Dreams - Ashton under Lyne Reviews 

250
TrustScore 5 out of 5

4.8

300 Manchester Road, M34 5GJ Ashton under Lyne, GB


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Rated 5 out of 5 stars

Recently purchased a bed, headboard and mattress from my local stores in Tameside Gtr Manchester. Salesman, Joe, was very helpful and extremely helpful. he assisted my selection of a bed, which turned... See more

Rated 5 out of 5 stars

The team at The Snipe in Ashton were not pushy but helpful and knowledgeable. Tea/Coffee and a pillow was offered as we tried out numerous makes and types whilst a special automated computerised m... See more

Rated 5 out of 5 stars

Amazing, Knowledgeable and genuine staff. We were supported throughout our purchase from initial thoughts to final purchase by a wonderful member of staff. Not pushy at all just supportive and gave... See more

Rated 5 out of 5 stars

Recently bought the classic divan and a new mattress from the Ashton-under-Lyne branch. All staff were really helpful and friendly and gave us lots of advice about different products and their measure... See more


Company details

  1. #42 of 115 best companies in Bed shop
  2. #30 of 85 best companies in Bedding Shop
  3. #81 of 228 best companies in Bedroom furniture shop
  4. #30 of 85 best companies in Mattress Shop

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • 300 Manchester Road, M34 5GJ, Ashton under Lyne, United Kingdom

  • 01615210623

4.8

Excellent

TrustScore 5 out of 5

250 reviews

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4.8

All reviews

(250)

14,409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, friendly staff and very knowledgeable. We found the right bed and mattress for us with the help of Lacey one of the store colleagues.

11 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Amazing, Knowledgeable and genuine staff. We were supported throughout our purchase from initial thoughts to final purchase by a wonderful member of staff. Not pushy at all just supportive and gave us as much time as we needed when we needed it, helped us rather than try to upsell us. We left reassured we made the correct choice.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

New mattress

We purchased the Brookfield D Mattress from the Dreams store in Ashton under lyne, we were served by Lacey who was very good and dealt with our requirements, since the mattress has arrived it has been outstanding and very comfortable to sleep on

25 September 2025
Rated 5 out of 5 stars

happy with new mattress

helpful staff, gave good advice, not pushy. mattress is comfortable and reasonably priced. delivery was on time, kept updated throughout the process. They took our old mattress away for recycling, we just had to slip it into a plastic bag which was provided. Delivery charges were competitive against other suppliers

10 October 2025
Rated 5 out of 5 stars

Efficient, Polite, Good Service and Product

While we were shopping for a mattress we were struggling to find one that suited both of us. The staff were helpful and informative, without being pushy and intrusive. We spent ages in the shop but the staff didn't make us feel uncomfortable.
Ordering was easy, payment options to suit different budgets and a reasonably quick delivery slot.
Delivery was efficient, staff pleasant and they covered their footwear coming in the house.
The mattress is fantastic, comfortable for both of us and has really improved our quality of sleep.

11 August 2025

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