Divert Reviews 

Absolutely terrible service, AVOID this company at all costs. They don't provide a reliable and consistent service, and draw you in to another year contract! Their small prints will sting you with extra costs, LOOK ELSEWHERE!

RESPONSE to your reply - I requested to cancel your service before the 1st year contract ended with over a months notice, since i didn't want to renew your service as you didn't collect our waste for 5 months. We run multiple clinics in London and use other service providers with no issues since they actually collect our waste. You duped me to stay for another year due to a unethical clause in your contract, I did not want to renew my contract and therefore stopped paying for your lack of service. You're fortunate that I was too busy to respond to the court application, but I paid the requested amount in the end. With 6 months remaining our contract, you refused to continue the service even though you have been paid for it in full, your response is now proof of that. For anyone reading, this is how you will be treated by this company.

P.S. They tried to remove this review from Trustpilot, probably what they do with every review they receive, rather than actually providing a good service and encouraging companies to stay with them, they contractually force you to stay with them with their hidden clauses. If Trustpilot try to remove this review, then you are stopping other people from viewing honest experiences and prevent them from being aware of how this company operates.

Great service, thank you !

Good service. Kept me informed at all times. Collection was trouble free. Friendly and helpful service. I strongly recommend this company.

Divert were a great company to work with, they responded quickly to our needs, offered a competitive service and handled unforeseen challenges (slight delay to collection) professionally and quickly.

John and his colleague were great at communicating when they would arrive. They were courteous when they came and removed the rolls of carpet and underlay very swiftly and without fuss. Highly recommended!

Recliner Chair from 2nd floor flat / no lift.
Excellent, very easy and fast communication with the Divert Team (booking and logistics). Was able to receive accurate collection time on the day. Team of two who arrived were very friendly, fast and professional. This is the third time I have used Divert and will do so again.

Great Experience dealing with invoice queries. Alice has been especially helpful in keeping our accounts up to date.

I have been impressed with the efficiency and politeness of this firm.To start, they are upfront immediately with the costs involved .Praiseworthy and very welcome.
Booking the job was efficient and carried out with impeccable politeness. The courtesy and thoughtfulness of the carriers made the whole experience as enjoyable as possible.Thank you.

These guys are great! They are super quick to respond when you book a job. They always try to fit you in even if you give them short notice. They come and collect quickly, quietly and efficiently. Definitely would recommend! 😊

Josh has been exemplary, had an issue and he arranged a next-day collection and fix for us.
Always come back to emails in a timely manner.
Very pleased, aiming to use again in the future :)

I work with DIVERT and they are great to work with.

Josh was a great help organising my piano to be recycled. Easy and quick process from enquiry to removal. Thanks

My first time using the service and I am really impressed with how they work. They were on time.

A great company. I have used them several times now and can’t recommend them highly enough. Speedy, efficient, friendly and unfailingly courteous. Thank you!

Having never needed before to dispose of toxic waste, it was an absolute pleasure doing business with Divert.
Everyone was really professional, friendly and helpful. Communications were brilliant

Pleasure doing business with Joseph, Paddy and Team Divert overall.

All the necessary information always provided in time, if any discrepancies or whatsoever, it's being resolved straight away.
We've been working together for the last year and it's been hassle free experience.

Most certainly would suggest working, doing business with Team Divert!

We work with Divert on a regular basis and have found them to be reliable, professional and well priced.

Great company to work with, friendly and professional that really gives a relationships vibe opposed to just being a number. highly recommend for speed clearances and trade waste collections in and around York

Extremely high level of service, we deal with Josh daily and the service level has been incredible throughout.

Great company highly recommend.

Brill customer service from Josh today, he sorted a job out for me within 30mins.

Thanks again and i will always come back to Divert as the customer service is spot on.

Thanks
Amelia oakbrook