We originally visited the Fareham store, where the two staff members were extremely helpful, patient, and honest. After getting all the information we needed, we placed our order online when we got ho... See more
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No high pressure selling. Brandon at the Fareham branch was fantastic. So helpful. Advised us on a bed and mattress to suit our budget. Highly recommended. 🌟🌟🌟🌟🌟
Superb service from Brandon really new his stuff looking forward to taking delivery of our new bed
We visited Fareham Wallington store today, Ed dealt with our questions and indecision’s perfectly. He answered all our queries and totally put our minds at rest! We weren’t rushed or bothered at all b... See more
Company details
- #41 of 115 best companies in Bed shop
- #31 of 85 best companies in Bedding Shop
- #81 of 228 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Broadcut Retail Park, PO16 8SU, Fareham, United Kingdom
- 01329 237377
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Great service!
Helpful staff. Mattress is really comfortable. It’s such a big investment that it was good to get it right. Would recommend
Happywife
The new matress has allowed my wife to have the best sleep she has had in years. No more waking up in the early hours.
Thank you
The salesperson was brilliant very good service and very…
The salesperson was brilliant and very knowledgeable. He took his time to show us all the beds and mattresses. My husband has found the bed really comfortable five star review.
Great service.
Great service in the store. Very helpful, professional sales lady who provided the information without the hard sell. Just right. The delivery team was very professional and courteous. They kept us informed of the delivery schedule, arrived on time and were efficient and very polite and careful. Put together it is very easy to give 5 stars and thoroughly recommend Dreams.
It's all what was said about it wand…
It's all what was said about it wand more it is so comfortable and I sleep much better and the headboard and base with the color i chose looks so nice in my bedroom thank you for the help I was given.
Nicky at Dreams in Fareham was…
Nicky at Dreams in Fareham was fantastic and very informative. She helped us make the right and best decision for us.
Customer service from Ed in showroom…
Customer service from Ed in showroom was exceptional. We said what we wanted and he dealt with it in a friendly and professional manner. Thankyou we are loving our new mattress.
Satisfied customer
Sale staff and manager excellent.
Bed arrived when said. Delivery men built it and took away my old bed their manner and help was again excellent.
Great servive
The bed was put up by dreams, the staff in the shop and those that came to the house were experienced in what they said and did. Loving life with my new bed. Thanks Dreams
We visited Fareham Wallington store…
We visited Fareham Wallington store today, Ed dealt with our questions and indecision’s perfectly. He answered all our queries and totally put our minds at rest! We weren’t rushed or bothered at all but made sure we had all the information we needed to make the right decision on our mattress purchase. Well done Ed and thank you!
We had good communication from both…
We had good communication from both store & driver delivery was on time the men were very helpful & friendly our whole experience with Dreams was excellent
Dreams Fareham - Great Experience
When entering the store on the Thursday, there were lots of signs available highlighting a sale (which was a very good sale!). We were greeted as soon as we came through the door with a smiling face and felt very welcomed (female). We were there to browse originally, so she kindly left us to it (which we liked, as it reduces feeling pressured).
We tried quite a few mattresses and then Ed came over, introduced himself, he got us a hot beverage and started lightly detailing some interesting information about the products on the floor and the differences between them (mattresses and bedframes/electronics) - which was very helpful.
There was no pressure to buy (which we really liked and made us want to return to actually place an order - it was nice to go away and have time to think), and we agreed to come back Saturday - which is when Ed was there again, and he gave further details, which really helped us tailor our order. He was supportive, whenever there was any indecisiveness that we were having between mattresses.
He also made us another cracking cup of tea!
We were initially a little bit shocked with the total price, but once the in-store discounts were added, this eased and we left feeling really happy about all our purchases.
Great service :)
Great service! From the experience in the sales room to the lovely delivery guys… nothing was too much trouble… happy customer!
Knowledgable consultant
Knowledgable consultant who gave us all the advice we needed without being pushy. Mattress arrived on time on the date agreed.
Everything happened as we were told it…
Everything happened as we were told it would
Excellent service
Not all of my existing bed sheets and…
Not all of my existing bed sheets and pillows were taken. I now have to organise its removal.
Very helpful throughout my purchase and…
Very helpful throughout my purchase and exchange of my matress
Was informed of delivery right up to time .helpful and knowledgeable all the way
Was informed of delivery right up to tri
Buying a new bed
Extremely helpful staff from the start in the store, on the telephone and on delivery they could not be faulted. Very good selection of beds and bedding at reasonable prices.
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