Doctor Scooter Reviews 

The part was not as advertised. It wasn't a brand new part, it arrived chipped and dented.

Its a birthday present for a 6 year old girl....How can I know how to review it except that-as a gift its perfect in my opinion. Her birthday is not until next week so you are somewhat premature in pestering me for a review. So we will say no more except I am pleased to have gifted it to such a special girl

Parcel never got delivered

UK 🇬🇧 & Ireland 🇮🇪 here we come!
As part of our global expansion strategy, we have secured a distribution agreement with "Doctor Scooter" - a leading micro-mobility UK distributor.
A major milestone in becoming a global leader in a whole new segment.

This is on Facebook

Absolutely disgusting online service. I don't usually write reviews but felt compelled to due to their TERRIBLE service.

I ordered a Kaabo Wolf King GTR which was not in stock and had to be ordered. They, unlike many other outlets, required me to pay a £500 deposit which I paid. I then forgot my password to login to my account. I emailed them on 30th April letting them know because the password reset link simply did not work. They contacted me saying they will try to fix it. They didn't. I contacted them on the 18th May saying I still can't login to my account. Please can they help me. The chat showed that they had read my message but no one had the courtesy to contact me regarding this. Finally today, I wrote to them informing them that I was very unhappy considering they've taken £500 as a deposit, expect me to pay the outstanding £2,500 when the scooter's in stock, they didn't respond to me weeks ago and the problem hasn't been resolved. They finally reset my password literally within seconds from their end (which means they could have done that a month ago). I later asked them if they had the delivery of Kaabo scooters that they told me they were expecting at the end of May. They said there was a "further unexpected delay" and that it MAY be in stock in 2 months time.

The whole experience overall was terrible despite the good in store experience.

I'm cancelling my order and can wholeheartedly say I will never shop their again and would advise friends and family to avoid the place.

Fab service! I only needed a new charger for my husbands electric scooter but it was really easy to order and super quick delivery! Would definitely order from you again.
Many thanks

Since I’ve bought the scooter around 9 months ago I probably use it twice a week for a 2 mile ride and I have had roughly 8-9 punctures front and back tyres, the brakes worn away after about 2 months it arrived with a lot of missing screws also so has always been shakey when riding, and when I reported this to staff and the response was the scooter suppliers put the screws in so they can’t do anything about it. I payed 800 pounds for this scooter and has cost me about 200 to keep it running and it’s going to keep costing me so definitely don’t recommend this scooter and also feel like the staff could of been a bit more helpful with me too.

The order was done OK, then I get an email saying they don't have the part? Even though they still have it advertised on the net for sale? Not impressed!

Excellent customer service excellent delivery 5*

Absolutely awful, I had to wait a week for my scooter to turn up, then as the battery is broke/faulty I tried return it but they wouldn’t allow it as I’ve used it

I would like to express my sincere appreciation to Mark and Mihaela at Doctor Scooter for their outstanding support throughout my purchasing process. Their expertise and guidance were invaluable in helping me select the perfect electric scooter to meet my needs.

Mark and Mihaela went above and beyond, providing prompt and detailed responses to all my inquiries. Their dedication to customer satisfaction truly sets Doctor Scooter apart. It's evident that they are not just selling scooters but are genuinely invested in ensuring their customers have a positive and informed experience.

The scooter, as recommended by Mark and Mihaela, has proven to be an excellent choice. The attention to detail in the product, coupled with their excellent customer service, has made my overall experience with Doctor Scooter a truly enjoyable one.

I want to extend my gratitude to Mark and Mihaela for their exceptional service. Their professionalism and commitment to customer satisfaction have undoubtedly made me a loyal customer of Doctor Scooter. Thank you both for making this purchase a seamless and delightful experience!

Very easy to find and buy items line, good value, good seller

Super fast delivery service 👌

Great service from tom , at hollaway! Got my battery sortted in no time💯👌