DIY Splashbacks Reviews 

346
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We ordered a splashback for our cloakroom behind the sink. It arrived a while ago, and it is just great. Looks perfect. And great customer service, as it was more landscape they printed the image on t... See more

Rated 5 out of 5 stars

We have been so impressed we've bought two Splashbacks this year. Great product, high quality, packaged very well and good communication. Highly recommended.

Rated 5 out of 5 stars

At the end of November we ordered a splashback for a large section of wall that had a new mains socket installed. A picture of the adjacent tile section was taken and exact measurements noted. The co... See more

Rated 5 out of 5 stars

We received our 'Stone Veined' mirror splashback today, could not be more satisfied. This company have been great to deal with, they understand their business making it easy for the customer provide... See more

Company details

  1. Kitchen Furniture Shop

Information provided by various external sources

Supplying coloured and printed glass splashbacks to domestic and trade customers since 2009.


Contact info

4.9

Excellent

TrustScore 5 out of 5

346 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(346)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Friendly customer service

Had to drop a quick line to day how delighted I am with my new splashback. I ordered a silver mirror for my hob splashback after seeing a friend's new kitchen. It's a perfect finishing touch and I couldn't be more pleased with it. Due to me ordering the wrong size initially I had to phone/email to resolve my mistake. I wasn't sure how helpful they'd be given that its an online company however I was pleasantly surprised. I spoke to both Chris & Craig on separate occasions and they were both so friendly and helpful and kept me up to date with my order. It arrived on a next day delivery just in time for my tiler to fit it for me. Everyone who's seen it so far wants one. I paid extra for the easy clean coating and just use a Minky glass cloth to give it a wipe. It's transformed my kitchen. Would highly recommend.

8 February 2024
Unprompted review
Rated 5 out of 5 stars

A photo of tiles used for a brilliant splashback

At the end of November we ordered a splashback for a large section of wall that had a new mains socket installed. A picture of the adjacent tile section was taken and exact measurements noted. The company's graphic designer did the rest and the outcome has been absolutely top notch. The glass arrived four weeks later (possibly took longer due to a glass shortage). Overall the process has been easy and the result fantastic.

23 December 2023
Unprompted review
Rated 5 out of 5 stars

A very happy customer.

Recieved our splashback on time and are very happy with the quality and price. It's exactly as ordered, and received in perfect condition, due in no small part to the packaging which was excellent!

21 November 2023
Unprompted review
Rated 5 out of 5 stars

BUTTER CUP

Well what can I say if you are looking to buy a splash back I would definitely recommend this company. They are very professional and really helpful. We had a made to measure splash back for our kitchen it was called Butter Cup it took a little longer because of its size. They would not send it out until it had been totally inspected but when it come it was worth the Waite we absolutely love it definitely recommend this company thanks for putting up with my phone calls nothing was a problem.

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Looks Fabulous!

Really pleased with my Antiqued Glass Mirror Splashback - it makes our kitchen!
Good service, great product, good contact and delivery and very well securely packaged on delivery.
Highly recommend.

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Reliable & very reasonably priced

Most reliable and reasonably priced splashback company out there!
Antique splashback was just what we were after. Correct measurements and everything was included that we needed to put it up ourselves. Was also impeccably packaged.

Thanks to Craig and DIY Splashbacks !

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Absolutley fantastic company!

Absolutley fantastic company! Craig was so helpful and the splashback is stunning. Considering we live on the Isle of Man which usually incurs extortionate additional shipping fees, there were no extra charges and the splashback was packaged extremely well so it survived the journey. Thanks again Craig, would highly recommend!

18 May 2023
Unprompted review
Rated 5 out of 5 stars

Ordered a custom splashback

Ordered a custom splashback, Craig was really helpful prior to ordering, answering my questions quickly and fully. The ordering process was really easy and the end result is just gorgeous! It was exceptionally well packaged so arrived intact, couldn’t be happier and would recommend to anyone!

2 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer service

I can't praise this company highly enough. Their customer service is second to none (thanks Craig!). They went the extra mile in making sure the design we chose would be suitable for the measurements we gave them, and we now have two wonderful splashbacks in our kitchen. The quality of the products is great, too. Overall, wonderful experience.

27 March 2023
Unprompted review
Rated 5 out of 5 stars

Great Company and Product

Purchased a Gloss Black Splashback using my own measurements. The item was delivered within the time specified in very good packaging. The installed splashback looks great in our new kitchen and compliments perfectly our induction hob and adjacent oven.

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Really happy with our splashback…

Really happy with our splashback purchase. We went with one of their own designs but at a bespoke size and slightly tweaked the design proof- which they were very happy to do.

The colour and quality of image (a tiled design) is fantastic and we fixed it to the wall with the adhesive which we added to the order- a very simple and easy process.

The splashback was delivered in great packaging too.

Very happy customer and would highly recommend.

I was hoping to add a photo but don’t think I can with Trustpilot.

9 February 2023
Unprompted review
Rated 5 out of 5 stars

This company were excellent

This company were excellent, helpful and delivered our splash back just before Christmas. It arrived in excellent packaging and all the fittings were there. We are delighted with the choice and it is good quality. We received many compliments about it from friends at Christmas. Thank you for all your help

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Fabulous service, Craig kept in touch, quick delivery and beautiful antique mirror splash back.

highly Recommended

23 December 2022
Unprompted review
Rated 5 out of 5 stars

Custom

Great experience from start to finish. Custom size required with own photo supplied. Great communication and quick delivery.

24 October 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Splashback and Customer Service

We are absolutely delighted with our splashback. We were looking to fill a large blank wall behind our sink and chose a window with a country scene to mirror the window on the other side of our kitchen. We ordered online and I immediately contacted the Customer Services team as the space we had was large with a plug socket and I wanted to check measurements. I found Craig extremely helpful and he advised us as to how to take the measurements and drew us a plan to check everything was correct.
When the splashback arrived it was extremely well packaged and it arrived within the timescale I was given.
We were having the kitchen tiled at the same time so our timer fitted the splashback. It fitted perfectly in the space and the cut out for the plug socket was spot on.
All in all a fantastic product and great customer service

10 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent product, price and customer service

Mirrored glass splashback for our induction hob in new kitchen arrived in excellent condition via ParcelForce. Prompt communication by Craig at all stages of the production process. Great care taken to ensure perfect quality of the finished product before final despatch. Competitively priced and good customer relations. Can't rate this company highly enough. Look forward to doing more business with DIY Splashbacks in future.

3 October 2022
Unprompted review
Rated 5 out of 5 stars

First class experience

I had a first class experience with this company. I had a requirement for an antique mirror upside down T shape with a cut out for a double socket. I read the instructions on the website and drew out what I needed. I emailed to the company for advice on the deductions I needed for expansion. I exchanged several emails so that I fully understood what I needed. Ordering was simple and I sent the drawing. A few weeks later it was delivered really well packaged. The splashback was 2000mm long so was concerned about it being safe in the hands of a courier. But as I said really well packaged. We are exceptionally happy with the product and it looks amazing

28 September 2022
Unprompted review

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