Double8tickets.com Reviews 

3,235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its reliability, straightforward process, and quick delivery of tickets. Many people highlight the quality of the product, consistently receiving amazing seats with great views, often close to the stage, exactly as advertised. However, some customers also noted that tickets could be very expensive or overpriced, though many felt the premium was justified for securing excellent seats. A few other people also felt that despite purchasing good seats, their viewing position was sometimes poor, or they experienced issues with ticket validity or last-minute cancellations.

What people talk about most

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Product

Consumers find the product to be positive, consistently reporting that tickets are as described and reliable,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing dissatisfaction... See more

Location

Clients share positive opinions on location, with many reviewers consistently praising the excellent seats... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used Double8 many times over many years, most recently to see Gary Barlow at the Royal Albert Hall and Olly Murs at the O2. They have always been reliable and the seats as promised. I have al... See more

Rated 4 out of 5 stars

The concert itself was awesome but the performers were all positioned on the far left side of the stage and those of us standing on the right side could not even see them. We had to look at the big vi... See more

Rated 4 out of 5 stars

Is was quite good, got sent ticket information and how to retrieve them 4 days before the concert. The only downside was, I emailed double 8 a week before this asking how I would receive my tickets be... See more

Rated 5 out of 5 stars

Purchased tickets to Sting’s Hammersmith show back in January. Communications excellent from Double 8 as tickets not released until day of gig so very reassuring that they kept me updated. Charlotte c... See more


Company details

  1. Event ticket seller

Written by the company

Concert tickets for the first ten rows for all pop and rock concerts in the UK


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.4

All reviews

(3,235)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Marvellous service

Marvellous service. I have used double8 for many years and have found them reliable and totally trustworthy. They are my “go to “ for premium tickets.

27 September 2025
Unprompted review
Rated 3 out of 5 stars

Very disappointed to be told today that…

Very disappointed to be told today that my coldplay tickets for 31st August, suppliers had let them down. These tickets were booked a year ago!! Now ive had to cancel my hotel, babysitter, can't get a full day of work, #fuming

19 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Great tickets secured quickly & reasonably compared to other companies. Would highly recommend.
I go straight to Double 8 now when concerts announced

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Thanks🤘

Thanks a lot double8tickets for making my birthday special. The best seats in the venue with an access to the Amex lounge. Great experience!

25 July 2025
Unprompted review
Rated 5 out of 5 stars

I Would highly recommend Double8tickets

I really wanted to give Double8tickets this well deserved positive review, our tickets arrived on time throughout you were contactable, on hand with any questions friendly and approachable and speaking direct with someone really helped we got exactly what we purchased, having had a previous bad experience with another 3rd part ticket purchase, this was a really positive experience. Thankyou again so great to have this facility as an option to obtain a ticket in the future. We had the best time at Bruce Springsteen's Concert and would highly recommend

7 June 2025
Unprompted review
Rated 5 out of 5 stars

I never buy concert tickets from anyone else!!…

I’ve been using Double 8 tickets for some years now to buy concert tickets when I really want excellent seats. Yes they are overpriced but I’m not going to pay to sit 100 ft up in an arena where you see nothing and vertigo sets in!! 🤦‍♀️
Tickets always arrive in time, either via email or special delivery post. I’ve never been disappointed with my seat selection and if I’ve ever had a query there’s always someone to answer the phone at the office.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

O2 Show with VIP experience

Not only was the seat a "great" position but the "VIP" ticket status gave us queue free access and use of a bar and restaurant, which you could use whilst enjoying the live band after the concert,

2 May 2025
Unprompted review
Rated 3 out of 5 stars

Great venue

The venue was great excellent service great seats.
Could only watch on the screens as those in front stood up for the whole performance.
Was like watching on TV.
Not sure what can be done but not everyone is able to stand for 3 hours

20 May 2025
Unprompted review

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