it would be great if the straps (to hold) could be somehow extendable, so it will be easier for people to use the same massager for shoulder and neck easily. The buttons that are fixed on the strap t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Massage device was recommended to me by a colleague and I am more than satisfied I listened to her. It works as is declared, it's easy to maintain and recharge (although it takes a bit of time f... See more
Company replied
We purchased the Donneberg vibrating plate, I am a boxing trainer myself and have massage experience! And I'm busy with movement and stability! The vibrating plate can be used perfectly for massage!... See more
Company replied
This device has truly been a lifesaver for us. We’ve had it for over five years and it still works perfectly. It has helped keep our nervous system calm and even our kids use it regularly. German... See more
Company replied
Company details
Written by the company
Ein Familienunternehmen, das die Kontrolle über den gesamten Prozess behält und herausragende Produkte schafft. Was im Jahr 2007 als kleines Familienbetrieb in Bayern seinen Anfang nahm, hat sich schnell zu einem weltweit bekannten Namen in der Wellness- und Fitnessbranche entwickelt. Donnerberg behält von der Anfangsidee über die Fertigung bis hin zum Vertrieb eines Produkts alle Fäden fest in der Hand. Das Unternehmen legt großen Wert darauf, den gesamten Prozess zu überwachen und sicherzustellen, dass jedes Produkt den hohen Qualitätsstandards entspricht.
Contact info
Von-Werthern-Str. 4a, 96487, Dörfles-Esbach, Germany
- +49 89 215 400 980
- de.info@donnerberg.net
- www.donnerberg.net
4.8
Excellent
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Donnerberg
Dear Ms. Davison,
We're pleased that everything went great!
Greetings,
Donnerberg team
delivered on time and kept up to…
delivered on time and kept up to date of progress of order and the product is a success
4 January 2024
Reply from Donnerberg
Dear Mr Gavin,
Thank you very much for your review!
Best regards,
Donnerberg team
good quality
i got ours 2 years ago, i'm very satisfied with it, bought another one to give my sister-in-law as a present for Christmas :)
10 December 2023
Reply from Donnerberg
Thank you! We are glad that you are satisfied :)
Greetings,
Donnerberg Team
Massaggiatore cervicale Premium
Valuable discount code, fast delivery, good manufacturing
7 December 2023
Reply from Donnerberg
Thank you for your honest review!
Greetings,
Donnerberg team
Helpfull system for neckpain..
Helpfull system for neckpain... heat not so strong
Satisfied
9 November 2023
Reply from Donnerberg
Thanks for your review!
In order to ensure the best possible safety (burn injuries, protection against overheating, etc.), the massager was programmed in this way. That's why the warmth can only be felt very slightly and only sets in after a certain amount of time. But the heat works without actively perceiving it.
If you have additional questions, our customer service is available to help you.
Regards,
Donnerberg Team
Immediate relief after first use
Device is great, my neck and back relieved after first use. Was delivered to Poland on 3rd working day after order. The quality is superb.
12 November 2023
Reply from Donnerberg
Thanks for the reply, we are glad to hear it!
Very good service
Shipping speed, massager premium package and materials, wireless mode, supplied accessories, precision of the massage, make it a unique experience
7 November 2023
Reply from Donnerberg
Thank You very much for the detailed review, it means a lot!
Easy transaction and the neck massager…
Easy transaction and the neck massager belt is incredible! Good quality and amazing massage!
23 October 2023
Reply from Donnerberg
We're happy to hear that!
customer care super efficente e che…
customer care super efficente e che risponde e risolve in tempi brevissimi! Questo fa' la differenza! raccomandatissimi!
16 October 2023
Unprompted review
Reply from Donnerberg
Grazie per il suo commento positivo. Il supporto e l'opinione dei nostri clienti significano molto per noi: cerchiamo di risolvere ogni problema e dubbio nel più breve tempo possibile.Restiamo a disposizione per ogni dubbio o domanda.
Cordiali saluti,
Donnerberg team
very good quality
very good quality
the service hotline is super
the delivery time was one day after I ordered the device
28 June 2023
Reply from Donnerberg
Thanks for the kind words!
superb quality of materiality - love it!
great product, superb quality of materiality - love it!
4 June 2023
Reply from Donnerberg
Thanks for your nice words!
They inform well and in time.
28 February 2023
Reply from Donnerberg
We are happy to hear your feedback. Thank you for sharing it with us and the community.
Reply from Donnerberg
Thank you so much for the positive rating. We are happy to hear that our product meets your expectations.
The best Quality I have ever met
30 January 2023
Reply from Donnerberg
Thank you for your positive feedback. It encourages us to continue improving and providing the best possible products to our customers.
Reply from Donnerberg
Thank you for your positive feedback. We really appreciate it as it helps us continue to deliver great service.
An excellent device
This device is excellent. Over the years I've had many massages and I would say this almost eliminates the need. I tried a cheaper version some months ago but this is far superior.
6 August 2021
Unprompted review
Excellent massager
I have stiff neck and back pain,so was looking for a suitable massager for a long time. When I found neck and shoulder massager from Donnerberg brand I decided to buy it strait away as the description sounded just right! It arrived quickly in a well packed box,looked very slick and it was easy to start using it.It has 3 speeds,vibration and slightly warms up.The power of kneading is quite strong (just what I needed) if you hold the straps tight,but you can make it weaker by easing the pressure of holding.Since then I showed it to my collegues and two of them bought it.The massager is a bit pricey,but it is asolutely worth it.I greatly recommend it to everybody,who wants to buy a good quality massager.
13 November 2020
Unprompted review
Excellent massager
Excellent massager, fast delivery and great customer service.
28 November 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.