Domino's Pizza Danmark Reviews 

4,286
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

The service here at Dominos in Roskilde is amazing. The stuff is always smiling, caring and just amazing. The girl who works here has amazing personality and energy! We love it here because of her! A... See more

Rated 1 out of 5 stars

Yesterday I ordered and I wasn’t informed about the delivery time and your website kept saying that the ordered was being made. So I called after 50 minutes had passed. An employee told me that I ha... See more

Company replied

Rated 1 out of 5 stars

I ordered pizza cheesy crust at 13.33 and to be picked at 18.00 but I called them and said I will pick up at 19.00. When I reached there my order wasn't ready and told me me I can't have chessy crust... See more

Company replied

Rated 2 out of 5 stars

I ordered pizza Tuesday. We were very excited it was a date night. We've had pizza from dominos before which was good but we had to wait for over an hour. This time we ended up calling In after 2 hour... See more

Company replied

2.6

Poor

TrustScore 2.5 out of 5

4k reviews

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2.6

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(4,286)

37 reviews in the last 12 months

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Rated 1 out of 5 stars

Found metal in the pizza

Why the hell is there metal in the pizza? Looks like small metal strings that came from the plates you use to bake your pizzas on.

22 November 2020
Unprompted review
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi John,

I am so sorry for your experience - it is of course far from good enough, and also far from the service we are trying to provide.

Can you send a short email to me at social@dominos.dk?

Thanks in advance.
Regards Peter

Rated 1 out of 5 stars

Made an order via their own website

Made an order via their own website. Put in my address, their interface said they deliver to my address between 10-19 hours, I paid and was promptly called and was told they do not deliver to the address i entered into their own website.. It was really a long hard think if I wanted to order at dominoes after all their hygienic problems. Luckily they have made it easy for me. They DO NOT WANT customers. Probably my luck.

4 October 2020
Unprompted review
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Lars,

Thanks for your review here.

We are sorry for your experience, we have unfortunately had some technical challenges with our ordering system.

Of course, this is not your problem, and therefore I would also really like to see what I can do to give you a good experience with Domino's again, and of course take your feedback further on.

Can you write a short email to me at social@dominos.dk?

Thanks in advance.
Regards Peter

Rated 1 out of 5 stars

Where did you put the cheese!

Where is the cheese? Always saving on the cheese.

12 May 2020
Unprompted review
Domino's Pizza Danmark logo

Reply from Domino's Pizza Danmark

Hi Ray,

I'm sorry you feel that.

May I ask in what restaurant you ordered and when?

Thanks in advance!

Rated 5 out of 5 stars

Best Domino’s we’ve had in Denmark

We tried out Domino’s for the first time since they re-opened on Amager Landevej and honestly the best Domino’s pizza I’ve had in Denmark, everything I expected from. Domino’s pizza, haven eaten there a lot in the UK. Will definitely be ordering from there again but PLEASE get cheese stuffed crust!

8 March 2020
Unprompted review
Rated 1 out of 5 stars

Don't bother ordering pizzas if you…

Don't bother ordering pizzas if you live more than 1 km from their store, they simply refuse to deliver if you live that far from their store. Anything about a 20 min drive is a no go. It's funny cause I had pizzas delivered to me a few days earlier from dominos no problem, and I even got it 25 mins after ordering it.
Guess I'll have to find somewhere else to eat from now on.

13 February 2020
Unprompted review
Rated 1 out of 5 stars

If I could give a lower score I would.

Made an order which came to almost £40 so 320kr. They called us after to say they didn't have the right toppings so we altered the order slightly. We was then called again minutes later to be told we was out of delivery range so they couldn't do our order. We was understanding and fine with this although it was inconvenient. THEN we realised we had still been charged and no refund was done. We called 7 times in total to try and get this resolved, each time they promised they would sort it and even said they would call back to ensure they had. They never did resolve this, I had to call my bank and dispute what they had done because clearly they had no intention of doing this. Honestly save yourself the trouble and don't get from dominos.

27 January 2020
Unprompted review
Rated 5 out of 5 stars

good deal.

I went to their website to take advantage of the above deal. I ordered a specialty pizza. When I got to check out, there was no discount. The price was $15 and some change. This was no $30 pie. So, took my business to Pizza Hut though they didn't have that particular pizza, I got a good deal.

