Dmvans Reviews 

256
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their helpfulness, professionalism, and friendly approach, making the buying process smooth and easy. Many people highlight the exceptional service received, noting the team's efficiency and willingness to go above and beyond. Reviewers also found the vans to be as described and often available at competitive and fair prices. However, some customers also noted significant issues with the vehicles, experiencing mechanical problems shortly after purchase, such as engine knocking or warning lights. A few other people also felt that customer service was poor, mentioning rude interactions, a lack of support for vehicle breakdowns, and unmentioned damages.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing them as helpful, friendly, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the brilliant and professional... See more

Product

People report ambiguous experiences with product, with some customers expressing satisfaction with their new... See more

Price

Customers had ambiguous experiences with price, with many reviewers finding prices to be fair, competitive,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting efficient, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to sell a Transit van for a friend who had a life changing accident,called in to DMVANS Nr Great Missenden spoke to Shan and he arranged 2 employees to come and view it.It was test driven photos t... See more

Rated 5 out of 5 stars

I dealt with Chris while looking for an electric van. He was really friendly and personable and a pleasure to deal with. Ended up finding the perfect van at the right price point and the whole buying... See more

Rated 5 out of 5 stars

The Van was a really good deal to be honest. But there was a small issue that came up in the days after purchase. The customer service to remedy it was really good and the issue has been sorted to a h... See more

Rated 5 out of 5 stars

The guys here were amazing!! Honestly they went above and beyond to help us. Would highly recommend. Very competitive prices we travelled over 70 miles just to buy from them!!! Van is just what we be... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 42% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(256)

60 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, no hidden problems on the vehicles. Overall good place to acquire a trustworthy vehicle.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

great car dealership

great car dealership, very large selection of vans at a good price... very helpful service, Sumbi and Chris are professional, they know what they are doing... the entire purchase and loan process went well... first class car... we are very pleased

5 April 2025
Unprompted review
Rated 5 out of 5 stars

I strongly recommend Dm Vans specially…

I strongly recommend Dm Vans specially Chris and Sumbi who approved me on finance less then an hour .Thank You guys for the great and professional team work.I picked up my Mercedes Sprinter Drop side less then 24 hours.I strongly recommend you guys to the Public. Many thanks!

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service 👏

They offer an extensive selection of high-quality vans in stock, complemented by exceptional customer service. The team member was very knowledgeable and provided comprehensive information about each van of interest. Sumbi handled my van finance application with great efficiency, ensuring it was accepted promptly. I highly recommend our services.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Chris

I had a great experience with Chris. From first minute he was friendly, professional, and very helpful throughout the entire process. He answered all my questions clearly and made sure I felt confident with my purchase. I truly appreciate their honesty and excellent customer service. Highly recommend

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Excellent friendly service

I've just bought a Transit Custom
Registration No. EA18 YOT
From the storage yard in Chalfont St Giles
The salesman Chris, couldn't do enough for me, thoroughly going over the van and putting the van through it's paces during the test drive
So I totally understood what the van could do
He answered all my questions honestly
I have to say a nicer man I've not met
He made buying the van a very pleasant experience and would recommend the company keep hold of his excellent services
I will definitely recommend using Chris and DMVANS to all my friends and family
Thank you Chris

10 April 2025
Unprompted review
Rated 5 out of 5 stars

DM Vans have a vehicles you need and…

DM Vans have a vehicles you need and the price is not too high as another van dealers. They help me through the finance process and answer every my question also, they can suggest you another vehicle if you change your mind or the vehicle was sold at the same day or the day before. They have only one minus which is : after selling some vehicles are still not removed from the website everything else was done great on the professional level.

21 March 2025
Unprompted review
Rated 5 out of 5 stars

I have dealt with DMVANS since 2023

I have dealt with DMVANS since 2023. I have bought and sold my vans here for my courier business they have given me fair deals. I would recommend it to my friends and family.

26 March 2025
Unprompted review
Dmvans logo

Reply from Dmvans

Thank you Dhanraj, hopefully we can continue to help you in the future

Rated 5 out of 5 stars

Just sold my van to DM Vans

Just sold my van to DM Vans. Very fair and straightforward experience. Gave me a price and the transaction completed in minutes

21 March 2025
Unprompted review
Dmvans logo

Reply from Dmvans

We sure try to make the process as smooth and quick as possible, thank you for choosing DM VANS

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