Discount Mobility Reviews 

119
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Rachel was really great helping me sort out a powerchair for my dad. her communication was great, she kept me updated at every stage. She expedited the delivery as we needed the chair in a hurry.

Rated 5 out of 5 stars

No reservations. Both excellent design and quality and just what I needed. Delivery received three day from order and would recommend the company for product and service. The Tri-Walker is sligh... See more

Rated 5 out of 5 stars

We had researched various mobility scooters for my husband & the Rascal Veo Sport fitted the bill for us. Discount mobility were far less expensive than anyone else so we took a chance & ordered. The... See more

Rated 5 out of 5 stars

Straight forward product advice and easy ordering. Telephone call to arrange a delivery which was completed within 2 days of ordering. Delivered, assembled, assist with dismantling and moving (not rem... See more

Company details

  1. Mobility equipment supplier

About Discount Mobility

Written by the company

Discount Mobility offers a variety of Discounted Mobility products and solutions to help people be active and mobile and in many cases, much more independent. All Our Mobility Products are Brand New With Big Discounts From The Normal High Street RRP. View: *Mobility Scooters *Electric Wheelchairs If you cannot Find the Mobility Product On Our Mobility Website, Drop us an email at info@discount-mobility.co.uk And We Will Source the Mobility Product and Offer You The Lowest Online Prices

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

119 reviews

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4.6

All reviews

(119)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I ordered over a Bank Holiday weekend

I ordered over a Bank Holiday weekend, but as soon as the office opened my order was processed and the scooter arrived the next working day.
The Scooter was in perfect condition, and easy to assemble, So after charging it up we were away,
Thank you

14 June 2017
Unprompted review
Rated 5 out of 5 stars

Very pleased

Delivery was fast and my item that I had took me awhile to build but I'm very pleased with my chair, does everything that I need

14 June 2017
Unprompted review
Rated 5 out of 5 stars

Electric wheelchair 1st class.

I bought an electric wheelchair as the waiting list locally is 18 months, I explained to the company that I needed a chair as I was housebound for 2 yrs. They were brilliant, the chair arrived in a week, it is excellent value for money, the customer service couldn't have been better. Highly recommend this company and there is a link to finance too.

15 May 2017
Unprompted review
Rated 5 out of 5 stars

Happy customer

Even though I placed the order on a bank holiday weekend my dad's rollator still arrived in 5 days, which was actually only 2 or 3 working days. More than happy with the product and delivery. will definitely use Discount Mobility again

15 May 2017
Unprompted review
Rated 5 out of 5 stars

Good price

Good price, didn't wait long for delivery. Paid extra for someone to deliver and put it together. Well worth the extra money. Gentleman who delivered was very friendly.

15 May 2017
Unprompted review
Rated 5 out of 5 stars

very good service

very good service, good price...
I would recommend Discount Mobility and if needed I will use them again in the future...

LJM

29 April 2017
Unprompted review
Rated 5 out of 5 stars

Arrived promptly & working straight away

We had researched various mobility scooters for my husband & the Rascal Veo Sport fitted the bill for us. Discount mobility were far less expensive than anyone else so we took a chance & ordered. The scooter arrived the day they said it would, well packaged, & in perfect working order. It didn't take too long for me to construct & I can fit the various parts into the boot of my Astra, but I do have the scooter seat on the back seat of the car. We also ordered a bag incorporating a walking stick holder but this didn't arrive. However a quick phone call soon had this resolved. All in all a good experience.

20 April 2017
Unprompted review
Rated 5 out of 5 stars

Great service

Ordered on line without a problem. They phoned me as they could offer a slightly larger capacity battery, therefore better value, but it was larger in size and so not suitable for me. But my batteries arrived very early the next day as they had said.

20 April 2017
Unprompted review
Rated 2 out of 5 stars

The only issue was the courier …

The only issue was the courier delivery. They arrived and expected someone to lift the chair off with them. Not much good if you need a wheelchair to get around! I emailed discount mobility about this but received no reply.

20 April 2017
Unprompted review
Discount Mobility logo

Reply from Discount Mobility

Dear Paul.

We are extremely sorry if you had to assist the driver with lifting the Powerchair off the delivery wagon.

Our standard delivery is free and is delivered by TNT Courier Service; This Company should have provided the driver with a tail lift vehicle and pallet truck to off-load the delivery for you.

It is not up to yourself to lift the delivery from the vehicle, and they should never have asked for your assistance.

We will pass on your review to TNT for you.

Alternatively we do offer an engineered delivery service at the point of sale, and your Powerchair would have been assembled, delivered and demonstrated by ourselves at your delivery location.

Kind Regards

Christopher.

Discount Mobility

Rated 5 out of 5 stars

Excellent quality wheelchair

Ordered a wheelchair the g-lite vanus and although I expected it to be aluminium colour (as advertised) it was in fact black. However it is a good quality wheelchair and very lightweight so decided to keep it.
It was also a very good price.
Delivery in a few days too.

20 April 2017
Unprompted review
Rated 5 out of 5 stars

Spot on

Straight forward product advice and easy ordering. Telephone call to arrange a delivery which was completed within 2 days of ordering. Delivered, assembled, assist with dismantling and moving (not removing of course) of "old recliner". Demo of new chair etc done methodically and with patience. Can't fault process. Thanks by the way!

4 March 2017
Unprompted review

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