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See what reviewers are saying

Rated 1 out of 5 stars

Horrible Company, I ordered a game off there and got a disc that looked like it had been scratched up with a pocket knife and resurfaced. Don’t buy from these scammers, they’ll overcharge you and give... See more

Rated 5 out of 5 stars

DKOldies has been the number one retro video game reseller for as long as I recall. They're more trustworthy than random e-bay purchases and they have the best prices of any other resale site. When yo... See more

Company replied

Rated 5 out of 5 stars

Always quick to deliver my purchase. Good selection of retro games so I've been able to add to my SNES collection. They even individually sell boxes and manuals if you're really trying to build your c... See more

Company replied

Rated 5 out of 5 stars

I bought the NES with Mario 1,2,3 and Duck Hunt with an extra controller and the gun for my wife for Christmas. When we first tried to play the games didn’t work right, so I emailed Drew and he got ba... See more

Company replied

Company details

  1. Gaming services
  2. Hobby shop

Written by the company

Nintendo, NES, N64, SNES, Gameboy, PS1, Sega and Xbox game systems and games for sale | DKOldies.com


Contact info

2.9

Average

TrustScore 3 out of 5

425 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely poor

Absolutely poor, I ordered a Nintendo 64 console, it came cracked and wouldn’t even load with the power supply they gave me I had to buy another

28 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi Mitchell, I'm sorry to hear about this. Please contact me at support@dkoldies.com for an easy replacement or refund - Thanks, DK

Rated 5 out of 5 stars

Fast Shipping, Will buy from again!

I bought a three button SEGA Genesis controller and arrived in five days. The controller was in near perfect condition other than a small scuff on the front. While it may cost a bit more than sites like Ebay, you get a one-year warranty and it's guaranteed to be in good condition. Overall, I would buy again.

27 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi Issac! Thanks so much for sharing your experience! Glad to hear you love your order! Have an awesome day! - Thanks, DK

Rated 1 out of 5 stars

I would rate 0 stars if I could

I would rate 0 stars if I could! When my console came it was covered in dirt and grime and the reset button didn’t work! Don’t even get me started on the crappy 3rd party controller they gave me, never again.

30 December 2022
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hey Kaiden, I'm so sorry to hear you experienced this. I see we reached out regarding this order, but we've received no response. Please reach out to me at support@dkoldies.com with the order number for this so that I can assist you. -- Thanks, DKs

Rated 1 out of 5 stars

DO NOT TRUST THESE PEOPLE…

I was emailing with their buyer teran Hartwell had a huge stack of ps2 PS3 and Wii games their buyer teran wanted a list of the games it was to much to copy and paste and I didn't feel like writing it out their buyer said just pack them up and ship them to us after we receive them they would give me a offer then I said no thanks he tried to delete the email but not before I got a screenshot of it. Do not trust these people

10 July 2022
Unprompted review
Dkoldies logo

Reply from Dkoldies

I'm sorry to see you were not happy with your experience! I'm unsure what you mean by deleting the email, as those do not get deleted. However, that process for a quote is standard practice that we have done for over 15 years, and if you decide you do not like the quote or decide not to sell we send the items back to you. We do this out of convenience for large orders! If you have any questions or concerns, please don't hesitate to reach out at support@dkoldies.com and we can assist you - Thanks, DK

Rated 1 out of 5 stars

Not refurbished.

25 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

I'm sorry to see your products arrived in an unsatisfactory condition! If you haven't already, please reach out at support@dkoldies.com with your order information and we can assist you with resolving this issue right away!

Rated 5 out of 5 stars

I’ve bought a few things from Dk oldies…

I’ve bought a few things from Dk oldies and was pleased. Yes the prices were a little high but everything I got was in great condition.

1 June 2022
Unprompted review
Dkoldies logo

Reply from Dkoldies

Thank you for your review, Jason. I'm glad you were happy with your products! Keep on retro gaming! - Thanks, DK

Rated 1 out of 5 stars

Fake Reviews & Scams

They have so many fake reviews on their site, where are the Trustpilot reviews? Also, they don't refurbish the overpriced consoles as promised. Scam, please avoid.

12 February 2023
Unprompted review
Rated 5 out of 5 stars

I recommend dkoldies

I recommend dkoldies, for dkoldies is the best

21 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi Tang! Thanks so much for your review! Keep on gaming - thanks, DK

Rated 1 out of 5 stars

Just recently bought a "good condition ps2" it was bad

Just recently bought a "good condition refurbished" ps2 from them and its safe to say its terrible dust in the cd drive dusty fan I called them and got a refund thankfully

20 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi Collyn! Thanks for your review. I'm sorry to hear about this issue. This is something being addressed currently to ensure only the best of the best is going out to our customers. If there is anything else I can assist with, please reach out to support@dkoldies.com - thanks, DK

Rated 5 out of 5 stars

10/10

I have bought several Genesis cartridges and all have worked with no issues. I have never had any issues with anything I’ve purchased from this company. Shipping is quick and customer service is great. Would recommend. I love that this service exists for us retro gamers.

20 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi Eric! Thanks so much for the review! Glad we were able to help out! Have a great day! - Thanks, DK

Rated 4 out of 5 stars

One good experience and the 2nd not so much…..

