Lovely sales assistant Mackenzie Gave us water to drink and was very helpful showed me how to pull out sofa bed could try it and helped with all my questions would recommend dreams
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Kaj was very helpful, informative and friendly. She gave me plenty of time to try various pillows. She explained some benefits of the pillows that I did not know about. I did not feel that she was se... See more
Excellent service from Sidi at Dreams Bromley. He took a real interest in our situation and provided sound advice and after sales service. He made it clear from the start that we had to come to the ri... See more
We went to the Dreams store (Bromley) initially and the staff were super helpful. The most suitable matress was found and then base and head board. However, we placed the order online. Very easy proc... See more
Company details
- #41 of 115 best companies in Bed shop
- #31 of 85 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
44 High Street, BR1 1EA, Bromley, United Kingdom
- 02038904134
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Brandon was brilliant
Brandon greeted myself and my sisters explaining the best way to choose a new mattress and budget etc. He used the machine to help narrow down the best choices. He then spent ages allowing my sister to try as many mattresses as she liked, explaining the differences. At all times he acted in a friendly, very professional manner to make sure that my sister was happy with her choice, explained that she could change her mind within a time period if she was unhappy and arranged delivery etc. Such a joy to go into a store and feel valued with professional, knowledgeable advice by such a friendly man who obviously got pleasure from helping people.
Goods arrived on time with very helpful…
Goods arrived on time with very helpful staff who moved and or erected goods professionally
Bromley store
Very helpful and friendly staff, the Bromley store was brilliantly laid out, with additional frames upstairs which we where informed about as soon as we entered. The staff even though busy made time to acknowledge us. Explaining the order and making sure to be open and transparent with the order was outstanding.
Helpful staff with good knowledge .
Helpful staff with good knowledge of there products .
Wasn’t rushed answered all my questions.
Delivery day was confirmed in advance, was emailed on day and called before delivery.
Delivery team were excellent.
Thank you Jason for your excellent…
Thank you Jason for your excellent customer service and great advice and support.
I would highly recommend this store for any bed purchase
Debbie George
Was greeted when I walked in
Was greeted when I walked in - I knew what I wanted and managed to get the exact deal I wanted
Put your feet up and ease the strain of everyday life
Clear communication with regards the delivery date. Item arrived exactly on time allocated and I was greeted by polite member of team.
The website is user friendly, and I was fortunate to find and buy a Fabric Ottoman Footstool with an extraordinary £200 discount.
N.B: This is an online only clearance product. It cannot be purchased in store.
Put your feet up and ease the strain of a tight budget and shrinking storage space.
Thank you to everyone in the teams at Dreams
We're enjoying the new mattress
Helpful staff in store, some useful free extras thrown in (pillows and mattress topper) and prompt delivery.
Good quality mattress
V good sales assistant
Brilliant customer service…
Brilliant customer service brilliant price match brilliant bed
Excellent service. We did the test to know ich type of mattress is the best for us . Elsa offered all options adapting how much we could spend.
Excellent service. Should have more options for payment. For example lesse months to pay or discount if pay all amount in the day.
Good quality comfortable value for…
Good quality comfortable value for money.
Delivery and assembling staff were excellent and friendly, knows the subject very well.
We had the most amazing experience in…
We had the most amazing experience in Dreams Bromley, with Laura as our host. The Sleepmatch machine ensures you get the best bed to suit your needs, giving you lots of different options to choose from. We would thoroughly recommend trying Dreams and asking for Laura as your host if you want to buy a bed that will really suit you to get the best nights sleep.
Excellent customer service in store in…
Excellent customer service in store in Bromley from Ian. We found our perfect mattress in minutes after months of procrastination thanks to the sleepmatch service. Fast delivery and they took away our old mattress too, making for a hassle free experience.
Great service received in Bromley…
Great service received in Bromley store! Very friendly wuick and easy!
Buying a new mattress at Bromley Dreams…
Buying a new mattress at Bromley Dreams was made a great experience by our friendly, helpful and knowledgeable salesperson Laura, who put us in on the Sleepmatch Bed which can identify the best type of mattress for us, and then we tried lying on the beds based on the Sleepmatch results. The new mattress was delivered in 7 days and is most comfortable. Well done one and all!
Comfort
The way they put my bed together was very professional. They made sure I was happy with everything. Kept the site clean and tidy. This shows they really care and that’s what you call professional. Thank you Dreams now when I sleep I dream of the comfort in my new bed
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