The watch was delivered very quickly and was exactly as described. I am really happy with this purchase as I am a fan of G-Shock in general and this site was the best price I could find. I will use th... See more
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See what reviewers are saying
DownUnderWatches has a great selection of beautiful watches, some not available anywhere else!The staff are very helpful and friendly and they know their watches! My order was promptly dispatched, wel... See more
Company replied
Ordering a Seiko watch from these guy’s website was easy and straightforward. Prompt service and delivery to regional South Australia (7 days) especially at this time of the year (Xmas & New Year) was... See more
Company replied
I Ordered a II Ratio 1000m Freediver and really can't complain. The watch was shipped DHL and arrived very fast, and looking at it on my wrist, now amazing watch. The watch containers the nor... See more
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Company details
Written by the company
Ask any Australian and they will confirm that the watch they wear on their wrist matters to them – this is why downunderwatches.com brings to its lovely Australian customers, the very latest and best in watch design, accuracy, and functionality. Our sales have been on a growth path ever since this online portal was launched. This tells us that when it comes to stocking the most beautiful and functional watches, we are doing the right thing. This we feel, is the reason for us having so many repeat customers. We like to think of them as ‘our friends’. Although we can’t offer you a beer here on our website, we hope you feel welcome and enjoy scrolling through our awesome collection of watches. If there is any particular watch you are looking for, please don’t hesitate to contact us – will do our best to procure it for you; we are here to help.
Contact info
SE020 IDS Company Unit 2/38 Zakwell Court, 3048, Coolaroo, Australia
- cs@downunderwatches.com
- www.downunderwatches.com
4.7
Excellent
519 reviews
Hasn’t replied to negative reviews
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Speedy delivery
Speedy delivery, packed well for shipping and exactly as described. This is the third watch I've bought from you - keep up the great work!
13 January 2020
Unprompted review
Reply from DownUnderWatches
Dear Benjamin,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Great price,communication and fast…
Great price,communication and fast delivery
10 January 2020
Unprompted review
Reply from DownUnderWatches
Dear Lynn,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Excellent service
Excellent service, the quality of the product is excellent.
Will definately use this site again.
31 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Jackie,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Total Scam web page no phone number to contact them?
Tried to call them in relation to a watch i wanted to buy and aks them questions, also send email in relation to the watch all the codes and reference numbers off the web page was also sent, it 3 days now no reply and also the phone number which was on the web page is no longer there also they have 2 different addresses ,one for office i suppose and the other is for returns of good. For a company which provides false information, its totaly illegal and how on earth are you going to contact them if you do have a problem, what by email only, really i don't think so, like the first review on its own web page its a scam and sell copies of the so called watches mixed in with real manufactures watches, so its like a lucky dip really ?
31 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Marin,
We could not find any associated order. Are you sure you placed the order at our store and not any other store? If so, please let us know your full name, order no. and email address that would have been associated with your Order. We will ensure that your issues are addressed.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
An unauthorised seller of fake watches based in Singapore
Unfortunately, Downunder Watches is a scam. They're an unauthorised seller of watches, which basically means the warranty that the watch comes with is invalid. I know this as I bought a Seiko watch from Downunder Watches in Nov 2018. 9 months later the watch either began losing time or would simply stop dead. After contacting Downunder Watches they advised me to contact Seiko in order to fix it. I contacted Seiko who advised me to send them the watch along with the warranty, which I did. Once received, they informed me I would have to pay for the watch to be fixed myself as the warranty is not valid as Downunder Watches are not an authorised seller of Seiko watches. When I contacted Downunder Watches they initially ignored all of my emails. Try calling Downunder Watches - you will find the number always goes straight to voicemail. Leave a message and you'll never get a response. I eventually got a response from Downunder Watches via email saying they would give me either 20% of what I paid for the watch back or I could send it to them to fix it - by the way, they're actually based in Singapore, not Australia as they would like you to believe. Read other reviews and they'll confirm how Downunder Watches promise to cover all costs of shipping but never do. Basically, Downunder Watches is a scam, a company that illegally sells watches with a "100% guarantee and warranty" which is nothing but a lie. I've currently forwarded all information on from Seiko to both Paypal and American Express which is how I paid for the watch for them to investigate. Do not buy from this company as the watches, along with the warranty are fake.
