Poped in today basically for a look around. We had our previous tempur bed from these guys 10 years ago so naturally our go to place. We always find the dreams staff super helpful and knowledgeable an... See more
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Brilliant bed looks amazing and is solid built and made we already had a dreams mattress so just ordered the frame we couldn't be happier this bed frame is great value the man who deliverd it was love... See more
Stephen and Will the delivery drivers from Dreams Cannock delivered our king size bed today.They were quick,efficient and friendly.They let me know what was happening and were with us at the time allo... See more
Genuinely a fantastic experience and big thanks to cannock dreams who have been amazing. Everything promised was delivered; date , time and bed quality is superb. Would 100% recommend and monitor webs... See more
Company details
- #42 of 115 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 10b Oribital Retail Park, WS11 8XP, Cannock, United Kingdom
- 01543 577640
4.8
Excellent
177 reviews
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Tempur mattress
Ordered Tempur mattress and pillows from dreams liked the machine to get the right mattress for you staff was friendly and very knowledgeable of the items they sell
5 January 2022
Unprompted review
A very good experience when trying to…
A very good experience when trying to buy a new mattress for our bed. We knew there was a huge choice and decided to visit dreams as we purchased our bed from there in 2009
1 November 2021
Unprompted review
Visited Dreams in Cannock
Visited Dreams in Cannock. Excellent customer service. Staff were very helpful and friendly. Paul helped us choose our bed and mattress and arrange our delivered and assembled for a date that was convenient for us. Excellent service overall highly recommend.
Thank you
James
24 October 2021
Unprompted review
Dreams - Cannock for Mattress expertise. Visited the Cannock store and received…
Visited the Cannock store and received excellent customer service from the store manager (Paul). Highly recommend this store to try out mattresses and get friendly, informative and expert advice. Purchased a mattress and pillow which are to be delivered in less than a week.
24 October 2021
Unprompted review
Cannock Orbital
The man that served us from the Orbital in Cannock was very nice and accommodating. Even when a problem occured with delivery he was more than happy to help and understood our frustration. He sorted out another mattress for the same price and same style and got that to be delivered instead. So I still have a mattress in time for when I move in! He was very pleasant and made me laugh!
23 September 2021
Unprompted review
Very Satisfied visit
Visited the Cannock store on the Orbital was greeted on arrival and helped through every step of our purchase. Excellent service. Went in not sure if we would be purchasing that day but had all our questions answered and came away having gone ahead and purchased and delighted with our choices
20 September 2021
Unprompted review
We had a very positive experience…
We had a very positive experience shopping at dreams. The staff were very helpful
15 August 2021
Unprompted review
Great experience in Cannock store
I was served today in the Cannock store by Gary who is a lovely gentleman, very helpful, friendly and explained the delivery process thoroughly. Great experience and Gary is a credit to Dreams.
14 August 2021
Unprompted review
Superb "old fashioned" SERVICE
The whole experience from in-store at Cannock (thank you Paul) to delivery of our new mattress two days later, was fabulous. We had time to try, and try again, to decide which mattress was for us. Time to discuss in private and ask questions. Choice made, delivery was arranged and carried out quickly, safely, efficiently and politely. Absolutely faultless. Definitely to be recommended
15 July 2021
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Dreams Cannock
Received excellent service this week from Tammy and Paul in the Cannock branch of Dreams. Couldn’t have been more helpful or welcoming. Gave me ample time to try out as many beds as I wished, and gave lots of good advice to nelp me choose too. Looking forward to having my new bed delivered soon.
8 July 2021
Unprompted review
Reply from Dreams - Cannock
Good Evening,
Thank you for taking the time to leave a review of our Dreams Cannock store.
We hope you enjoyed your visit, we're happy to hear you had the chance to find the perfect bed for you.
We hope you enjoy your new bed!
Best wishes,
Charlie from The Customer Services Team
Excellent staff and service
Excellent service and staff, delivery was offered in 7 days,but due to moving home I requested a date to suit me and they honoured that date.
4 June 2021
Unprompted review
Love our new mattress
Paul Simpson was great! He really helped us at Cannock orbital store! We love our new mattress!
5 May 2021
Unprompted review
lovely bed for half price
lovely bed for half price. quick delivery and very comfortable.
30 April 2021
Unprompted review
Gary from Cannock.
Went into the Cannock store with an idea of what we wanted. We were greeted by Gary. He was an excellent assistant. He showed us what we wanted but didn’t pester us at all. He allowed us our space so we could look around but still ask questions. He was lovely and a credit to the company.
21 April 2021
Unprompted review
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