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Dmvans Reviews 

255
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and friendly approach, making the buying process smooth and easy. Many people highlight the exceptional service received, noting the team's efficiency and willingness to go above and beyond. Reviewers also found the vans to be as described and often available at competitive and fair prices. However, some customers also noted significant issues with the vehicles, experiencing mechanical problems shortly after purchase, such as engine knocking or warning lights. A few other people also felt that customer service was poor, mentioning rude interactions, a lack of support for vehicle breakdowns, and unmentioned damages.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as helpful, friendly, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the brilliant and professional... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their new... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding prices to be fair, competitive,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting efficient, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to sell a Transit van for a friend who had a life changing accident,called in to DMVANS Nr Great Missenden spoke to Shan and he arranged 2 employees to come and view it.It was test driven photos t... See more

Rated 5 out of 5 stars

I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more

Rated 5 out of 5 stars

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more

Rated 5 out of 5 stars

The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

255 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(255)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I experienced so good with dmvans

I experienced so good with dmvans
They guys are brilliant in dealing woth customer and they are very helpful with customer and provide right information i met with crish he is good guy who give us good deal and his colleague Sumbi she is also so healthy she help to do paperwork in just 2 day and so quick
At the emd i just say they guys are so good
Thanks

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Thank You Dm Vans

Thank You Dm Vans ! I bought my first van through Finance with Sumbi and Chris ! Great Professional Service and Team work ! Strongly Recommend You Guys !

15 July 2025
Unprompted review
Rated 1 out of 5 stars

I Buy van from this group stay away…

I Buy van from this group stay away from them all fake words 😤 and all vans r with fake milage i both van i have spent more them 3k to repair it was Iceland vans with them
Saler men is very fake men please stay safe

5 May 2025
Unprompted review
Dmvans logo

Reply from Dmvans

We’re surprised and disappointed to see this review, especially as no specific details such as a name, date of purchase, or vehicle information have been provided. We have no record of any such complaint.

We take customer satisfaction very seriously and always handle genuine concerns promptly and fairly. If this is a real customer, we encourage them to contact us directly so we can look into the matter properly.

We have a strong base of happy, satisfied clients, as can be seen from our verified reviews on Trustpilot. We remain committed to providing a professional, transparent, and honest service.

Thank you,
DMVANS

Rated 5 out of 5 stars

Great friendly and professional service…

Great friendly and professional service from Shaun and Ivan, communication was prompt, had a great deal, all in all I will be coming back to purchase my next van from these guys when it comes around. Highly recommend these guys 👍🏻👍🏻👍🏻

20 June 2025
Unprompted review
Rated 4 out of 5 stars

Good communication

After paying the deposit I was informed that the van was not available and offered an alternative.
I subsequently found another van elsewhere and explained that to Sumbi whereupon my deposit was immediately returned.
Communication was clear and honest.

9 June 2025
Unprompted review
Rated 5 out of 5 stars

DM vans

It is a rare to have 2 partners that know their product service -
It is my first time buying a van for my business and both Chris and Shaun took their time to explain offer alternatives and take me through the benefits and features of the vans so I can have a better understanding of what I am
Buying -
I can say without a doubt that this has been the best service / user friendly and honest team -

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Not everyday you give your partner a…

Not everyday you give your partner a lift to buy a van and the owner himself throws in a professional free carwash!! Thank you Chris ...my little car feels special again !! Very kind. Lol I'll let my partner review the van later 😁

31 May 2025
Unprompted review

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