28 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Ryan,
The watch is a 100% authentic watch. The watch is under warranty from Seiko. The local service center should honor the warranty, however if they refuse (it happens at times since the watch was purchased outside of their country), we can help you repair . If they are asking you to pay you can ask them to return the watch back to you and then send it to us for repair.
We always try to give the best service to our customers.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Fast delivery
Fast delivery, Good packing, Item as advertised, Fair price, Will buy again.
Have not checked watch yet.
One problem - Wish watch sellers would specify the watch Band lengths as some older watch brands are sold out of links/bands and one has to get a generic band which is a hassle and does not look to good on an expensive watch.
23 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Tony,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Could not be happier with the service…
Could not be happier with the service received from Down Under Watches. Excellent prices, lightning fast delivery. Ordered on a Tuesday at midday and was delivered to Perth, Australia on Friday. Will be purchasing from again.
20 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Chris,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
I was surprise how quick and fast my…parcel arrived
I was surprise how quick and fast my parcel arrived i am telling you men and ladies buy from here my next purchase will be from here thank you Down Under Watches
16 December 2019
Unprompted review
Reply from DownUnderWatches
Dear NES,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Orient diver
The whole experience purchasing with down under was great. The price was very competitive and the watch arrived in pristine condition.
The watch did come from Singapore (which I don't have a problem with) but arrived very quick. I did have to work out a delivery time with DHL, which ive never had to do before. it was little confusing at first but once I figured it out, the watch arrived exactly when stated.
With my first purchase through Down Under, I would defintely recommend.
13 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Gav,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Buying a new watch from DownUnderWatches
Very quick delivery and well-packaged, so the watch seems great (only had it for 2 hours!)
I usually only buy from Australian ebay sites so it was disappointing that the watch came from Singapore, even though ebay said the item location was Sydney.
13 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Phil,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth. Watches are shipped from our Singapore warehouse and it is clearly mentioned on shipping page of our website.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Fast service, great watch
Fast service, great watch
Fast delivery (ordered 6/12/2019 from Singapore, received 11/12/2019 in Melbourne), watch is exactly as described, complete with international Seiko warranty. Will definitely consider DownUnderWatches again.
11 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Ron,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Sam R. Toongabbie NSW
Super fast Delivery, great watch! Awesome seller!
11 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Sam,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Seiko 5 Watch
It’s very nice watch, good quality and affordable..It trusted online watch store! Very fast delivery.
6 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Leonyl,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
NEW CITIZEN ECODRIVE LADIES WATCH
NEW CITIZEN ECODRIVE LADIES WATCH. Received my watch very quickly and was able to track it all the way. I am very happy with my purchase DownUnderWatches communication was fantastic and the watch arrived well packaged and is as described. Would recommend them highly.
5 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Gai,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Fantastic Service.
Unbelievable quick service from placing order to delivery of goods. Fantastic service with watches at a realistic price.
3 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Geoffrey,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Our watch was shipped promptly and…
Our watch was shipped promptly and arrived in 4 days. Great service!
2 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Narelle,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Great service !
Great items, quick delivery, fab price, excellent communication. Will buy again.
2 December 2019
Unprompted review
Reply from DownUnderWatches
Dear Kim,
On our part we do everything possible to make the entire experience smooth. Our happiness is in receiving confirmation from customers that they loved the shopping experience; it makes us very happy.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
This website was easy to navigate and…
This website was easy to navigate and use and the watch I ordered arrived promptly and looks fantastic. I am very pleased with the result.
26 November 2019
Unprompted review
Reply from DownUnderWatches
Dear Customer,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Not really Down Under
Bought a Citizen watch through this site and the service and delivery was really fast.
Watch was as advertised and in new condition.
The only negative was since the website is called Down Under Watches, I expected it to be Australian based. However turns out the merchant is from Singapore and I was promptly charged an Overseas Transaction Fee by my bank. If I had known the merchant was overseas, I would have reconsidered my order.
25 November 2019
Unprompted review
Reply from DownUnderWatches
Dear Ainsley,
We are pleased that you loved the watch purchase from our online store as well as our service. Nothing is hidden it is clearly mentioned on shipping page of our website. Watches are shipped from our Singapore warehouse.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
Best watch dealer online
19 November 2019
Unprompted review
Reply from DownUnderWatches
Dear Hoàng,
We are pleased that you loved the watch purchase from our online store as well as our service. On our part we do everything possible to make the entire experience smooth.
We look forward to serving you again in the near future.
If you have any query please contact us on cs@downunderwatches.com
Best Regards,
Sally
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