6 December 2019
Unprompted review
Rated 2 out of 5 stars

Poor website for collection orders

I’ve ordered many times from Dominoes, though I do think they’re over priced. You can get a pizza in a restaurant much cheaper. The ordering process for delivery is ok. The website is awful if you want to collect. There is no “my orders” button so if you go back the order has disappeared. This was a problem for us as I had navigated to another page and the order number also disappeared! Tried ringing which was hopeless. Service leaves a lot to be desired.

29 November 2019
Unprompted review
Rated 2 out of 5 stars

Dominos on hills road.

Dominos on hills road are very rude. They spat on my order,I found boogers and a finger or toe nail and they are extremely rude. I was talking to one of the workers and they were shouting at me. I don't recommend buying their dirty pizzas.

16 November 2019
Unprompted review
Rated 1 out of 5 stars

Very bad advertising

Very bad advertising. And a very rude man giving instructions to the telephone operator.
I’d advise you query all deals advertised. As they tried many excuses to not fulfill an deal advertised. I will not use dominos again. Nor will I recommend them.

1 November 2019
Unprompted review
Rated 1 out of 5 stars

Awful

Awful. I am celiac and they made me pay to download the app and pay £15 for a SMALL pizza. It was tiny. Awful for gluten free. Would not recommend,

13 October 2019
Unprompted review
Rated 1 out of 5 stars

The hurdles of getting a delivery today

So lets start off with ordering... I placed my order and the mobile phone version on the internet tried to get me to do a faster visa payment - which wouldn't accept my card in the end so i had to go back and do it all again the normal route afterwards.
Once this was done I looked at the little bot screen and saw it go through the motions no problem - i got a confirmation e-mail that it had been sent out for delivery. In which my order wasn't what I ordered. The main reason I ordered domino's tonight was because I was thirsty and really wanted coca cola (original) and only had my mum's zero in the house - which I don't like! So i thought i'd get delivery with some dough balls as well...
The delivery which is less than 15 minutes away from the shop takes over half an hour at which point i decide to call in. Only to get told that the driver had another delivery before mine - no problem until, 'he'll be with you in the next 18 minutes'. mind in all this time i might just as well have gone to tesco bought a bottle of coke and some dough balls and baked them myself!
The real shame though is that when they were eventually delivered i had coca cola ZERO which i definitely didn't order and my dough balls were lukewarm at best and didn't taste that nice either - what a complete and utter waste of time and money this was.

Domino's has always been my favourite pizza place and it still makes the best pizzas but i'm sorely disappointed with the overall experience i received tonight and it makes me question whether i would do so again in the future or if it's not best to go to the store straight away...

28 August 2019
Unprompted review
Rated 1 out of 5 stars

Abusive to disabled customers

I complained to driver that it was the 20th time they was late delivering, driver replied “well don’t fu*king order from us again then”. I complained to the manager and he was being abusive and hanging up the phone on me. You complain to the head office and they ban any further deliveries to your home. Charming way to treat disabled people

10 August 2019
Unprompted review
Rated 1 out of 5 stars

Domino pizza is the worst pizza on this…

Domino pizza is the worst pizza on this planet. They saturate the pizza with tomatoes ketchup and BBQ sauce which makes it to taste revolting. I will never buy it again neither will I recommend it to anyone. My Domino branch is Tottenham in North London. Not even my grand children could eat it. It was a waste of money. Grace

27 July 2019
Unprompted review
Rated 1 out of 5 stars

False advertising and very rude staff

False advertisement buy a medium pizza get one free. It never happened all I got was excuses. And I double checked the offer. It was the first time I had a Domino's Pizzas. After explaining to the staff that it was my first time I obviously ordered too slow and the staff was rude.. It was an effort to answer any questions. Even though the shop was empty. The pizza I enjoyed but the staff made me feel silly. It's unlikely that I will go back to the Helston shop again.

17 July 2019
Unprompted review
Rated 1 out of 5 stars

Bad start

I did not get live streaming of the pizza inside the oven. Why are they telling me the degrees on the site if i can’t see the details

26 June 2019
Unprompted review

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