www.disneyplus.com Reviews 

Absolutely incredible, probably the worst vibecoded webapp in existence. Since 2 years now they never got a single one of all the various login issues sorted out. Once more I am stuck in an endless loop of subscriber agreement and home redirections, and when i try to log in over other pages, it gets stuck in login loops and endlessly sending verification codes, once in german then french then english, and at some point no email whatsoever is sent to verify. They should hire someone for QA instead of vibing. This is just ridiculous compared to their astronomic price hikes every year. Atrocious experience.

Cant log in on tv, get error 50. Help centre is utterly useless and i will be canceling my subscription.

Prime example on how not to run a service

Wont accept any of my payment cards for suscription, total waste of time.

If I could give it no stars I would, it's expensive but the WORST streaming app by far last year for the full year I would try and watch something and it would randomly start forwarding through the episode constantly so it was unwatchable. That got better for a bit but now it won't even play episodes when I go into them, it looks great before but when you go to play them they don't work. What is the point of paying so much money for something that doesn't work most of the time? I'm so over it.

App sucks, Disney sucks, Disney land, world, and their movies are trash. I only had the app to watch Modern Family and Dragon Ball Z: Kai. But all of a sudden there’s someone else on my account and I can’t watch anything? No one else was on my account that hasn’t already been there before. It’s garbage, I’ve already watched Star Wars so I got all the use I can get out of it. If Mickey Mouse decides to read this, just know that I’m shoving that giant key up your fantasia ass.

Pay a subscription for their content. They change the days of streaming a series you're in to then don't screen them at the time they're supposed. So, you pay a subscription but they withhold content. Show half a series and you have to wait weeks for the rest. Money grubbing grubs. Will enquire if they've breached consumer law.

Never seen trashier streaming service.. It advertised on google they had one particular show and when i subscribed and made an account to their TRASH service the show was not there.. And it is almost impossible to get refund.

Watching English only program since we live in america!, and having Spanish only commercial forced at me and my family. Deleted as disney does not care about america...

Disney+ keeps randomly & repeatedly logging us off for no reason…no other streaming platform does this ever…it gets super annoying to keep getting the ‘log into your account’ screen

Basically their offer is OK and the movies nice, but I do not like this random treatment: read below

Disney won't pay for the tech they use and while giving numerous people a refund valued for the remaining of their current period, I get 15.99 for a remaining period worth 80 euro while not having HDR, 4K and now also no casting. Shame on you Disney for treating customers so randomly

After asking me regarding the 4K issue and whether I had a mail, I was offered 18 euros. A disgrace Disney. You can keep that lousy amount and pay your lawyers with it. Disgusting.

Got a deal for 6 months cheaper monthly payments. I cancelled it well in advance of the 14 day cooling off period. I unsubscribed and thought that was it. I wake up to money being taken from my bank account. I’ve gone back into Disney plus app and they decided to keep my subscription active until 2027. I unsubscribed and basically they said it needed to be in writing I said my unsubscribed account was in writing. I have blocked future payments from my bank account. Very misleading and unfair surely it’s illegal.

ATENTION, ATENTION when you cancelled the subscription is not in the same month. They force you to pay for another 5 months.

I think this is ilegal, so be aware that you are not going to stop when you want it

The most annoying app ever! So hard to cancel subscription.
Never go back!!!!!

paying every month for nothing. I cant even login to cancel subscription. I had to contact help centre to try and cancel. Then they start to try and blame me for having VPN? that i dont use. Seems weird to block a user complete from their account but keep taking the money every month. Pure greed. Never again.

The time and patience the support team member gave was excellent, only sorry I forgot their name for a personal recommendation.

Absolutely useless when it won’t let you log in . Virtual assistant is no good at assisting . I have now got the telephone number . Going to cancel my subscription !
No wonder their rating is only 1.2 that speaks for itself.

I can’t login because I’m getting an error every time I enter the code on the screen. It’s correct, but it’s saying it’s not. I’m trapped in an endless loop when I try to contact support and it’s constantly sending me to the help page. I have no way of contacting them and no way of logging in.

I’ve been subscribed to disney plus for around 3 year now, every single time i try to go on the app i struggle to get on, it loads for around 20 minutes and then says error internet connection! it is not my internet connection at all, it works for every other streaming service, i am sick of it! i just want to watch some tv and this subscription is a waste of money!

Review:
I'm frustrated with Disney+. Since April 2026, €6.99 is being charged to my account monthly, but I've never used the service.

The problem:
I logged in with the wrong email address
They have NO email support
Their service chat requires a login (which doesn't work)
I cannot cancel my subscription...
Their phone service doesn't work, I've been waiting for hours.