Dreams - East Kilbride Reviews 

47
TrustScore 5 out of 5

4.8

Unit 2, East Kilbride Retail Park, Mavor Avenue, G74 4QX East Kilbride, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We had a brilliant experience , my wife and me when we went to dreams in East Kilbride, we were offered tea & coffee when we were ordering the bed , Michaela knew her beds , well knowledgeable in matt... See more

Rated 4 out of 5 stars

Unfortunately I have to tell you that we are not enjoying the mattress. It is only three weeks off use but so far it has been really uncomfortable , if things don't improve I may have to return it.

Rated 5 out of 5 stars

A seamless way to buy a bed. From the minute we spoke to the young salesman in the East Kilbride shop, to the exact spot on time of the delivery, we were kept updated and also asked if we needed to... See more

Rated 5 out of 5 stars

They really know their stuff at Dreams. Excellent service, very knowledgeable about their products and keen to match you to what suits your needs so that you can enjoy a good nights sleep. Service f... See more


Company details

  1. #43 of 116 best companies in Bed shop
  2. #30 of 85 best companies in Bedding Shop
  3. #81 of 228 best companies in Bedroom furniture shop
  4. #30 of 85 best companies in Mattress Shop

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 2, East Kilbride Retail Park, Mavor Avenue, G74 4QX, East Kilbride, United Kingdom

  • 01355 711763

4.8

Excellent

TrustScore 5 out of 5

47 reviews

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4.8

All reviews

(47)

14,501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

In store and delivery customer service has been excellent. In store, the team took the time to go over all options so that we could experience each bed and mattress. Due care and attention in store and with the delivery team - they wore protective shoe covers, respected my property and provided care advice about my purchases.

14 December 2025
Rated 5 out of 5 stars

I recently purchased a single bed from…Dream's

I recently purchased a single bed from Dreams, complete with a copper foam mattress, matching mattress cover, and a headboard. From the initial consultation to final delivery, the service provided was exceptional — professional, informative, and stress-free.

The copper Memory foam mattress offers excellent comfort and support, with noticeable cooling properties that have significantly improved overall sleep quality. The mattress cover fits perfectly and adds an extra layer of cleanliness and protection. The headboard is both elegant and well-crafted, giving the bed a premium, finished look. The materials used is top quality

Every element of my single bed— from the build quality to the customer service — reflects a high standard of care and attention to detail. I would confidently recommend Dreams to anyone seeking reliable, well-designed sleep solutions from Dreams

13 June 2025
Rated 5 out of 5 stars

Excellent service

Excellent service and great variety of beds to choose from. Excellent customer service throughout. Would highly recommend

29 April 2025
Unprompted review

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