DNA Protected Reviews 190

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Ordered, no good online. Vet swabbed, neighbour registered. Phone acting stupid, didnt know if registration had gone through. Phoned, reassured it had, so could post samples for my boys. Received ever... See more

Rated 5 out of 5 stars

Excellent service all round. Over the phone & in person at Pembroke Show. Kit arrived 48hrs before given date. Clear & accurate instructions making it easy to use. Results returned earlier than ex... See more

Rated 5 out of 5 stars

An additional layer of security for our puppy Frank & some extra reassurance for us. This was a very quick & simple process to complete. Let’s hope we never need to use this service. Great free tag &... See more

Rated 5 out of 5 stars

Saw this on T V. New lab puppy, horrified to see thieves cut out microchip. The DNA is at least an attempt to deter thieves, fixed sticker to car dog cage. Excellent and speedy service, I would highly... See more

Company details

  1. Pet Care Store
  2. Animal Protection Organisation

Written by the company

DNA Protected is a service from leading forensic company Cellmark Forensic Services. Having your dog’s profile on the Forensic Dog DNA Database will assist with crime prevention as well as helping the police to ensure your dog’s safe return should your family pet be stolen. With Dog theft unfortunately on the rise, DNA protected has been developed to deter thieves, provide you with peace of mind and to help collar the criminals. The Forensic Dog DNA database could play an important role in ensuring that your dog is safely returned if stolen, but we also want to help make sure that the individuals responsible are brought to justice. Cellmark has provided forensic DNA profiling services to UK police forces for over 30 years and we assist with the forensic investigation of hundreds of crimes every week. The process doesn’t just stop when the Forensic Dog DNA Database contributes towards your dog’s safe return - we have the expertise and experience to help the police successfully prosecute the people responsible.


Contact info

4.9

Excellent

TrustScore 5 out of 5

190 reviews

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Rated 5 out of 5 stars

Great service

Having sent for a kit, it arrived in 2 days.
The explanatory directions were clear and easy to follow.
Once the sample was sent back, I received notification that this had been received and within a week, my dog's certificate arrived.
I feel much happier knowing that my dog is protected in this way and recommend the service .

2 September 2022
Rated 5 out of 5 stars

Brilliant scheme

I've been wanting to get my dog on a DNA register for a while for extra peace of mind. I came across this service at a country fair and so the staff did the sample and forms for me which was all done in a few minutes. That said the kit is self explanatory so I can't see it being difficult to DIY. I'm so glad to have him registered and I'd encourage everyone to get their dog registered.

3 September 2022
Rated 5 out of 5 stars

Protection

Excellent service all round. Over the phone & in person at Pembroke Show. Kit arrived 48hrs before given date. Clear & accurate instructions making it easy to use. Results returned earlier than expected. Fingers crossed that more police forces support this project in Wales & it becomes law just like microchipping has.

7 September 2022
Rated 4 out of 5 stars

Sent two tests together as I have two…

Sent two tests together as I have two dogs. Only one processed?
Update: when contacted I received a very swift and polite response acknowledgment and remedy 👍

7 September 2022
DNA Protected logo

Reply from DNA Protected

Thanks for your feedback. When we receive multiple dog samples from one customer the reports go out as soon as they are processed and there can be a short delay between them.
Also in some cases samples are processed twice which can widen the gap between reports going out. I hope this answers your question, you are welcome to contact customer services to discuss further.

Rated 5 out of 5 stars

Excellent and quick service

Excellent and quick service. Added feeling of comfort knowing that, if the worst should happen and he got lost/stolen and found again, our family dog can be reunited with us using this new database. Thank you Cellmark!

20 August 2022
Rated 5 out of 5 stars

Another layer of protection for my dog…

I took my pooch to Bridgwater Police Station last Tuesday as a friend had forwarded a post on Facebook with regard to taking a dogs dna and place it on a database. As my dog is a family member and a pedigree I thought it would be another layer of protection against her being stolen. The process was simple and straightforward, and the women involved, 2 from dna protected and 1 policewoman, were very friendly and helpful. They all made my dog feel at ease and happy. The results were received by email yesterday, Monday, so in just 1 week.
Very efficient service and well worth the investment

17 August 2022
Rated 5 out of 5 stars

Fantastic service and it's great to…

Fantastic service and it's great to know my dog is now dna protected as dog theft is very high and horrible thing is there cutting micro chips out of dogs I think everyone should dna protected there dogs.

11 August 2022

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