The watch was delivered very quickly and was exactly as described. I am really happy with this purchase as I am a fan of G-Shock in general and this site was the best price I could find. I will use th... See more
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DownUnderWatches has a great selection of beautiful watches, some not available anywhere else!The staff are very helpful and friendly and they know their watches! My order was promptly dispatched, wel... See more
Company replied
Ordering a Seiko watch from these guy’s website was easy and straightforward. Prompt service and delivery to regional South Australia (7 days) especially at this time of the year (Xmas & New Year) was... See more
Company replied
I Ordered a II Ratio 1000m Freediver and really can't complain. The watch was shipped DHL and arrived very fast, and looking at it on my wrist, now amazing watch. The watch containers the nor... See more
Company replied
Company details
Written by the company
Ask any Australian and they will confirm that the watch they wear on their wrist matters to them – this is why downunderwatches.com brings to its lovely Australian customers, the very latest and best in watch design, accuracy, and functionality. Our sales have been on a growth path ever since this online portal was launched. This tells us that when it comes to stocking the most beautiful and functional watches, we are doing the right thing. This we feel, is the reason for us having so many repeat customers. We like to think of them as ‘our friends’. Although we can’t offer you a beer here on our website, we hope you feel welcome and enjoy scrolling through our awesome collection of watches. If there is any particular watch you are looking for, please don’t hesitate to contact us – will do our best to procure it for you; we are here to help.
Contact info
SE020 IDS Company Unit 2/38 Zakwell Court, 3048, Coolaroo, Australia
- cs@downunderwatches.com
- www.downunderwatches.com
4.7
Excellent
519 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very Happy Customer, Invicta Promaster from…
Purchased an Invicta Promaster from DownUnderWatches and found the entire process very easy, so much so I recommended them to my son who promptly made a purchase too. The website, product and delivery process made the entire act of buying a no-brainer for this discerning shopper. Thank you DownUnderWatches.
29 January 2022
Unprompted review
Reply from DownUnderWatches
Dear Bruce,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Testing the waters and happy with the result
I was unsure of buying through these guys so only bought a cheaper orient.
I thought it might be a fake.
It arrived in less than a week from Singapore and is the genuine thing.
I would/will be a repeat buyer and confident about spending more.
They seem really good to deal with.
Cheers
Bruce
19 January 2022
Unprompted review
Reply from DownUnderWatches
Dear Bruce,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Great store!
I’ve ordered form this store a few times over the years pre and post Covid. They have a great range, good prices, very fast shipping (from Singapore being delivered to Sydney faster than from Melbourne to Sydney as of Jan 2022) and better communication in their order status than most Australian based companies. As with all businesses, I’m sure some people have had different experiences but I order inexpensive Casio watches form here so I’m not spending big money or overly worried about faults when I’m spending half the price than in an Australian store and getting it in half the time. For me everything has arrived in working order with no issues.
Will definitely use again and highly recommend!
12 January 2022
Unprompted review
Reply from DownUnderWatches
Dear Customer,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Competitive and Competent
I've purchased a number of watches from DownUnderWatches and this specific time another two. Competitive pricing, fast turnaround and product shipped as expected, to the quality I would expect.
10 January 2022
Unprompted review
Reply from DownUnderWatches
Dear Raf,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Seiko 5 Watches from DownUnderWatches
Ordering a Seiko watch from these guy’s website was easy and straightforward. Prompt service and delivery to regional South Australia (7 days) especially at this time of the year (Xmas & New Year) was impressive. Nicely packaged as well. Prices on the watches were much better than jewellery shops I looked at too. Thanks Joy & Raul for the follow up emails. Nice customer service 👍 it’s appreciated. Thank you for the beautiful Seiko 5 watch….Cheers Trevor.
6 January 2022
Unprompted review
Reply from DownUnderWatches
Dear Trevor,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Aussie site that’s number one for price and range…
Very functional website and super easy ordering… great range and very competitive prices.
30 December 2021
Unprompted review
Reply from DownUnderWatches
Dear Craig,
On our part, we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Exceptional retailer. Highly recommended!
I have bought 2 watches from DownUnderWatches.com and both purchases was fast, easy and secure.
Excellent products, super fast shipping and great communication. Highly recommend!
9 December 2021
Unprompted review
Reply from DownUnderWatches
Dear Andy,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
A very satisfied customer !!!very happy with how quick i got my…
very happy with how quick i got my parcel
impressed with the service !!!
would buy from you again !
