Excellent service from start to finish. Were very helpful with providing trim tolerances, so I didn't damage the door, too. They had the best price of the door I (my wife) wanted, and delivery comms... See more
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Doordeals are one of the UK's leading independent online timber door retailers. We stock a complete range of internal doors, external doors and door furniture. Expertly packaged, we'll deliver your new doors direct to your preferred address at a specified date and time so you know exactly when we'll be arriving.
Broombank Road, , S41 9QJ, Chesterfield, United Kingdom
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Poor quality External Hardwood Pattern 20 Pairs.
Already delaminating on arrival which both my joiner and carpenter were surprised about. I asked if they could tell me what protection I should use and? The answer, I quote "The manufacturer have seen the photographs and from their knowledge they don't believe that this is delamination, they believe it seems to be of a scratch". the delaminated slither is still attached and shown in the photo they were sent.
Even it was a scratch, it was there on delivery.
Great service on time and with own driver,which made a safe delivery with no damage, I am well pleased with this company.

Reply from Doordeals
Excellent service, really helped with sizing and I have to say such a treat to speak with people that understand what good customer care is. Totally delivered at each stage.

Reply from Doordeals
Very helpful and friendly company - went the extra mile for us in getting what we wanted when we needed to have it done. Thanks so much Steve and the team
Delivery driver Majec is wonderful - lovely friendly gentleman who was so helpful and kind.
We would recommend Doordeals 150% to anyone. The quality is superb and everything comes well packaged.
Very pleased indeed.

Reply from Doordeals
A pair of fire doors has just been delivered by Daniel G. from Dooordeals. Daniel was so pleasant and helpful, especially as the delivery needed to be made in the middle of York, not the easiest place to park. He was quick and careful in handling the doors too.
I would be quite happy to use this firm again.

Reply from Doordeals
Doordeals is a brilliant company, for price, communication and customer service.
I am waiting for my builder to fit the doors- but the quality, look and finish is excellent. I hope to buy a new front door from then soon.

Reply from Doordeals
My door was delivered by a cheerful & polite young man at 8.00 this morning! Very impressed with the speed of delivery from Sheffield! My 4th door( spread over the last few years! ) & when in touch by phone or email there has always been a friendly & informed person at the other end of the line!The doors have all been good quality & the firm appears to be run in an efficient & professional manner!

Reply from Doordeals
We ordered a front door from Doordeals and have bee very impressed. When initially looking at doors we called the customer service team who were informative and friendly, ordering the door we wanted was simple and all additional parts such as glass and sealant were easy to add for the correct products we required for the door. Updates were sent on multiple occasions after placing the order to keep us updated about when we could expect our order. Most importantly, the price was very competitive which we worried may mean we were compromising on quality, however, once the product arrived we can confidently say the quality is excellent. We are very happy with our order, Doordeals will now be our go to should we have any further requirements.

Reply from Doordeals
This was the 2nc time i have had bespoke doors made for me from Doordeals, the order was delivered when arranged and the quality was brilliant as before,
Dave Shakespeare

Reply from Doordeals

Reply from Doordeals
Excellent service from start to finish. Good prices, good products, good service

Reply from Doordeals
I bought a engineered oak external door just over a year ago with excellent sales and service from the company. But then things started going wrong. After several months the door expanded and contracted beyond the vagaries of very wet and cold weather when this does happen I asked for advice and support from DD and esp the suppliers. The support has been very poor, the suppliers evasive with no clear answers and i am now landed with a door that doesn't function properly and is unsafe as an external door. i would strongly advise people to check before buying engineered oak doors. I had followed their instructions for installation with great care.
The delivery was on time and the driver was very pleasant. The doors are beautiful and for price of good quality.
Will most definitely share Doordeals with friends and family. Will also not hesitate to use this company again. Very satisfied customer.

Reply from Doordeals
I bought a rebated pair of half glazed hardwood doors. The price was very competitive. The finish is excellent, no sharp edges to sand before priming, just a brush down to remove a bit of dust.
The staff were very helpful with the delivery details, I had limited availability to accept delivery.
They do their own delivery when they can which limits handling and avoids over packaging.

Reply from Doordeals
Absolutely disgusted with this place, charging £80+ vat delivery to replace a wrong order , when they already charged £50 to deliver , Iv spent over £1000 with this company I will never use them again , do not use this company absolute rip off

Reply from Doordeals
Excellent help and advice, good product, delivery was very good
Doordeals were very helpful and professional, customer service excellent and quality product.
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