We originally visited the Fareham store, where the two staff members were extremely helpful, patient, and honest. After getting all the information we needed, we placed our order online when we got ho... See more
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Superb service from Brandon really new his stuff looking forward to taking delivery of our new bed
Took my 95 year old grandad in on Thursday. Met by a man who wasn’t very helpful and then left us to it and went upstairs when he realised it was a possible exchange rather than a sale. A lovely lady... See more
We visited Fareham Wallington store today, Ed dealt with our questions and indecision’s perfectly. He answered all our queries and totally put our minds at rest! We weren’t rushed or bothered at all b... See more
Company details
- #41 of 115 best companies in Bed shop
- #31 of 85 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Broadcut Retail Park, PO16 8SU, Fareham, United Kingdom
- 01329 237377
4.8
Excellent
285 reviews
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The headboard was delivered within the…
The headboard was delivered within the time line given and is prefect.
21 February 2025
So friendly and helpful.
5 February 2025
A Dream
From friendly, knowledgeable service in the shop through to delivery and a good night's sleep the experience was a dream.
7 January 2025
Wife struggles a little but she is also…
Wife struggles a little but she is also suffering with hip problems she is getting there so all I can say good as time goes on
Massive high respect to the lady in store, also big respect to the two lads that delivered and took both Mattresses away absolutely top the range professional in all they did
9 February 2025
All fine thankyou
8 February 2025
Replacement for current Tempur mattress…
Replacement for current Tempur mattress they are excellent products.
5 February 2025
Great customer service from start to…
Great customer service from start to finish. Everyone was extremely helpful, nothing was too much trouble. I am very happy with my purchase.
5 February 2025
We bought a king size storage bed Very…
We bought a king size storage bed Very good service and good price. The staff were very helpful and we are very pleased with bed.
Thank you dreams.
1 February 2025
Excellent customer service
Staff at Dreams were very helpful, they even offer you a beverage while they go through the process with you. It was all very easy and I would definitely recommend them to my family and friends.
14 January 2025
Dreams excellent service.
Excellent service from Jennifer on the two occasions we visited the store.
Spent a long time showing us alternative products.
Recognised us when we returned to the store to place the order. Made drinks whilst we placed the order.
3 January 2025
Unprompted review
Helpful staff when solving problems!
20 December 2024
Good customer service
Good customer service, time was taken to ensure I had the correct mattress I needed. I came back to Dreams because they are a good company. Delivery was on time and the staff were friendly and helpful.
Well done Dreams.
18 December 2024
The service was brilliant.
21 December 2024
The Good Servicemen who delivered and put the bed…
The men who delivered and put the bed together were polite, helpful, quick and tidy. We are very happy with the bed.
6 December 2024
Very nice salesman who gave us plenty…
Very nice salesman who gave us plenty of time and no pressure sale.
The delivery was great with the guys taking there shoes off and did the delivery and taking the old mattress back with ease and joy
Ü
23 November 2024
Unprompted review
Comfy nights
Everything from finding the right bed to the price delivery and assembly cannot fault any part of dreams they were brilliant
18 December 2024
Fantastic service from Neil the manager…
Fantastic service from Neil the manager at fareham branch as always very helpful the best.
10 December 2024
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