Dncdirect Reviews 

281
•
TrustScore 4.5 out of 5

4.4

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Rated 3 out of 5 stars

purchased hi vis jacket on 30/06/25 its 19/08/25 stitching on zip already coming apart cheap rubbish my last jacket lasted 2 years cant return if worn

Rated 5 out of 5 stars

We would give DNC Direct 10 stars if we could, their Customer Service is impeccable, their website is excellent and products are high quality. Very, very highly recommended. Wish more companies were l... See more

Rated 5 out of 5 stars

Excellent company to buy work boots from. Got them for a cheaper price and posted out immediately! Asked them to resend the invoice today (I accidentally deleted it) and they did it straight away. I l... See more

Rated 5 out of 5 stars

Online purchase, using paypal, took about 3 mins to choose and pay for my order, and the items arrived the next day with a follow up email from Nick thanking me and offering any assistance i might nee... See more

Company details

  1. Safety and work wear
  2. also in
  3. Protective clothing supplier
  4. Work Clothes Shop

Written by the company

DNC Workwear has been making workwear for 20 years. We have sold millions of garments and we have tens of millions of dollars worth of stock in our Sydney warehouse sending stock all over the world.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

281 reviews

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4.4

All reviews

(281)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

I paid for express postage got the item…

I paid for express postage got the item 6 weeks late. You guys lost my order from a system fault . And gave me $5 off my next order what is that for compensation. Its been one of the worst experience in regards to online purchases .i wont be getting anything from you guys again and ill tell people about what happened and how unprofessional this whole experience has been

13 August 2022
Rated 5 out of 5 stars

Could not be happier.

Clothes are well made, well priced, correctly sized, delivery was prompt and service spectacular when I made a mistake with the sizing, the postage paid made the return and replacement simple, fast and penalty free. Could not be happier.

13 August 2022
Rated 1 out of 5 stars

Really ? You have to be kidding me !

Hi Hannah,
Thank you, Not your problem , However, It seems updates from your company on unfilled orders, are very hard to come by .
That is just one of the reasons, that you have lost any future business dealings with me.
Bronwyn
On 12 Aug 2022, at 3:41 pm, Customer Service
Hello Bronwyn
I hope this email finds you well. We have processed your order for 3 pieces Ladies HiVis 2 Tone Cool-Breeze Cotton Shirt - Short Sleeve 3939.

You shall receive order updates in the coming days.

Should you need anything, please do not hesitate to ask.
Best,
Hannah B
DNC
From: Bronwyn Ryan
Sent: Friday, August 12, 2022 1:23 PM
To: Customer Service
Subject: Re: DNC Direct Order #4124

Hi Rachel,

So I am guessing the delay saga is still ongoing . Do you have a new date ?

Bronwyn
/8/2022
Hi Bronwyn,
Thanks for your patience on this. I’ve been provided with an ETA of the 7th of August. You’ll be notified with a dispatch notification.
Kind Regards,
Rachel

3/8/2022
Hi again,
Do you have any idea as to when my order will be filled and completed, please ?
Cheers, Bronwyn14/7/2022

Hi Bronwyn,
Back in stock date has been confirmed for the 30th of July.
Best Regards,
Rachel14/72022

Hi DNC,
Are you able to give me a timeframe, as to when the 3 x ladies size 12 shirts will be back in stock, please.?
Cheers, Bronwynorder 25 June 2022 - partially completed. if I was aware that you were out of stock, I would not have purchased from you , but that was never divulged on the site of my order.

6 August 2022

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