FYI  Reviews 

lots of choice, pleasant shopping
beautiful items ;)

I have now had 3 orders from here, and so far have been happy. the items are a good quality and arr8ced within delivery time I had an issue with 1 item and it was resolved quickly. happy to do time shopping here and would recommend

Unprofessional and appalling customer service. I want to return two items worth just under £95 but am worried that I will never see my refund. I only wish I'd read these reviews before purchasing from Divas Closet; AVOID LIKE THE PLAGUE. Don't trust them and please take your business elsewhere, you won't regret it.

contact me regarding returns. you have ignored our messages and our returns for refund to your PO Box have been returned. Readers, do not spend money with these people.

THEY DONT DESERVE ANY STARS....... DO NOT SHOP WITH DIVA'S CLOSET IN BLACKPOOL....They do not reply to your calls, emails or FB messages and they ignore you. I have today reported them to the Trading standards who will be investigating this company as their terms and conditions are against the law as you are supposingly meant to contact them within 72hrs to discuss a damaged or faulty item but you cannot get hold of them and they state they will reject your return if you dont. These are complete scammers and I for one will be doing everything possible to get their trading licence prevoked. PLEASE PLEASE PLEASE GO TO SOMEONE ELSE.

AVOID AT ALL COSTS
Thankfully I paid on Credit Card. Also returned Items using Registered/signed for Delivery service.
When no refund was issued. tried many many times to contact them. Took screen shots of all Communications.
Eventually had to proceed with Credit Card protection Section 75 claim.
With all evidence I had money was refunded by Credit card company.
USE THIS COMPANY AT YOUR OWN PERIL

Terrible customer service- impossible to get hold of, doesn’t acknowledge emails with no response made regarding items missing from my order! No refund or apology given. Stay away from this company they will do nothing to help once they mess up!!! AVOID AT ALL COSTS. I NEVER DID GET MY ITEM SENT OUT OR EVEN AN OFFER TO REFUND WHAT WAS MISSING, INSTEAD THEY DENIED EVER HAVING MY ORDER EVEN THOUGH I RECIEVED MOST OF THE PACKAGE. Impossible to get any communication from customer service.

I have contacted with Diva's Closet many times from 02.07.18 about my return and don't have any answer for all of my messages. Quality of product is very good but customer service very very poor. very unsutisfied!!! £44 less in my pocket..🙁

I have soo many times ask to get resolve my return and I'm fed up with this. Just keep the money, but will be nice if someone will even answer for any of my previous messeges.

States as being 3-5 working days for delivery, now day 7, tracking reference not valid, and after 14 emails sent requesting update, not one response.

I hope i'm proved wrong, but if no response by tomorrow, I will be contacting credit card company to cancel payment.

crap customer service, the worst I have come across

No despatch notice or tracking number sent . Item arrived ok . No replies to email etc.

What a shambles! No response and no refund!
I ordered 2 items from this company.
First the delivery was 2 weeks late.
Then, I returned one item for a refund as it was at least 2 sizes bigger than advertised.
I emailed them directly and via their web form multiple times and did not get any response.
It’s now been a month and until now I had no response and no refund.
Don’t use them, stay away!