My first experience selling to them I thought was great! I had over 100 items (games, consoles, controllers, accessories, cables, etc.). I submitted a list with a detailed description of each item including any condition issues. I thought their offer price was fair. Not GREAT but fair enough to allow me to sell everything to one buyer instead of individually. They made a slight price reduction after receiving my items but nothing that was blatantly ridiculous. They were patient with me in getting all those items packed up and had good prompt customer service. They’re a little stingy on sending out their prepaid shipping labels but with those many items I had no choice but to use 5 large boxes. They accept boxes up to 50 pounds a piece but it’s not very sensible to pile 50 pounds of items on top of sensitive delicate electronics. I was overall pleased with the transaction. About a week later I sent them a detailed list for about 12 vintage video games and they’re offer was much less appealing. I figured up that an offer of $35 would have been a rock bottom low price. Lower or even half the offer price from used sights. They only offered me $22? I was quite disappointed and decided not to proceed with the transaction. One of my games was even on their list of current games they were looking to buy in particular. I guess with everything in life it’s hit or miss.

30 January 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi Gregory, thank you for your review! We're sorry to hear that you weren't fully satisfied with your selling experience. Please let us know if you have any further questions or concerns at support@dkoldies.com. Keep being great! - DK

Rated 1 out of 5 stars

N64 Dirty, Cracked & Rattling, But Working

I bought a refurbished N64 console about a year ago from DKOldies. It was off-color, and had a crack on the controller port, plus there was a rattling sound coming from the inside. They also had the original jumper removed and replaced with a 3rd party jumper. It worked, but it was ugly. Their website uses stock photos, so you never know what you're actually getting. Anyways, over the past month I've seen YouTubers opening consoles they bought from DKOldies, exposing dirty interiors, so I decided to open mine and to no surprise I found it caked with dust and some grime. I keep a clean, smoke-free house, so I know this isn't from my limited time playing it. Also, the piece rattling around was a popcorn kernel. Clearly, they didn't refurbish it like they claim to have. I'm taking the time to write this because it seems there is ample evidence that DKOldies has a habit of offering a service they don't follow through with and I don't want other people to be had. Its even more frustrating that they can't own up to their mistakes and make the attempt to regain the trust of their customers. Instead, they only claim that a handful of consoles have slipped through the cracks in the QA department, but the evidence supports otherwise. I can forgive people who are apologetic, but they're not, so I will certainly not be buying anything more from them and I highly suggest other people stay away as well.

16 February 2022
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi there, I am so sorry to hear about this experience! I'd love to be able to get the best resolution possible for you. Please reach out to support@dkoldies.com so I am able to do so! -DKOldies

Rated 5 out of 5 stars

Fantastic support team

I placed an order for a Nintendo 3DS and I forgot to apply a promotional code to the order. I reached out to the staff and told them of my own mistake and they not only applied the discount but gave me store credit for the discount as well. They were super helpful and their support team is amazing. It arrived less than a week later and even though the site said used with cosmetic flaws, it was in pristine condition with a few minor scratches. I will definitely be doing more business here!

9 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi,
Thank you for the great review! We are glad that you are enjoying your items. Keep on gaming. Thanks - DK

Rated 5 out of 5 stars

Excellent product support

Excellent product support! I've purchased several old game cartridges from them and all except one was in excellent condition. When I vocalized my concerns with the one cartridge I was not happy with they moved quickly to find a resolution. I highly recommend this store!

9 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Thanks for the great review. Keep on gaming. Thanks - DK

Rated 1 out of 5 stars

Would recommend being very cautious...

Would recommend being very cautious if wanting to purchase from this site. Seems its used its virality during Covid to hike prices up to ridiculous 2nd hand prices which are more alike factory new RRP.

Games seem to be more relaible but even with many of them being 50% off they are more expensive than most market values.

Consoles are the worst and often wont be taken care of unless they were bought with a genuine faut and repaired but still definitely not worth the prices listed - even during the current sale which has come at a convienient time (lots of people realising their lack of good service presale)

No doubt they'll start doing a better job now to try and save the companies rep, but i've understood they've used unethical practices and lied which is morally wrong for me so I will be sure to NOT SUPPORT THEM IN FUTURE.

Unsure how they have been allowed to get away with it so much... basically a scam when you advertise one thing and not only end up getting something different but also, sub-par!

8 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

I am sorry to hear this. Please reach out to Support@dkoldies.com and we will be happy to assist you with any problems or concerns. Thanks - DK

Rated 5 out of 5 stars

Integrity

Specializing in refurbished products, there is bound to be an issue or two...which DKoldies owns. I've only had positive experiences purchasing from DKoldies. When an issue did occur, my problem was solved with impeccable customer service!

8 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi there! Thank you so much for your review! Keep on gaming! - Thanks, DK

Rated 5 out of 5 stars

VERY QUICK SHIPPING OF PRODUCTS

VERY QUICK SHIPPING OF PRODUCTS
PRODUCTS CAME IN AMAZING SHAPE AND PRICES ARE VERY FAIR

6 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi Dave! Thank you so much! Glad to hear about your good experience! Have an awesome day! - Thanks, DK

Rated 5 out of 5 stars

DKOLDIES had everything I wanted …

DKOLDIES had everything I wanted i stock and is shipping it out today! I was even more happy they had a game I had been searching for and couldn't find it (cars on ps2) and they not only had it. But at a fair price! I'll be back!

8 February 2023
Unprompted review
Dkoldies logo

Reply from Dkoldies

Hi Eric! Thank you so much for your review! If you have any questions, feel free to reach out at support@dkoldies.com - Thanks, DK

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