We ordered a planer thicknesser from this company. We had to ring to ask some specific questions about it. The staff were extremely helpful & upon ordering, the machine arrived safely. Packed in a... See more
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Review summary
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After researching carefully, I ordered the Dewalt DCS520T2 54V XR FLEXVOLT Cordless Plunge Saw - 2 x Batteries, Charger, 2 x 1.5m Rails, Pair of clamps from D&M Tools. It was the best online price fro... See more
Visited the store beforehand to look at lathe options and was given some good and helpful. Once ordered lathe was kept informed on delivery, which was the following day. Lathe arrived well packed and... See more
Excellent customer service and friendly and knowledgeable staff. Used D&M Tools several times always a very good service Recently ordered goods one day delivered the next Minor technical problem... See more
Company details
- #3 of 87 best companies in Tool shop
- #2 of 11 best companies in Construction machine dealer
- #4 of 198 best companies in Garden centre
- #22 of 176 best companies in Hobby shop
- #10 of 245 best companies in Home improvement shop
- #2 of 56 best companies in Safety and work wear
Written by the company
D&M Tools are an independent family run business, located in Twickenham. Established in 1978, in 2023 we celebrated our 45th Anniversary. We pride ourselves in supplying Quality Branded Hand Tools, Power Tools and Woodworking Machinery at trade prices, for DIY Enthusiasts and Trade. Our fully trained sales staff are pleased to give you expert advice and knowledge and an after sale service you can trust. Don't miss The Tool Show, our annual show at Kempton Park Racecourse, this year on Friday 9th - Sunday 11th October '26. Full details at www.thetoolshow.com
D&M Tools Information
Written by the company
- Free UK delivery on most orders over £99*
- *Up to 25Kg max single item. 1-3 working days. Next day delivery option is available For full details of our carriage rates visit our website.
- Collect D&M Loyalty Points
- When you place an order on-line with us using your loyalty account, you'll earn Loyalty Points (shown in £) on many products*, which can be used as part or full payment on future orders.
- Expert Advice & Service
- If you would like advice on which is the product most suitable for your needs or budget, or have a question about a tool or accessory, contact us using the details below and one of our fully trained staff will be pleased to help. sales@dm-tools.co.uk tel: 020 8892 3813
- Over 10,000 lines available from our on-site stock!
- Order with confidence. We hold stocks of the majority of the items we list, stock status is shown on our website and we will notify you by email or phone if any items are not available. (You may also request to be notified when an out of stock item comes into stock.)
- 1 Hour Delivery Window for most orders*
- For the majority of our deliveries you will receive a 1 hour delivery window via email or text notification and you can change your delivery date if not convenient by text or email. * Except heavy or oversize items
- Click & Collect
- Order on-line or by phone and collect from our Twickenham Superstore (Pay on collection)
Free delivery on most orders over £99*
PLUS next day delivery available
*Up to 25Kg max single item. 1-3 working days.
Next day delivery option is available (order before 3:30pm)
For full details of our carriage rates visit our website (https://www.dm-tools.co.uk/help#carriage)
Contact info
73-81 Heath Road, TW1 4AW, Twickenham, United Kingdom
- 020 8892 3813
- sales@dm-tools.co.uk
- www.dm-tools.co.uk
The D&M Tool Show '26
4.9
Excellent
20K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Very quick delivery
Very quick delivery updated with emails very friendly and helpful will be coming back!!!
21 February 2026
Great product at a very competitive…
Great product at a very competitive price. Ordered and delivered promptly. Couldn't have asked for a better service, Recommended
20 February 2026
Really good communication ,when my…
Really good communication ,when my order was out for delivery , who was there choice of courier with hour delivery slots all matter .Competitive pricing is obviously important that’s why I’ve been coming back to this company since my first order in 2003.
20 February 2026
Excellent service and a very good price…
Excellent service and a very good price you honestly couldn’t ask for more lm very impressed
26 February 2026
Unprompted review
item ordered over phone
item ordered over phone. Delivered next day. Excellent service.
22 January 2026
Found exactly the tool I required on…
Found exactly the tool I required on your website, which was a very easy process from start to finish.
My chosen tool arrived promptly on time stated.
Your catalogue has all the tools one could ever require, either as a diyer or proffesional tradesman.
18 February 2026
Will definitely use again
Easy to order, quick delivery, and a great price. Would definitely recommend.
19 February 2026
great service
order quickly processed and delivered ,including a call back to clear up an address issue . wouldn't hesitate to use them again
16 February 2026
Quick and reliable service
Quick and reliable service, arrived all well packed and delivered quickly. Many thanks
10 February 2026
It's great tool.
8 February 2026
Exemplary service. Highly recommend.
It has been a long time since we needed to use D&M Tools. We returned because they are Festool dealers and we required a further item. Our latest order was received in less than 24 hours from placing the order. This is exemplary service. Without hesitation we would use them again, should the need arise.
16 February 2026
Great service
Great service
kept me informed all the way during the purchasing process.
deliver was as stated
no problems
15 February 2026
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