Made contact by telephone due to being a long way from Doble, sales staff were very helpful and then placed the Honda accessory order online. This arrived very quickly and well packaged. Took about 15... See more
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Review summary
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What people talk about most
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I chose Doble Motorcycles primarily because the service is reasonably priced, deivered quickly and they use a reliable courier. I have used another similar Honda parts supplier but their courier left... See more
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I was lucky to find my ideal machine at Doble because the service was top notch, just a modest deposit for a fairly long period, they even arranged delivery for a fair price to arrive immediately af... See more
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I have been a customer for many years and always get great service wether it be from sales, service or clothing. My most recent visit was to sort an issue I had with a recently purchased motorcycle th... See more
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Company details
- #1 of 2 best companies in Honda dealer
- #10 of 19 best companies in Motorbike dealer
- #16 of 40 best companies in Motorcycle Equipment Store
- #16 of 24 best companies in Motorbike parts shop
- #22 of 47 best companies in Motorcycle shop
- #1 of 9 best companies in Second-hand Motorcycle Dealer
Written by the company
Doble Motorcycles is a family owned business and three time winners of Motorcycle News Dealer Of The Year award. We are constantly striving to exceed our customer's expectations and offer nationwide delivery of all our new and used motorcycles plus clothing, accessories and an aftersales service that is unparalleled. Home of dobledirect.co.uk, your online shop for motorcycle clothing and accessories. 2024 and 2025 Auto Trader Highly Rated Dealer for our customer service. 2023 and 2024 Honda supersport dealer of the year.
Contact info
1 Dobles Close, CR5 2EZ, Coulsdon, United Kingdom
- 020 8668 8851
- sales@doble.co.uk
- www.doble.co.uk
4.8
Excellent
692 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Item as described
Item as described, and delivered on time, and it was well packed, excellent service
1 May 2026
Reply from Doble Motorcycles
Thanks for the five-star review and if you need anyting else then you know where to find us!
Nice and easy to deal with
Nice and easy to deal with, smooth sales process from start to finish with no unnecessary faffing around.
24 April 2026
Reply from Doble Motorcycles
Thanks very much! We look forward to helping you out again in the future.
Reply from Doble Motorcycles
Thanks Riaz 👍
Had a great expereance buying a CL500
Had a great expereance buying a CL500. Paul at Dobles gave me a significantly better PX price on my ADV350 than the Honda dealer who I bought it from new and had serviced. There was such a significant differance it would have been pointless going back to see if they could match the cost. Also Paul works at night. I got a PX price at 8.30pm spoke on the phone at 9pm and by 9.30pm I'd put a deposit down. Give them a try what have you got to lose. Brilliant service would recomend Doble all day long. Thank you to Paul and Rob who kept me up to date via phone and email on the progress of the purchase and phone on the days they said they would. Cheers. Neal
26 April 2026
Reply from Doble Motorcycles
Thanks for taking the time to leave us such great feedback Neal. It was a pleasure to help you out and if we can assist with anything else then just let us know.
The product I wanted
The product I wanted, at a great price, delivered very quickly, free postage and very well packed.
30 April 2026
Reply from Doble Motorcycles
Thanks and please let us know if you need anything else in the future.
Reply from Doble Motorcycles
Thanks very much for the great review.
Good company to deal with…
Good communication regarding state of my order and delivery status.
29 April 2026
Reply from Doble Motorcycles
Thanks very much and please let us know if we can help with anything else.
Very good service
Very good service. Replied to my question on ETA so no issue with communication. Would use again.
Updated from 4 to 5 stars as an error on my part.
28 April 2026
Reply from Doble Motorcycles
Thanks Paul and I appreciate you updating the score to five-stars. We look forward to assisting you again in the future.
Reply from Doble Motorcycles
Thanks Peter 👍
Arrived in perfect condition
Arrived in perfect condition, and quickly. Really happy & hope to use again soon. Happy to recommend.
30 April 2026
Unprompted review
Reply from Doble Motorcycles
Thanks for the great review and we look forward to helping you out again in the future.
Reputable firm you can trust
Well known company that you can trust that bits you buy will be off good quality and fitt your bike perfect
18 April 2026
Reply from Doble Motorcycles
Thanks very much and we look forward to assisting you again in the future.
