with Discount Mobility.

We are very sorry that you had to struggle in the rain with your delivery and hope it has not spoilt your experience of ordering with Discount Mobility.

At the point of placing an order we offer 2 methods of delivery; “Standard Free Delivery” or for £80 extra “Engineered Delivery”.
On the engineered delivery we will assemble and test your purchase before delivering, installing and demonstrate the product to you in your own home.

The Free Standard delivery service is by courier only on a doorstep drop, and the driver is not insured to enter any customer’s homes or assemble any product.

At Discount Mobility we value your feedback to help improve our services, and look forward to see you return at a later date.

Kind Regards

Christopher.

Discount Mobility.

Rated 1 out of 5 stars

Delivery was good but no aftercare

Delivery was good but reported problem with chair upholstery which they simply referred to manufacturer with no response to date. So poor service overall, not interested once they have your money. Dealing with a sick wife I haven't got the time or energy to chase them. Would not recommend them.

26 July 2017
Unprompted review
Discount Mobility logo

Reply from Discount Mobility

Dear Barry.

We would like to thank you for placing your order with Discount Mobility.

At Discount Mobility we endeavour to deal with any faults within the warranty period efficiently and fast.

So I can look further into this for you can you make contact with our aftercare team on 01245 905144 with the details on the fault.

We can then deal direct with the manufacturer to resolve the issues for you.

Kind Regards.

Andrew.

Discount Mobility.

Rated 5 out of 5 stars

wheelchair

once item arrived it was well packed, it is very light my daughter can pick it up no problem she says much lighter than my previous wheelchair, it steers well with ease only one small problem is footrests are hard to remove, possibly Because it is new hopefully will get better overall a good looking light weight wheelchair.

15 June 2017
Unprompted review

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