Doris Michaels Cosmetics Reviews 

153
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers are very happy with the products, especially highlighting the quality and the excellent color matching palettes that help find the perfect shade. Many appreciate the vibrant colors of lipsticks and the smooth, flawless finish of foundations, with some noting the products are ideal for various skin tones. Reviewers are impressed with the overall quality and the ease of use, often describing the makeup as the best they have ever used. However, some people mentioned that certain products, like the mineral powder brush, were not impressive, and some lip glosses were too glittery or scratchy. A few also noted that the color intensity of some items was not as desired, or the product felt too light.

What people talk about most

Product

People report positive experiences with the product, with many expressing satisfaction with their purchases... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was a good shopping experience, I ordered a foundation but it was far too light. Might be helpful to have a way of getting small samples, as it can prove costly to go by pictures for this.

Company replied

Rated 5 out of 5 stars

Omg. I am pleased I found the courage to try this brand. I struggled to find my shade match in make up and I have wasted money on make up that end up not being my shade. The make up colour match pal... See more

Company replied

Rated 5 out of 5 stars

I love the colours of your lipsticks - they remind me of the intense colours of Biba. I'm not a black woman - but whenever I wear your Orange Shimmer lipstick, (for example) I have people asking me wh... See more

Company replied

Rated 5 out of 5 stars

I am very happy with my resent purchase from Doris Michael's. I particularly like the stick powder, and the cream to powder product. It's just the right shade for my skin. Leaves my skin sm... See more

Company replied


Company details

  1. #12 of 17 best companies in Cosmetics wholesaler
  2. #25 of 43 best companies in Cosmetic Products Manufacturer

Written by the company

Doris Michaels created her own cosmetic company in 2006 after many years working for major manufacturers. Realising high street brands do not properly cater for black skin, Doris wanted to give every black woman the opportunity to enhance their personal beauty with the best possible cosmetics to suit their skin at an every day price.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

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4.6

All reviews

(153)

32 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice.

Nice.
Makes me look young.

7 April 2022
Doris Michaels Cosmetics logo

Reply from Doris Michaels Cosmetics

Thank you for your lovely review – we appreciate it 🙏❤️

Rated 4 out of 5 stars

Arrived in good time and was packaged…

Arrived in good time and was packaged securely. Well done.
I am pleased with the colour match, but wished you did this colour ( light brown) in a pencil that could be sharpened.

22 March 2022
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Reply from Doris Michaels Cosmetics

Thank you for your review and comment– we appreciate it❤️

Rated 5 out of 5 stars

Purchase was straight forward

Purchase was straight forward. Delivery was on time so i will give you 5star.

16 March 2022
Doris Michaels Cosmetics logo

Reply from Doris Michaels Cosmetics

Thank you BS for your review and comment– we appreciate it.

Rated 5 out of 5 stars

I used to use sleek 'demerara ' creme…

I used to use sleek 'demerara ' creme to powder, but unable to get it now, so thought I would try Doris Michael's similar shade its a bit darker, but I think I will keep using it, might try a foundation stick next time.

14 February 2022
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Reply from Doris Michaels Cosmetics

Thank you for your review – we appreciate it.

Rated 5 out of 5 stars

I am giving 5 stars to doris Michael…

I am giving 5 stars to doris Michael cosmetics because it is quality make-up and quick delivery. I am recommending it to everyone to try these amazing products love them. I can't wait to order more.

4 February 2022
Doris Michaels Cosmetics logo

Reply from Doris Michaels Cosmetics

Dear Mrs Kendall, thanks for leaving us such an excellent product review. We are thrilled that you loved your experience; customer experience is our top priority, and your review reaffirms the hard work we put in every day. Thanks once again for sharing your lovely experience with us🙏

Rated 5 out of 5 stars

Service and Product Review

Bought Concealer stick & samples. Excellent service by miles. I had left out a line on my address and received a reminder call for that. Thank you Mary.

2 January 2022
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Reply from Doris Michaels Cosmetics

Thank you so much for your review - much appreciated.

Rated 4 out of 5 stars

I ordered a medium colour match

I ordered a medium colour match, creme to powder tester palette for my face. The parcel arrived quickly which was great. The product felt smooth and light on my skin, although I did not find my shade I will however,will be purchasing more products in the future.

23 September 2021
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Reply from Doris Michaels Cosmetics

Many thanks for the review – we appreciate it. We look forward to servicing your next order.

Rated 5 out of 5 stars

Doris Michaels cosmetics

Excellent service.Quick delivery and we'll packaged.The colours are great and have good undertones.I have not found any bad colours and they are long lasting. The containers are sturdy and not flimsy and I like the colour scheme they look a lot more expensive than they are. I give them 5*

14 September 2021
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Reply from Doris Michaels Cosmetics

Thank you so much for your review - it is much appreciated.

Rated 5 out of 5 stars

I order on behalf of my mother

I order on behalf of my mother. She loves the concealer. Delivery is always fast. No complaints at all.

19 August 2021
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Reply from Doris Michaels Cosmetics

Thank you for your review – we appreciate it.

Rated 5 out of 5 stars

Excellent service and fantastic quality…

Excellent service and fantastic quality makeup. Love the colours of the eye shadows and lipsticks and the foundations, concealer and powders are in a great range of shades, and match my skin perfectly. Love this company so much!

9 August 2021
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Reply from Doris Michaels Cosmetics

Thank you so much for your review - much appreciated. Please spread the word :)

Rated 5 out of 5 stars

Amazing products and very cheap

Amazing products and very cheap, I Have been using!!! The lip pencils for years now!!!

29 July 2021
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Reply from Doris Michaels Cosmetics

Thank you so much for your review - much appreciated. Please spread the word :)

Rated 2 out of 5 stars

It was ok I like the brand but …..

It was ok I like the brand but I still haven’t received my refund I asked for about a promotion. I think the customer service could be more attentive although I do like the products but I’ll probably just go to the shop instead of ordering from the website.

29 July 2021
Doris Michaels Cosmetics logo

Reply from Doris Michaels Cosmetics

Thank you for your review – we appreciate it. Notwithstanding, we are not sure what promotion you are referring to. Please contact us by email or call us, and we will be happy to investigate the refund issue you raised.

Rated 5 out of 5 stars

Just perfect

I am using the foundation stick, lipstick and mascara i love the foundation. Gives me excellent coverage. A goes a long way so value for money. Loving my lipstick shade as it compliments my skin. I am getting more shades soon.
I had never heard of them but thanks to the advert i saw on tv. A true make up God send

6 November 2018
Unprompted review
Doris Michaels Cosmetics logo

Reply from Doris Michaels Cosmetics

Thank you so much for your review - much appreciated. Please spread the word :)

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