Dreams - Durham Reviews 

Had a great experience picking which bed was suitable for me the staff were very helpful. Delivered when stated excellent from start to finish would definitely use dreams again

Best night sleep I've had in a long time, really comfortable. Service in the sop and delivery were excellent.

Lovely staff and very accommodating with us . We are very happy with our Tempur mattress which I was a bit worried as it was very expensive but we have found that it's. Een worth every penny.

The best bed I’ve ever bought. Thanks. 👍

We went to buy a new mattress and met a lovely sales assistant called Rachel. She was amazing taking time to get to know what we were looking for and listening to our moans. Together we found the perfect mattress. We were made to feel welcome and definitely not under any pressure to buy. Feel like we found a new friend. Thank you Rachel x

Very satisfied whith my purchase
Staff very professional .overall a very stressfree experience.

The men were very polite and professional. They had one small issue when attaching the headboard and did not have a larger screwdriver. Otherwise they were great.

Staff was very good from start to finish even the delivery lads spot on.

Rachel was extremely helpful and knowledgeable. She advised on what would be best for our needs and price range.

Every part of the purchase to the delivery of the mattress was very good

I wasn’t rushed. The salesperson made my experience very enjoyable and I felt she knew what she was talking about.

Thank you everything was perfect and we love our new Wilson bed

Fantastic experience. Good product knowledge and made to feel comfortable when deciding which product to purchase. No pressure and relaxed atmosphere .

Wonderful nights sleep. So comfortable. Was a good experience from the shop to the installation.

The advice I received on choosing my new bed was extremely helpful and customer focused so very happy. Thankyou.

Fantastic service from start to finish & no pushy sales rep. Brilliant. Thank you 😊

Clare was very helpful in choosing the right type of mattress without using the price as a benchmark. I wish Clare was in every store!

The Mattress was firm and so far comfortable almost 2 weeks into using it.
Good customer experience and comfortable so far

Fantastic Service from start to finish I think the Assistant's name was Leanne she was brilliant very thoughtful and knowledgeable.

The bed itself is ideal for my mam , she is over the moon with it .

The price was really good compared to other places out there.

Thank you

5***** for all involved .

Bought the Ruddington k matress in October 22 within weeks matress dipping after contacting dreams was told I couldn't exchange as was claiming fault that they would send out an inspector, this never happened after numerous e mails got no response paid £1,199,00 for a matress we cannot use as a pensioner this was a lot of money totally wasted. Dreams beds should be ashamed of their customer service.

Run the gauntlet in the Dreams Showroom Durham. That is to say; we experienced, yet again, superb informed service which was tainted when I learned that Lian, the manageress was in-fact a ‘LEEDS SUPPORTER’?!?! Being a ManU man that lended to cracking banter emphasising warmth and inclusion whilst sorting business. First class!!!!