Excellent company to deal with ! Fantastic range of products , competitive prices , super delivery times ( ordered day before and products came day after at no extra postage cost), if anything is ami... See more
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Dolphin Fitness is the UK's premier online store for nutritional supplements and home fitness equipment, providing a broad selection of quality products at competitive prices with prompt delivery.
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30 Dolphin Road, BN43 6PB, Shoreham-by-Sea, Brighton
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Reply from Dolphin Fitness
Ive ordered from Dolphin fitness several times.An excellent service from them always

Reply from Dolphin Fitness
⭐☆☆☆☆
Very disappointed with both the quality of the products and the customer service.
I received an entire box of 12 protein flapjacks that were already past their best-before date. They had been purchased as part of a 40th birthday gift hamper, so I had to buy replacement items at my own expense.
I contacted Dolphin Fitness immediately and provided clear photographs showing the dates on the products. Despite this, I spent nearly two weeks exchanging emails and was repeatedly asked for more photographs instead of receiving a straightforward resolution.
Mistakes can happen, but customers should be able to trust that products are supplied within their best-before dates and that any issues are resolved promptly. Unfortunately, that wasn’t my experience.
Excellent service great product would recommend dolphin fitness for other products

Reply from Dolphin Fitness

Reply from Dolphin Fitness
Had a few orders from Dolphin and all when smooth. No fuss shipping to NI as some compagnies do.
100%

Reply from Dolphin Fitness

Reply from Dolphin Fitness
Dolphin have many items I use at really competitive prices. Their delivery is fast and really well packaged.

Reply from Dolphin Fitness
I have been using Dolphin Fitness for years as their prices are great and deliveries all arrive well packaged and on time.

Reply from Dolphin Fitness
Have always had good experiences with Dolphin fitness from ordering through to well packed & completed delivery. We chose the free delivery service for which you now have to be a little more patient .

Reply from Dolphin Fitness
Excellent customer service and in all the years I have been using DF I cannot recall a late delivery.

Reply from Dolphin Fitness
Excellent yet again
Great well planned customer service with every delivery option considered
5 star email communication from ordering to delivery
Competitive pricing
Low minimal price for economy delivery
Wonderful range of products including ability to purchase discounted ones with short best before date
I really cannot find fault with this company and have yet to find one that surpasses them in any way

Reply from Dolphin Fitness
Fantastic 5⭐️service. I highly recommend this seller : excellent products & prices, bulk orders available at very competitive prices seller responds very quickly and orders are sent in fully recyclable packaging, hallelujah!
They don’t just sell supplements but a wide range of wholesome food products & great range of herbal teas, well worth taking a look.
Very happy to recommend

Reply from Dolphin Fitness

Reply from Dolphin Fitness
Jokers always messing about with delivery
I am a regular customer of Dolphin Fitness for their excellent range of products, reasonable prices and special offers. Delivery is usually trouble-free, but this time there was a delay due to a bottle being broken in transit. However, this was dealt with by one of their representatives (a real human being!) with efficiency and courtesy, and a next-day delivery was arranged.

Reply from Dolphin Fitness
Great selection/variety of products across all ranges, great prices and deliver on time

Reply from Dolphin Fitness
First time using Dolphin Fitness but great value and prompt delivery! I would definitely use again!

Reply from Dolphin Fitness
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