This is our second mattress bought from Dreams in Chippenham, Wiltshire. We were helped by professional and informative staff who had full knowledge of the products they were selling. Our staff memb... See more
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From the moment we walked in to completing our order Kieran from the Chippenham store made it really easy. We’ve needed to buy a new mattress for a while now and have been putting it off as I have no... See more
Loved the sleep system in fact would have happily taken it home. Narrowed down our search based on our requirements and ultimately chose a medium memory foam mattress. Took a week or so for me to get... See more
Showroom staff were great. Delivery men were very picky about bringing the bed up to our bedroom (though they eventually did). My wife likes the comfort of the mattress, I am less enthusiastic. PS... See more
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Company details
- #41 of 115 best companies in Bed shop
- #31 of 85 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Hathaway Retail Park, SN15 1JG, Chippenham, United Kingdom
- 01249 655987
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Excellent experience kind knowledge…
Excellent experience kind knowledge staff thank you
Friendly patient staff
Friendly patient staff. Didn’t feel that anything was too much bother. Thank you
A very satisfied customer
A very good mattress that was purchased at a great price and from a very helpful sales team
We went in for information and came away with the best of beds.
We went in for information and came away having purchased a superb bed - a super king ottoman with separate mattresses that could convert to two singles should we ever need to do that. Ryan Rudman in Chippenham spent a lot of time with us, allowing us to use the computerised system to find out the best mattress for us and never making us feel rushed. We had to wait till Septemberto try out our bed after we moved house but it was so worth the wait. It is truly comfortable and as a lifelong insomniac I know I am sleeping longer and deeper - and so is my husband! Comfortable nights made the whole moving experience so much less stressful.
Excellent servce in store and on…
Excellent servce in store and on delivery. The delivery team couldn't have been more helpful and cheerful despite a rather tricky entrance to our flat.
Very good products and service
Excellent in store customer service
Excellent in store customer service, Relyon Somerton latex mattress delivered exactly when they said they would and getting a good night's sleep at last
So happy with my new bed
So happy with my new bed, great service in store very helpful and friendly and delivered on time no damage and very friendly. Would recommend Dreams.
Excellent Product
The staff in Dreams are always very helpful and friendly. Jenny, who served me was excellent. The adjustable electric bed arrived on the appointed day and was assembled efficiently by two charming gentlemen. They explained the operating system clearly and took away all the packaging.
The bed is just amazing. So, so comfortable and having the top slightly raised means I no longer suffer with acid reflux at night. Dreams own brand of electric bed is considerably cheaper than the well-known market leader and, having had an expensive one before, I can detect no difference in quality or comfort and would thoroughly recommend the Dreams version.
Salesperson very helpful
Salesperson very helpful, we were shown a good variety of beds of the type wanted together with headboards and mattresses .
Delivery was on time and bed assembled quickly.
We were very happy with the whole experience
Very good throughout
Friendly and helpful instore, delivery notified and prompt. All staff did everything possible from purchase to delivery , would recp. Bed fitted together easily and very satisfied.
Staff were very helpful
Amazing bed!!
Amazing bed!!! So lovely!!! My daughter loves it.
Great delivery team who assembled the bed very polite and proffesional very happy with my purchase.
A good nights sleep.
Our visit to Chippenham Dreams was just to find out more about a replacement mattress. However, we were met by helpful and knowledgeable member of staff who advised us of all of our possible options and we ended up purchasing a wonderful mattress.
So much choice and great prices.
The process was so easy with lots of choice of beds and mattresses. Sales staff were great and I really rate the mattress machine.
I chose the self assembly choice and it was quite easy, plenty of information from tutorial videos online along with easy to use instructions.
Finally having a great night sleep.
Fantastic mattress for fantastic sleep
Helpful friend staff in store. On time delivery. Careful and friendly delivery team. Am amazing value mattress. Great nights of sleep (what's not to like)
Jenny was amazing at Dreams Chippenham
Jenny was amazing at Dreams Chippenham. She helped us choose our Tempur Pro Plus SmartCool Mattress without any Sales’s pressure. Then she priced matched a slightly cheaper quote and was great to deal with. Thank you so much. Looking forward to receiving the delivery.
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