My Family is very Happy with the Quality of goods and specially the staff Agnes and David were very Helpful and kind to us. We bought king size Matress And one single also set of pillows. Whenever yo... See more
Location
Switch locationUnit 4B, Beckton Triangle Retail Park, E6 6LH Beckton, London, GB
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See what reviewers are saying
Aslam in the Beckton store was super helpful, he showed us lots of options for both the frame and mattress and we did the sleep assessment too which was fun! Very efficient in terms of options and del... See more
The process was quicker and great thanks to Umar. He was very polite and professional. He thoroughly explained everything, and enabled me to make an informed decision to buy the bunk bed.
Had a very good experience in store, the sales person was very helpful and made me try lots mattresses and he wasn't pushing me to but the more expensive ones. After getting it delivered I can s... See more
Company details
- #41 of 116 best companies in Bed shop
- #31 of 86 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 86 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 4B, Beckton Triangle Retail Park, E6 6LH, Beckton, London, United Kingdom
- 020 3878 4040
4.9
Excellent
333 reviews
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Dreams- Becton doing great work
Dreams- Becton doing great work. Thank you guys for warm welcome your patience, advice, honesty.
12 November 2023
Friendly staff and quality items
Friendly and professional staff. We went their shop to test a 2 seater sofa and ended buying 2 sofas; one 2 seater and one 3 seater corner sofas. They are not even matching but they were more confortable than what we have :)
25 November 2023
Unprompted review
5 star service
From adviser in the shop to the delivery guts were all fantastic. I love the mattress as well
23 November 2023
I recommend
the worker met us at the beginning, asked about our possible health problems. made an examination and selected a mattress for us
21 November 2023
Unprompted review
I received a very professional customer…
I received a very professional customer service
Thank you
17 November 2023
The service was very good
The service was very good, very supportive. The staff helped and gave me good advice for my buy. As a result bought a fabulous bed. Really pleased.
12 November 2023
Everything went very well driver came…
Everything went very well driver came on time took into home fantastic experience
3 November 2023
Good customer service
5 November 2023
Good service
5 November 2023
Would recommend.
Had a very good experience in store, the sales person was very helpful and made me try lots mattresses and he wasn't pushing me to but the more expensive ones.
After getting it delivered I can say it, that it was well worth the price.
The only issue I had was processing the finance application in store, which took a very long time as they were having issue on the store's device, and after trying on my phone it worked very quickly.
7 October 2023
Unprompted review
Good Friendly people
Friendly sales, no pressure, non intrusive, and a polite 2 man delivery service into room of choice.
21 October 2023
I met Agnes at Dreams Becton who was…
I met Agnes at Dreams Becton who was really helpful from choosing a bed to a mattress. She took time to explain different products to me for me to make an informed choice. I got a notice for the delivery ahead of time. I got locked and used someone’s phone to call the branch and informed them, they communicated it to the delivery persons so I don’t miss my delivery. Everyone at dream was very amazing. And i would definitely come back.
12 October 2023
Quality beds and mattress
We r a regular coustmer since 12 years, recently purchased a mattress which r going really good, quality beds and mattresses always, thanks, highly recommended
5 October 2023
We visited the Beckton store in London
We visited the Beckton store in London. Staff member named Aslam helped me and my wife choose a bed and a mattress. He told us what the benefits are for the bed and mattress and how they were better than other products. We will also get the bed assembled. We got a mattress protector and free delivery on our chosen date. We were offered tea and coffee as well! Fantastic. Great service!
1 October 2023
Unprompted review
Highly satisfied
Highly satisfied with the service at Beckton store. Imran is very knowledgable and patient. He spend two hours explained the product and help us select the correct mattress and bed. Will definitely go back if I need to buy mattress in the future
28 September 2023
Unprompted review
Very helpful and professional in store…
Very helpful and professional in store experience, no sales pressure. High quality bed and mattress.
Delivery and set up was very good. Very satisfied.
28 September 2023
Good quality mattress
21 September 2023
very good!
The help and advice I received was excellent! It was so good that I left with two mattresses instead of the one I went only to buy! The staff member was very helpful and knowledge about the products, which in turn my decision very easy! Thank you for these good night sleeps!!
31 August 2023
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