Visited today to use the soft play snd restaurant as well as look around. Restaurant was really busy but also very messy, dirty tables floors and extremely dirty chairs,which completely put us o... See more
Location
Switch locationHeighley Gate, NE61 3DA Morpeth, GB
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Lot of updating done since my last visit (1 year ago +) and looks like more to come. Fewer concessions at the moment but still ones I like to shop in - Cotton Traders, The Works, Pavers. Restaurant st... See more
I wanted to buy wild bird food as I was getting really low on supplies and the birds were feeding more than usual because of the cold weather. Unfortunately, when I got there, there was literally only... See more
Company replied
Very tired looking. Staff are hard to find for advice and some are more helpful than others. Toilets are a disgrace and only one disabled toilet on one side and I can’t get into the toilet at all... See more
Company replied
Company details
Written by the company
Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.
Contact info
Heighley Gate, NE61 3DA, Morpeth, United Kingdom
Hasn’t replied to negative reviews
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Wander & breakfast
Always love wandering this store, very well organised.
Nice to pop into restaurant for breakfast & a coffee.
Went to the Morpeth store today
Went to the Morpeth store today. What a fantastic place. An abundance of plants and garden accessories. Also lovely home ware, and indoor plants. Lovely cafe and dog friendly. Staff were super friendly. Thanks to Paul for his advice re garden furniture.
Pleasant to walk around
A pleasant place to have a walk around plenty different sections to look at ,cafes are comfortable
What a bargain
Delighted with my purchase at Dobbies Morpeth. A table with two chairs for my garden for only £30. Absolute bargain.
An excellent centre
As usual, all your staff were friendly and helpful. We enjoyed eating in the small cafe which was impeccably clean, with tables being cleared and cleaned by the staff promptly. Everything I have bought at your garden centre has been excellent and its quality reliable.
From start to finish all staff plus…
From start to finish all staff plus delivery very helpful
The staff are very helpful
The staff are very helpful. The cafe cutlery trays could do with a clean . Overall a friendly atmosphere.
Breakfast visit
Love coming here went up for breakfast on Tues 2nd of August ,I'm not good at walking so we use the front cafe ,staff are great so was our coffee and sarnies ,,defo worth a visit ,
poor service
my phone call to your branch stating goods needed to be exchanged resulted in my being given a false name and your customer service staff when returning to the store claiming I must be mistaken.
Assurance the replacement item would be put aside for exchange proved false and no apologise were given for our inconvenience in having to return to exchange the faulty goods.
The only reason a score of 2 is that I managed to find a replacement from your stock.

Reply from Dobbies Garden Centres - Morpeth
Nothing a problem
Always enjoy walking around and looking around Dobbies....... this time we had a question about our Club Card, and the lady we asked took us straight to a till and sorted everything out for us, nothing was a problem
Good experience Staff were friendly and helpful without…
Staff were friendly and helpful without being intrusive
Happy customer
Always enjoy our visits and lunch in coffee shop. Well spaced out and kept very clean. Wonderful selection of plants and seeds
Lovely visit to Morpeth
Had a really nice couple of hours here. From the staff in the garden centre that were really helpful to the coffee house to the lady at the till the staff could not have been nicer.
The restaurant.
When in the garden centre I usually pop into the restaurant for a cuppa normally about 3pm. Although there's always somewhere to sit quite a lot of the tables haven't been cleared from previous customers. This has happened on a few occasions now. The counter service is quick with pleasant staff.
I returned a T-shirt
I returned a T-shirt. Friendly staff and transition was swift and efficient
We popped into Highly Gate Dobbies for…
We popped into Highly Gate Dobbies for a little shopping at Sainsbury’s (concession) and ended up with plants, soil food, a pair of ladies shoes, a pair of men’s shorts and a pizza and garlic bread to cook later after having coffee and a bun in their cafe
Good point - a nice garden centre - plenty variety. Bad point - quite expensive.
Good point - A nice garden centre, plenty of variety.
Bad point - quite expensive
Extremely helpful and friendly staff
Extremely helpful and friendly staff, The Garden centre area and restaurants are always clean and tidy
Restaurant supervision.
Saturday morning 23.7.22. No supervisor overseeing main restaurant floor area. Tables not being cleared on cleaned. Dogs being fed and accompanying customers at tables in main restaurant area not just in dog friendly allocated section. Disappointing, far below normal standards. Food satisfactory.

Reply from Dobbies Garden Centres - Morpeth
A pleasant experience always enjoyable…
A pleasant experience always enjoyable it makes a difference having Sainsburys foodhall within Dobbies.Will definitely be calling again.Will be ordering online as well.
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