Very helpful when I rang and explained…
Very helpful when I rang and explained what would happen to me very clearly delivered bike bang on time as stated
Considering this was 70 odd miles from me I was very impressed
17 April 2026
Reply from Doble Motorcycles
Thanks for the great feedback and congratulations on your new bike!
Correspondence and general dealings…
Correspondence and general dealings were very prompt, efficient and professional.
13 April 2026
Reply from Doble Motorcycles
Thanks very much!
Bought a Honda branded T shirt
Bought a Honda branded T shirt for my son.
Item was as described and of good quality.
Ordering through Doble’s was easy and delivered quickly.
24 April 2026
Reply from Doble Motorcycles
Thanks Peter and if you need anything else then just let us know.
Easy to order with fast delivery
Always easy to order and fast delivery. The item is well packaged and well priced for a genuine part. I would always recommend to fellow riders.
16 April 2026
Reply from Doble Motorcycles
Thanks for your kind words and feel free to get in touch if we can help with anything else.
Useless
Useless, my bike went in for a recall but came out completely fu#ked
Broke down on the way home, got recovered- back in the workshop realised there were bolts missing, lights been removed and put back the wrong way round, and cables cut.
Would never go back or recommend.
Further more the bike (running fine) went in for a recall but they charged me 2 hours for labour to undo the crash bar and apply WD 40.
So mad- totally fuming
May as well of let my blind nan do the job.
100% incapable
24 April 2026
Unprompted review
Reply from Doble Motorcycles
Thank you for your feedback. We take all reviews seriously, however it’s important to clarify the circumstances around this visit.
This was the first time we had seen your motorcycle, and it had not previously been maintained by us. On arrival, the bike was in poor overall condition and showed signs of previous damage, including crash bars that had been bent from an apparent drop.
At the time of booking and when the job card was signed on arrival, no running concerns were reported. The work requested related to outstanding manufacturer recalls, including switchgear and wheelie control, and you also advised that the engine management light was illuminated.
Once the motorcycle was on the bench, our technician identified a running issue. The bike had only been ridden into the workshop at this stage, and this concern was clearly documented and communicated via the Electronic Vehicle Health Check video sent to you.
In order to proceed with the wheelie control recall, it was necessary to address the engine management light. You had previously authorised one hour of diagnostic time for this purpose. During this process, it was found that the exhaust valve mechanism (including servo and cables) was seized, and the presence of an aftermarket exhaust may have also been affecting the fuelling of the bike. These components were freed off and the system reset. Following this work, the bike was test ridden and showed improvement, although as your review suggests, there may be an underlying issue requiring further investigation.
To clarify the charges: one hour of diagnostic time included freeing the seized exhaust valve components, carrying out system checks, and fault clearing, along with additional testing. A further 30 minutes was required to remove and refit the upper crash bars so the recall work could be completed, we did not remove the lower bars. Due to their condition, a second member of staff was required to assist with alignment during refitting, and all fixings were reinstalled. The fog lights were re-fitted the same way they were originally fitted, as confirmed by the workshop video on the day.
We would also like to be clear that we did not interfere with any tracker unit or its wiring at any point.
As a courtesy, we also cleaned, lubricated, and adjusted the drive chain, which was found to be dry and in poor condition.
Finally, we are disappointed to read this review, as this is the first time we have been made aware of these concerns. We were not contacted following collection, nor was the motorcycle returned to us for inspection after the reported breakdown. We would always welcome the opportunity to inspect and resolve any issues directly.
If you would like us to further investigate the issue with the motorcycle, please contact us directly.
Supported by the Doble team to buy my…
Supported by the Doble team to buy my first bike, to hesitate and not know what I want, then to find insurance at a price I could afford.
Special mention to Mike for staying on the phone for ages and supporting me through concerns.
No hard sell.
Delivery guy was great, in close contact, knew what was happening at each step as well as demonstrating the working of my bike and accessories at delivery.
13 April 2026
Reply from Doble Motorcycles
Thanks for the fantastic review Robyn and we hope you're enjoying your new bike.
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