Great staff and great mattress thank you. So nice to get away from memory foam at last. The plastic wrapping was really dirty and made a bit of a mess getting it up the stairs but that's presumably... See more
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Delivery and collection of old mattress went like clockwork. Lovely comfortable bed although haven’t noticed the ‘ice’ part yet, probably down to the weather!
Mel was fantastic, really helpful even though we came in twenty minutes to closing... she couldn't have been more patient and informative. We ended up confirming the order then and there. She offered... See more
Great service in the store, and delivery as well. Completely faultless. All staff were really friendly, and answered every question we had. Delivery drivers were very friendly, and careful bringing th... See more
Company details
- #42 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #79 of 229 best companies in Bedroom furniture shop
- #29 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Bognor Regis Retail Park, PO22 9TR, Bognor Regis, United Kingdom
- 01243963510
4.8
Excellent
282 reviews
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First class
The service we received at Dreams Bognor Regis was excellent. Mark Cullens knowledge of the beds and base’s you offer is exceptional. Everything about our purchase was first class. Finance and delivery process was extremely quick and easy. Happy to recommend to friends and family.
13 December 2024
Bagged three great bargins
I just moved into a smaller home and needed a bed and sofa, while looking online I saw a lovely Northwood bed frame and a Limerick 3seater pullout sofa bed. I popped into my local showroom and saw both item on display which was nice and as luck would have it the bed frame had a memory foam matress on it that was being sold at half price which I snapped up and combined with the black Friday 25% discount on the other two item I got a real bargin. The staff were so helpful and friendly and made ordering very enjoyable. All items where delivered together by a couple of lovely guys, it was a bit tough for them to get my sofa up the tight stairway into my flat but they didnt moan once, one guy gave me some advice on how to put the sofa together which was very handy. I would highly recommend the delivery service and iam very pleased with my purchase the sofa is so comfortable and very easy to convert into a bed and the bed frame was pretty easy to assemble and very sturdy, the quality is very good, overall I am very impressed
10 December 2024
We purchased a new bed and mattress
We purchased a new bed and mattress. Everyone we spoke to was very pleasant, helpful and informative from the showroom staff to the delivery people. We were kept informed all the way and everything was carried out exactly as we were told it would.
23 November 2024
Superlative.
From start to finish, everything worked amazingly. Absolutely 💯% satisfied.
2 November 2024
Great knowledgeable staff selling a…
Great knowledgeable staff selling a super product.
1 November 2024
Good divan for the price
The divan is really nice and the extra small drawer on either side of the bed useful. Very pleased
1 November 2024
Customer service was great
Customer service was great. Kept me informed of delivery times. Delivered on the day and time advised. Old bed taken away for recycling.
26 October 2024
Excellent experience
Delivery arrived on time. Both dream colleagues dressed smart, removed shoes without being asked too. Very friendly did everything they needed to do. Would never go anywhere else to buy a bed.
25 October 2024
Excellent customer service and very helpful staff
Excellent customer service and very helpful
20 October 2024
Unprompted review
Very nice service
They took my old bed apart (I am 84 and couldn't do it). They put up my new bed very nicely. Thank you.
7 October 2024
Efficient professional service
Knowledgeable, professional and friendly store salesman and straightforward purchase. Clear instructions about delivery and collection of old bed. I left the store happy with my purchase.
Delivery men Mark and Knight were professional and friendly, I received a phone call around 7.30am on the day of delivery giving me an estimated time of arrival and they arrived on time. They were respectful of my property (wore overshoes and took care bringing in the new bed and removing the old one). They checked where the bed was to go, worked together efficiently and explained to me how to use the ottoman feature. I was as delighted with this purchase and delivery as I had been with a previous one last year and recommend them for efficiency, professionalism and friendliness.
The bed is a spare bed and is awaiting a friend to test it next month but it looks inviting and attractive.
Thank you Dreams.
11 October 2024
The advisors were really helpful and it…
The advisors were really helpful and it was not pressured.
22 September 2024
Brilliant shop.Great staff member who…
Brilliant shop.Great staff member who helped me.I love my mattress it ticks all my boxes.The men who delivered my mattress were very courteous and helpful.Thank you dreams.
14 September 2024
Lovely bed and headboard.
Lovely bed and headboard.
Great customer service and friendly team.
31 August 2024
First class experience from start to…
First class experience from start to finish
Thank you Dreams 💤
29 August 2024
Mattress perfect
Our mattress is perfect. We had a pretty good idea what we wanted before hand as our old mattress had come from dreams. Unfortunately they no longer done that particular mattress anymore ( 10yrs later). We were offered an equivalent and it is perfect. Staff were very helpful.
24 August 2024
No problem with delivery
No problem with delivery. Men were very helpful. Still waiting to hear ,as headboard couldn’t be fixed properly . One of the screws holding head board would not line up so not put in. They said it would be reported but not heard
16 August 2024
The assistant Melissa was brilliant and…
The assistant Melissa was brilliant and did a Wonderful job
18 August 2024
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