Dobbies Garden Centres - Perth Reviews 297

TrustScore 3 out of 5

2.8

Huntingtower Park, Crieff Road, PH1 3JJ Perth, GB


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Rated 2 out of 5 stars

Was at Dobbies world Perth for breakfast on 16th October, approximately 9.30am. We were a family of 10 spending £75/80 and though plenty food it was found to be luke warm. I did mention to server when... See more

Company replied

Rated 5 out of 5 stars

Good experience .Restaurant much better staffed .Everyone very friendly and helpful .Also decided at home I wanted 4 garden chairs and could not get them on line without buying a table , so sent messa... See more

Rated 1 out of 5 stars

Went to the centre in Perth, the cafe is in a disgusting state tables and floor strewn with detritus. Cutlery? Good luck the prices are insane the cakes are now bought in and £4 a slice of cake? Sandw... See more

Company replied

Rated 1 out of 5 stars

On purchasing a pressure sprayer I discovered on reaching home the nozzle was missing. I returned this - a round journey of some 25 miles . I was given a refund but no compensation for the time and tr... See more


Company details

  1. Garden centre

Written by the company

Dobbies has been the home of gardening for over 150 years. You can trust us to provide quality products, expert advice and inspirational ideas for you outdoor space, whatever size it may be. But it's not all about the greenery. At your local Dobbies, you'll find all you need for your home and garden, plus delicious food and drinks in our restaurant. Visit www.dobbies.com to find out more.


Contact info

  • Huntingtower Park, Crieff Road, PH1 3JJ, Perth, United Kingdom

2.8

Average

TrustScore 3 out of 5

297 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

We enjoyed our visit to the garden…

We enjoyed our visit to the garden centre and coffee shop. All the food on offer looked very tempting and our convivial chat was unfortunately broken by two young boys screaming and running harum scarum around all the tables while the parents ignored them completely. We could obviously not interfere.I don't think staff can do anything about this either.
On the positive side all the plants looked really healthy!

23 February 2022
Rated 5 out of 5 stars

This was a very quick visit this time

This was a very quick visit this time, buying only one thing, to make up numbers after our last visit. We found it very quickly as we had bought it before and knew where it was. The store is laid out well and it is obvious which way to go from the floor markings. Staff are on hand to assist if necessary.

17 February 2022
Rated 1 out of 5 stars

Really disappointed by my trip to…

Really disappointed by my trip to Dobbies cafe today. Brought my elderly father and his partner who are both recovering from illness hoping for a nice outing. Served cold bacon on a roll and we were advised to go and heat it up in the microwave, only when i complained how unsatisfactory this is did we get offered fresh bacon. Service was poor with staff needing to improve their manners , a friendly smile goes a long way !

7 January 2022
Unprompted review
Dobbies Garden Centres - Perth logo

Reply from Dobbies Garden Centres - Perth

I'm really sorry to hear that your experience in our restaurant wasn't up to standard, I'm glad you were able to get it resolved while you were still in the store. I'll pass your comments over to the restaurant for them to review

Rated 5 out of 5 stars

I rated this 5 star because this store…

I rated this 5 star because this store has a wide range of good quality products (none of which I have ever had to complain about); the staff are friendly, helpful but above all knowledgeable; the cafe/restaurant is clean with a good variety of fare on offer; and, speaking from a purely personal point of view it is ideally located for us.
If I have a minor quibble it is that the car park could do with a bit of TLC.

13 December 2021

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