24 November 2021
Unprompted review
Reply from DownUnderWatches
Dear Mimi,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
The watch arrived well packed and on…
The watch arrived well packed and on time. Was even better looking than the website showed so very happy.
28 September 2021
Unprompted review
Reply from DownUnderWatches
Dear Jana,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Top service
Top service, the watch was very securely packed and arrived super fast. I will hopefully be back soon, thank you very much!
6 September 2021
Unprompted review
Reply from DownUnderWatches
Dear John,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Seamless purchase experience!
Kept me informed throughout the progress on my order and with the shipping status. The watch was delivered in 3 days! Will buy again.
31 July 2021
Unprompted review
Reply from DownUnderWatches
Dear Harman,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Avoid at all costs
So Down under watches aka vchain e-commerce aka IDS Company (RTS) is a Singapore company that sells via private websites and sites such as Kogan.com they claim they are Australian. yes they have a location in Vic but this location is purely used to repackaged items purchased. their communication is very poor and clearly scripted (copied and pasted) as proof if they reply to this lol
In all seriousness they claimed they shipped my item the next day after purchase which was great but Australia post only had the shipping info and nothing more with the whole time they claimed they have sent the item and Australia post have it which was NOT the case and 8 days later lo & behold Australia post FINALLY received the item which shows they were lying..... on down under watches it shows they do ship from Singapore but not on their other locations I will be sending this to Australian consumer affairs as there Is NOWHERE at all that I can see their ABN number which is a legal requirement I have asked them for it with no reply at all which is a legal requirement that they do provide it if they are a legal Australian business 🤔🤔🤔
19 May 2021
Unprompted review
Reply from DownUnderWatches
Dear Lee,
Thank you for sharing your experience with us.
We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed. Most respectfully we have found your review to be misleading to our readers. Our thousands of customers from around the world will testify to the authenticity of our watches and our service.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
I found Downunder Watches by a web…
I found Downunder Watches by a web search. Their website is easy to use. Information on their watches is well displayed, making selection easy.
I noted that for Australia, the GST is included in the price, so you know upfront the full cost, with free Express delivery. Other sellers do not include this, so you are charged extra after purchase.
I purchased an Orient watch. It was despatched very quickly, arriving in a week, with full tracking, and well packaged.
My enquiry on a potential issue was answered and resolved very quickly.
I can recommend Downunder Watches as a safe, genuine and reliable seller of factory fresh watches.
29 April 2021
Unprompted review
Reply from DownUnderWatches
Dear Don,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Ordered my 'Flighty' on Good Friday
Ordered my 'Flighty' on Good Friday. It arrived Easter Monday morning. Love the watch. Genuine warranty card stamped and included. Would definitely order from them again.
5 April 2021
Unprompted review
Reply from DownUnderWatches
Dear Terry,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Ratio II Freediver 1000m White dial/silicone strap
I Ordered a II Ratio 1000m Freediver and really can't complain. The watch was shipped DHL and arrived very fast, and looking at it on my wrist, now amazing watch.
The watch containers the normal Workhorse NH36 movement so has hacking and hand-wind the screw-down crown and screw-down valve for the helium escape valve.
The Strap is black silicone with a generous size and adjustment.
Outstanding service considering the shipping delays these days.
On a side note the photos do not do this watch justice in person it's so much nicer... but then that's just how photos are.
25 March 2021
Unprompted review
Reply from DownUnderWatches
Dear Customer,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Reply from DownUnderWatches
Dear Steve,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Simple Hassle Free Purchase
Easy to use website, and efficient delivery of the watch. Was notified of all steps of the dispatching and shipping process. Loving my new purchase of an Orient Classic Open Heart.
20 February 2021
Unprompted review
Reply from DownUnderWatches
Dear Justin,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Very happy with DownUnder team
Very happy with DownUnder team, my watch was exactly as advertised, turned up earlier than expected, they advised, followed up and delivered great value for money.
Thanks team - much appreciated
Yes, l am a real & happy customer
Wr
13 February 2021
Unprompted review
Reply from DownUnderWatches
Dear Richardson,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Great service
My watch arrived securely packed and is obviously the genuine article (always a worry when buying on Amazon), right on time. The price was competitive with others online. I will use them again.
13 January 2021
Unprompted review
Reply from DownUnderWatches
Dear John,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Very happy.
Hello, I could not be happier with Downunder Watches. They are a great company to do business with. I will be coming back with all confidence. Cheers Derek.
12 January 2021
Unprompted review
Reply from DownUnderWatches
Dear Derek,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
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