Dogsy Reviews 

3,695
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the personalized items, stating that the products look wonderful and are always crafted with great care. People love the simple ordering process, noting that purchases arrive very quickly and make fantastic, unique gifts for animal lovers everywhere who adore their pets. Some reviewers were not happy with sizing issues, mentioning that certain clothing pieces or items were simply too small and did not fit their pets properly. A few people also experienced occasional product errors, noting that some received items were entirely incorrect or did not match their initial orders.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and personalization, with consumers frequently... See more

Quality

People report positive experiences with quality, expressing strong satisfaction with the brilliant materials... See more

Delivery service

Clients share satisfaction on delivery service, frequently highlighting quick arrival times and consistent... See more

Order

Reviewers express strong satisfaction regarding the order experience, frequently highlighting that the... See more

Service

Customers consistently note positive experiences with service, highlighting a professional team and a lovely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lovely items for sale. Personalised hot water bottle was stunning. Initial problem with delay in order. It was busy time of year being Christmastime and was looking like it would not arrive in time... See more

Rated 5 out of 5 stars

Excellent tea towel. Some how I had put the wrong postcode on address but this was quickly sorted thanks to Dogsy letting me know of my mistake so thank you to whoever in the team sorted that out. Now... See more

Rated 5 out of 5 stars

This is the third time I’ve bought a blanket from dogsy. The quality is brilliant, always delivered really quickly. There was an issue with delivery this time but this was due to the courier and the t... See more

Rated 5 out of 5 stars

Great quality item and easy to order. My brother loved his christmas present and the delivery process was quick and unproblematic. For the price, you can't get better quality. This is not the first ti... See more


Company details

  1. #259 of 374 best companies in Gift shop

Information provided by various external sources

Welcome to Dogsy the home of Unique Gifts for Stylish Dogs & Owners. Upload a photo of your dog and feature them on a range of amazing products today!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(3,695)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent tea towel

Excellent tea towel. Some how I had put the wrong postcode on address but this was quickly sorted thanks to Dogsy letting me know of my mistake so thank you to whoever in the team sorted that out. Now looking at what to buy next

27 October 2025
Unprompted review
Rated 5 out of 5 stars

Great present, great quality and great company

The personalised blanket was a success. Such a great gift idea for anyone who loves their pets and who wants to be able to snuggle with them forever more. Cannot recommend this company enough,
they are UK based and a small business so it’s great to support.

8 October 2025
Dogsy logo

Reply from Dogsy

Thanks so much Michelle, your review and kind words mean a lot!

Rated 5 out of 5 stars

All great

All great. Would have been great if I could have had more space rather than being restricted to two numbers, but understand squad numbers are never more than two.

26 September 2025
Dogsy logo

Reply from Dogsy

Sorry we didn't have more space available we are limited given the different sizing options but glad to hear you were happy none the less :)

Rated 4 out of 5 stars

Good pillow

Good pillow, but the picture was a little too big on the cover, whether it was my fault or not, im not sure, came in good time

2 October 2025
Rated 1 out of 5 stars

Not as advertised, rubbish

Really not what I was expecting. There pictures show a lovely portrait of your dogs head. I received a small oblong of the whole picture I had sent and was about 5cmx9cm. The stitching was also not brilliant. Really disappointed with the keyring I recieved and definitely not worth the money

5 September 2025
Rated 5 out of 5 stars

Top gift!

Really soft cushion and the photo looked great! My daughter was so pleased to take this cushion, with the photo of our cocker spaniel, to university!

16 September 2025
Rated 1 out of 5 stars

Would not use again

I made an order of 5 items for a special birthday present as the reviews were all pretty positive on the website, I will not be ordering again!
I ordered a pj set with grey shorts and was sent different shorts, I emailed and was told these were sent as the grey shorts were out of stock so they sent the tartan shorts instead (even though still showing as in stock on website).

Listing photos are misleading, for example the pj dog print is only on the front not the back as expected. The t-shirt I ordered placed my dog’s photo in completely the wrong place. Socks are made from cheap fabric.

I’ve been emailing as was told I would get a partial refund and sent a replacement t shirt but am not receiving any response now to my emails and it’s been a full week.
Not impressed at all and suspect that bad reviews aren’t shown on their website. Would not recommend.

3 September 2025
Rated 3 out of 5 stars

Mixed feelings this time

Have bought a t shirt before and been really impressed which is why I placed another order for a gift. Unfortunately I’m not so pleased with the cushion and socks. The design does not look the same as it did in the preview - in the preview the image was central and proportionate to the cushion with space around the photo at the edges but when the cushion arrived the image was too big and went right to the edges, looking disproportionate and not as good as I had expected. The socks look good and seem good quality but I ordered a child’s size large (7-10) years but they are very small and more suited to age 4-8 years - hopefully they will stretch!

22 August 2025

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