Dollar General Reviews 

It's Saturday and it's 5 & 10 dollar off day with the coupon depending how much you spend, so Saturdays are crazy busy. With that being said I expect the line at the register, what I don't expect is the fact the help takes turns leaving the register to go outside and smoke. So when this happens they go from 2 registers down to one, meaning if you need a gallon of milk or a 12 pack of beer you might get stuck behind some 80 year old lady doing a weeks worth of shopping to get her 5 and 10 dollars off. Which is no where near as bad as when she tries to pay with a credit or debit card and has no idea at all what she is doing, and pray she didn't forget something or thought the price of something they rang up was wrong. This is wrong the whole run out smoke come back in, then again another runs out smokes and runs back in, what ever happened to customer service???? Am sorry but there are 10 people on line your first concern shouldn't be if you got enough time to go out and smoke!!!!

The Dollar General store at the HEFLIN Alabama address 8269 us 431 store manager and employee always put back New Hot wheels diecast cars for their family members and friends and family friends and it's not fair for the regular customer on top of that at the same store the manager is always rude and always talks bad and makes fun of customers especially the older female employee

I went to store # 17183 and had a great experience. The stock man saw I was lifting a heavy item and offered to assist me. After I paid both the cashier and the stock man helped me. Thanks for having great employees.

The store manager was very rude, not only to her employees but to customers as well. She acted like the customers were an inconvenience when asked for assistance with items on the upper shelves that weren’t easily reached. Her response was, you are just going to have to wait, I am busy and I am expected to do everything in store because I have lazy staff members. I felt awful for the two employees who were working with her not only that day but every time that I have been in that store. It is no surprise that I never see the same person twice, not as long as she is their boss. I will drive 20 minutes to the one farther away if I can just so I don’t have to deal with her. Her name is Marty and she works at store #7977.

Chaotic aisles, overpricing throughout . I have visited Dollar Tree, Family Dollar and General. In the last two weeks. Massively inflated prices and a waste of my time.

i would give zero stars if could,i have been shopping at dollar general for the past few years and have purchased beer there at least 1 time a week.yesteray went to pick up a few things and when i got to the cashier he carded me for a 4 pack of beer. I AM 66 YEARS OLD AND HAVE BEEN PURCHASING BEER FOR A FEW YEARS HERE AND THEY HAVE NEVER CARDED ME THERE BEFORE. I UNDERSTAN UNDER AGE KIDS TRYING TO BUY ALCHOHOL ,BUT REFUSING TO SELL ME BEER W/O ID IS ABSOLUTLY REDICULOUS,AND HE WAS RUDE ABOUT . THAT WILL BE MY LAST DOLLAR SPENT AT DOLLAR GENERAL. YOU LOST A GOOD CUSTOMER

Why do I have to have a password,half of the time I can’t get into my account. Your Chapka doesn’t help . I’ll just shop somewhere else. Your make it difficult for us old people well go somewhere else to shop

I went to get Folgers coffee, that was on sale. The merchandise on the shelf had 3 inches of dust on it. How gross!

I'm referring to store # 12133. I believe the store manager is named Stephanie. I have been in this store several times and not satisfied, one visit to the store looking an item and the person I asked went to her and she told the person she don't know. As a manager she should know her store. Another visit all the shopping carts with seats and backs were in the back room with I guess stock in them we were forced to use carts with the backs wide open. This visit there was a product on sale in the freezer but reaching in for the product they were smashed and damaged. I feel I pay a dear price for food these days and should not have to pay for damaged goods. So my advise avoid store #12133 on 441 in Ellisville.

Don’t shop at dollar general in mt Dora fl dollar general send you this digital coupon then try don’t honor them. The coupon said spend 30 get ten back and I did then I didn’t get the coupon.

Management and staff are very rude. Lazy and don't assist in anything. Always a dirty store and with expired food on shelves. Called corporate and they rewarded this employe for being rude and obnoxious. This has to be known by most customers as they are no different from one customer to the next . They hire undesirables and they are the worst I have experienced. This is not going in unnoticed as I and others know this establishment is , undesirable. . Galena Blvd. Aurora IL . Tameca is a Dog and rude.

Dollar General app keeps cutting out.Tell me to log in multiple times cutting out coming back, cutting out coming back.And when I call nobody answers the phone and if this is how your company is going to be going, then you should not be in business anymore.I'm going to be making a report to the Better Business Bureau.If this keeps continuing, it's been happening for 3 years.Fix it or face the federal penalties

I am in agreement with many reviews. I have gone to multiple Dollar General Market in Lexington and Prosperity, SC locations. The staff need training in customer service. One cashier told me their express lanes could not be used because they had too much staff, but I almost always have to find the staff. Many times, I have had to resort to yelling out “is anyone here” to find someone after I walked each aisle to try to locate someone. Twice, someone would yell back at me from the office, never coming out of that office. Then, someone all of a sudden appears from the back. Dollar General Market has a good concept, and the potential for business is available at all locations I visit, but if it takes considerable time to find someone to find/buy an item, why have the business? A neighbor of mine told me they never found anyone and finally threw down their $5 bill on the cashier’s counter and walked out with the item and did not plan to return. I heard that there is a problem with theft. If that is true, I can see why. No one is watching the stores. You need managers that manage their people and the store and don’t sit in the office all day. You also need 2-3 people out in the store to assist customers and watch the store. Keep your express lanes open.

Every single time I go in there they’re out of something more than they were the time I went in there before. Since the grocery store has left town, I am absolutely sick of the Dollar General and what they do not have to offer. There’s never anything in stock and did I mention that there is never anything in stock.?? Do better!

The local manager of Dollar general is not only rude but he is very disrespectful to people with disabilities. Yes my husband had drinking problem 2 years ago. But he is fully recovered and has not touched a drop since. I am disabled and need help because of my legs. They tend to get weak and I could fall . Please let him back in the store

I made the mistake of ordering delivery through Dollar General today. Do yourself a favor and avoid it at all costs. The delivery driver didn’t know where he was going, also he told me that something was not available so it wasn’t delivered. So I went to the store to see my unavailable item sitting at the counter. And when I tried to talk to the Dollar General employee about it she didn’t want to know a damn thing. She blamed DoorDash. I had no idea when I placed the delivery that it was coming through DoorDash. The DoorDash driver did not follow directions. I had to drive around my building and I found him outside wandering around after being given detailed directions. Now Dollar General is telling me that I didn’t actually pay for the item that wasn’t delivered but my bank account says differently. It’s the worst delivery experience I’ve ever had. Just don’t do it.

If I could give them a lower rating, I would. Overpriced compared to other retail stores very misleading, rude employees, and they advertise 50% off then they don’t give you the 50% off, then they won’t make it right. Then you complained that the corporate office and never get a call back. That’s how much they care about their customers. Dollar General is a dollar short and a day late. Terrible place.

Worst store ever. Rude staff. Approached Anna, for items advertised in store, was told items on website wont match what's in the store.
Asked about a price and was told to scan it myself on my phone. Not sure how to even do that. Are they going to pay my data rates, if they expect customers to use their phone for something we have no idea how to do it?
The salesperson seemed very inconvenienced when asked to help me. I almost just walked out. It seems stocking shelves comes above helping customers. Yet, they advertise family, friendly first.
Spent 47 dollars but I wont be back.
Not worth my time or money here.
She was more into stocking shelves than helping. She might has well not opened her door today. No wonder nobody else was here.
Not a way to treat the elderly or anyone for that matter. Shame on Dollar General.

one staff behavior i'm not be go back to store