Dollar Loan Center Reviews 

8,054
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 84 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, friendly, and exceptionally helpful, often going out of their way to assist. Many people highlight the great customer service, noting that representatives are knowledgeable and patient, explaining processes clearly. The overall service and user experience are frequently described as fast and easy for many. However, some customers encountered issues with the loan process, experiencing unexpected denials after initial positive interactions and finding documentation requirements to be inconvenient or excessive, sometimes needing in-person verification.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising employees for being helpful, friendly, and... See more

Service

Clients share positive opinions on service, frequently highlighting the professionalism and helpfulness of... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers praising the helpfulness and... See more

Payment

Users describe ambiguous interactions with payment, with some finding it a good place for a loan if paid off... See more

User experience

Reviewers mention positive feedback about the user experience, often describing it as great, fast, and easy,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Every time I need a loan I will use dallor loan cause the people are very professional and customer friendly they don't get pushy and seem to go out of their way to help you so thank you for the good... See more

Company replied

Rated 5 out of 5 stars

I've used Dollar Loan more than once. Both Ronie and Jessica (Carson City, NV) are both wonderful to work with. Always very friendly and very patient since I am sooo slow using a cell phone. I high... See more

Company replied

Rated 5 out of 5 stars

Kersten is the best she explained everything down to the signature. She made me feel comfortable with working with her and the loaning company. I highly recommend dontbebroke for same day loans. Thank... See more

Company replied


Company details

  1. Financial Institution
  2. Loan agency

Written by the company

Dollar Loan Center offers Signature Loans up to $5,000 in minutes. Call us today at 866-550-4352 for info.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

8k reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(8,054)

78 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jocelyn and Angie were very helpful and…

Jocelyn and Angie were very helpful and knowledgeable. You have some awesome customer service reps

12 May 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Customer service is our top priority, Anthony! We are glad to hear your experience was above and beyond your expectations! Thank you for trusting Dollar Loan Center for your short-term loan needs.

Rated 5 out of 5 stars

Needed help with vet bill

Jonah was awesome he helped me get my loan fast and easy

6 May 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you, Clay, for sharing your experience with Jonah! We are glad to hear you had a great experience with them at Dollar Loan Center!

Rated 5 out of 5 stars

I walk in and everyone is kind and…

I walk in and everyone is kind and upbeat . Making a loan is easy and quick .

5 May 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Alexander we're glad your service was fast and efficient! We truly strive to provide fast loans with instant funding. Thank you for the fantastic review!

Rated 5 out of 5 stars

This is one of the best places to…

This is one of the best places to borrow money recommend 10 outa 10 everytime Sarah was so nice and helpful 10 mins in and out thanks guys....

2 May 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Roger we're glad your service was fast and efficient! We truly strive to provide fast loans with instant funding. Thank you for the fantastic review!

Rated 5 out of 5 stars

Very nice and helpful I would recommend…

Very nice and helpful I would recommend to my friends and family and I will come back if I ever need a loan in the future

2 May 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are thrilled to have you as a returning customer, Joshua! Remember, Dollar Loan Center is here for you anytime you need additional funding.

Rated 5 out of 5 stars

Amber & Victoria were very helpful

Amber & Victoria were very helpful, friendly & welcomed me when I first walked in. The process of getting a loan was quick & easy! I highly recommend Dollar Loan Center above any other loan place.

26 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you Lauren for sharing your experience with Amber and Victoria! We are glad to hear you had a great experience with them at Dollar Loan Center!

Rated 5 out of 5 stars

Ashley was amazing

Ashley was amazing. Very comfortable to talk to and could answer all my questions while multi-tasking with several phone calls and walk ins.

22 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Joline we appreciate your recognition of Ashley's customer service! Thank you for sharing your experience and choosing Dollar Loan Center as your short-term loan provider!

