I placed an order for a game key (Solasta). 24hrs later, the order had still not gone through. I received an email cancelling the order. Here is the text of the email: "We would like... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a game in 2019 (activation code on Steam). Then suddenly got a message from Steam in 2022 saying the game had been removed from my inventory. When I contacted Steam support they said the activa... See more
Very good experience buying here. Quick delivery and everything. I have had a couple issues which have been sorted out quickly and even better than I expected and wouldn't think twice before coming ba... See more
Company replied
i bought a key. after 5 hours of "waiting up to 30minutes for your first order" i havent got my key. order needs to be "verified by the team". i asked them to cancel, and besides being supposedly 2... See more
Company details
Written by the company
support@dlgamer.com
Contact info
94100, Saint maur
- support@dlgamer.com
- www.dlgamer.com
3.3
Average
5k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
9999
Use the edit icon to pin, add or delete clips.Touch and hold a clip to pin it. Unpinned clips will be deleted after 1 hour.
18 November 2021
Unprompted review
Hell yeah
10/10 a little complicated but everything worked! cheaper price than MSRP. Steam compatible
9 November 2021
Reply from DLGAMER
Thanks for the feedback. Maybe you can tell us what was complicated so we can improve ourself?
In the meantime have fun with your game !
Reply from DLGAMER
Hi David,
Thank you for the feedback.
Enjoy your game!
Reply from DLGAMER
Thanks for the feedback
Have fun with your game !
Reply from DLGAMER
Thanks Shane! (we love your creativity btw)
Easy and fast payment and delivery
2 November 2021
Reply from DLGAMER
Hi Dimitris,
Thanks for the 5 stars.
We are glad that you are satisfied with our website
DLGamer Staff
Reply from DLGAMER
Thanks for the review, Michael.
Have fun with your game
DLGamer Staff
Reply from DLGAMER
Thanks for the 5 stars ⭐
Enjoy your game!
DLGamer Staff
REVIEW
I had searched up the game title I wanted to get for cheap ("GAME" FOR CHEAP) on google, and came across DLGAMER. I thought it was a fake site and was not to be trusted but I took a risk and it worked out in the end. After 50 seconds of payment and all the info that I had put in, I received my key for my game, and it worked.
25 October 2021
Reply from DLGAMER
We are happy that you found us, Brandon 😊
Enjoy your game!
DLGamer Staff
Reply from DLGAMER
Thanks for the review Kirsten.
Have fun with your game!
You pissed me off with the amount of…
You pissed me off with the amount of personal information you wanted from me after the transaction but before you gave the key.
Name, address, email, phone number... you dont need all of that!
That pissed me off!
19 October 2021
Reply from DLGAMER
Hi Leigh,
For the moment it is the best and only way to have secured transactions on our store. But note that we are working on alternative solution to make this process faster and easier.
We are sorry it has annoyed you, but in the end you still have received your key and you can play your game.
We hope you will have fun.
Kind regards,
DLGamer Staff
They have an easy to navigate website…
They have an easy to navigate website and secure payment process. Also, I needed to reach out to customer service regarding my purchase (nothing negative) and they were quick in replying and very courteous.
13 October 2021
Reply from DLGAMER
Thank you for the review we are glad you enjoyed our site and our customer service.
Helpful and a good deal!
8 October 2021
Reply from DLGAMER
Thanks for the review. Have fun with your game!
There were too many steps to checkout
There were too many steps to checkout, and i was a little uncomfortable being asked for my phone number. I don't think i needed one on a previous purchase.
7 October 2021
Reply from DLGAMER
Hi Alex,
those steps are required to guarantee our customers a minimum of security. We are currently working on alternative solutions to reduce it so your orders became faster.
Note that you can also contact our support team if you encounter an issue with those steps.
Thank you.
DLGamer Staff
DLGamer gets the job done!
Cheap price for a legitimate product.
Made it pretty easy to get my steam code and get the game I ordered.
6 October 2021
Reply from DLGAMER
Thanks for the review, Nathan.
Enjoy your game!
Reply from DLGAMER
Hello Otto,
Thanks for your review, hope you enjoy your game.
DLGamer Staff
Bought one item at the time it was the lowest price and I'm satisfied.
I ordered one game and it was at the lowest price at the time of purchase. Even though the delivery was not instant and the wait took a while I was still able to get the game and successfully activate it on Steam with no issues.
3 October 2021
Reply from DLGAMER
Hi Charles,
Sorry about the wait, that could happen with first time order.
But we are glad you still enjoyed our service.
Have fun with your game
DLGamer Staff
Reply from DLGAMER
Hi,
We hope you can be as fast in your game than we were for your delivery ;)
Thanks for the review
DLGamer Staff
Very good experience buying here
Very good experience buying here. Quick delivery and everything. I have had a couple issues which have been sorted out quickly and even better than I expected and wouldn't think twice before coming back or recommending to someone else. Couldn't ask for much better service when needed which is very important for if you run into a problem!
2 October 2021
Reply from DLGAMER
Hi Mike,
Thanks for your loyalty. We are pleased that you have appreciated the customer service. Have fun with your game!
DLGamer Staff
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.