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Dmvans Reviews 

254
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TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being helpful, friendly, and professional, making the buying process easy and pleasant. Many people highlight the exceptional service and customer support, noting efficiency, clear communication, and a smooth overall experience. Reviewers also appreciate the competitive and fair pricing, often finding good deals on their purchases. However, some customers reported dissatisfaction with the product, specifically vans having undisclosed damages or mechanical issues shortly after purchase. These reviewers also mentioned issues with descriptions not matching the actual vehicle condition and perceived unhelpful or rude interactions when problems were raised.

What people talk about most

Staff

People report positive experiences with staff, often highlighting their helpfulness, professionalism, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the efficiency and... See more

Product

Customers had ambiguous experiences with the product, with some expressing satisfaction with their new vans,... See more

Price

Clients share positive opinions on price, with many reviewers finding prices to be fair and competitive, even... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the efficient, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to sell a Transit van for a friend who had a life changing accident,called in to DMVANS Nr Great Missenden spoke to Shan and he arranged 2 employees to come and view it.It was test driven photos t... See more

Rated 5 out of 5 stars

I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more

Rated 5 out of 5 stars

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more

Rated 5 out of 5 stars

The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

254 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(254)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Clear communication, honest prices

Great communication, clear listings, lots of vans to view. All priced very fairly and competitively. Ivan and Sumbi were very helpful, I was given freedom to just view vans at my pace, open them up, start them up and could request test drives too. Good spot!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Sumbi was a pleasure to communicate…

Sumbi was a pleasure to communicate with throughout the entire process. From the very beginning, their communication was clear, responsive, and professional, making everything smooth and easy to follow.

The sales process was handled efficiently and with great attention to detail. Sumbi asked the right questions, stayed engaged at every stage, and ensured that everything moved forward without delays. Overall, it was a seamless and positive experience working with Sumbi.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great Value Van

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a happy resolution. Would recommend this dealer to anyone.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

I bought a Van from Dm Vans

I bought a Van from Dm Vans . Mercedes Sprinter Electric .It was my first van I bought.Thanks to Chris and his team from Dm Vans helping me to choose and buy my van . I strongly recommend Dm Vans for the public . Professional Service and great team work . Many thanks guys !

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Bought a Transit Connect today

Bought a Transit Connect today. Very happy with the van and service received from Chris. Happy to recommend and buy again from this company/Chris

1 November 2025
Unprompted review

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