Rated 5 out of 5 stars

I received a phone call today from…

I received a phone call today from Cissy, she surprised me that on behalf of Dollar Loan matched me with assistance in matching my last payments of $200 each and I asked why would you do this for me! Cissy and Daisy stated that it’s caused by being a most valued customer and prior to this situation happened I’m always on time with making payments on time so Dollar loan made a decision to remove the behind interest! 💯 I wanted to just hug them both over the phone and have tears in my eyes as this is a blessing I didn’t expect. It allowed me to realize that there are really good heart felt employees that work for you so Thank you so much for easing the stress off of me. I would like to make sure that Cissy and Daisy are recognized for assisting in what they did for me today as I’m a customer of yours and had been layed off back in December 2024. I finally started a new job last month in March and caused me to get behind. Before this I always made my payments on time so want everyone to know Thank you 🙏 🥰

21 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Customer service is our top priority, Marie! We are glad to hear your experience was above and beyond your expectations! Thank you for trusting Dollar Loan Center for your short-term loan needs.

Rated 5 out of 5 stars

Kersten was very nica and fast I will…

Kersten was very nica and fast I will be coming back

15 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you, James, for sharing your experience with Kersten! We are glad to hear you had a great experience with them at Dollar Loan Center!

Rated 5 out of 5 stars

Amazing people to work with and made…

Amazing people to work with and made loan quick and easy, fiance bullied me thur the season though.

11 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Armando we're glad your service was fast and efficient! We truly strive to provide fast loans with instant funding. Thank you for the fantastic review!

Rated 5 out of 5 stars

Ashley was great !

Ashley was great !! Very professional!!
Had a good laugh ! See you soon

11 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We are so glad to hear your experience with Ashley was above your expectations! Thank you for sharing, Alizah!

Rated 5 out of 5 stars

Talk to kersten

I came in to finish my application since nobody over the phone could help but kersten helped me big time I really appreciate what she did for me I will definitely be coming back here for future business.

10 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you for sharing your experience with Kersten! We are glad to to hear you had a great experience with them at Dollar Loan Center!

Rated 5 out of 5 stars

Briana at Las Vegas blvd n is very nice…

Briana at Las Vegas blvd n is very nice and helpful she is fast and precise

9 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Michael we're glad your service was fast and efficient! We truly strive to provide fast loans with instant funding. Thank you for the fantastic review!

Rated 5 out of 5 stars

Great Customer Service

Great Service. Really easy process to get loan

9 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Austin we're glad your service was fast and efficient! We truly strive to provide fast loans with instant funding. Thank you for the fantastic review!

Rated 5 out of 5 stars

Need money and Rebecca was so nice…

Need money and Rebecca was so nice enough to help me out!

1 April 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We appreciate your recognition of Rebecca's customer service! Thank you for sharing your experience and choosing Dollar Loan Center as your short-term loan provider!

Rated 1 out of 5 stars

The radio commercial is complete BS!

I've heard the commercial a million times...they make it sound so simple. Don't bother of you are self-employed or work on commission. They require every document and tax return and first born and...then they won't work with you...even for a mere 1,500 loan! Waste of time. Don't bother. And if you can't pay it back right away, have fun paying 267% Interest!!! Don't be a sucker. Go anywhere else!

26 March 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We apologize for not meeting or exceeding your expectations. We would like the opportunity to address your concerns. Please contact us at info@dontbebroke.com.

Rated 5 out of 5 stars

The staff is super awesome

The staff is super awesome, very friendly. Ashley D. helped me out, she was very nice and extremely helpful. Made the entire process a breeze!

27 March 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Thank you, Jarrod, for sharing your experience with Ashley! We are glad to to hear you had a great experience with them at Dollar Loan Center!

Rated 5 out of 5 stars

Wisconsin

Location. Wisconsin. I would first like to say the customer service I recieved from Silvia and Tony was beyond exceptional! I have terrible credit and this is the ONLY loan company who was willing to believe in me and give me a chance. I was only approved for $100, however, after paying off the loan, I will be able to up my limit. Unlike other loan companies they make it affordable every paycheck. Thank you for giving me the opportunity to take out a loan and it being a simple process.

26 March 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

Customer service is our top priority, Melanie! We are glad to hear your experience was above and beyond your expectations! Thank you for trusting Dollar Loan Center for your short-term loan needs.

Rated 5 out of 5 stars

They really helped me out and explained…

They really helped me out and explained everything to me. Daniel was a great help and Brianna was amazing will be goin again

20 March 2025
Unprompted review
Dollar Loan Center logo

Reply from Dollar Loan Center

We appreciate your recognition of Daniel and Briana's customer service! Thank you for sharing your experience and choosing Dollar Loan Center as your short-term loan provider!

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