Amit and Emma were both exceptional, perfect manners, extremely polite and friendly but not pushy. We visited Furniture Land who were extremely rude and sent us back to Dreams as our budget wasn't hig... See more
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We like the bed.The man who served us was knowledgeable, friendly and efficient. But the day before delivery we were told our old bed had to be brought downstairs and the mattress bagged and sea... See more
Company replied
Went to the Hull branch where a very helpful guy, Dave, talked us through our options for our purchase. We went back several weeks later and he remembered us and brought up our previous requirements.... See more
Amazing staff in the Hull store. David was outstanding his customer service skills are something else. We were under no pressure to buy at all, very relaxed atmosphere. We were given lots of inform... See more
Company details
- #41 of 116 best companies in Bed shop
- #30 of 87 best companies in Bedding Shop
- #78 of 229 best companies in Bedroom furniture shop
- #28 of 87 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2A The Junction, HU3 4SA, Hull, United Kingdom
- 01482 427174
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We chose the product we wanted and…
We chose the product we wanted and everything went smoothly from preserving to delivery 4 days later
Excellent
First class service from beginning to end.
Love the bed, very comfortable.
Everything went smoothly.
We met Tracy at the Hull Showroom
We met Tracy at the Hull Showroom, she helped us use the mattress machine and showed us our best options, she gave us a brilliant quote and helped answer all our questions throughout! Thank you for your help Tracy! Xx
Great experience
Great, friendly service both in store and from the delivery team and we are so so happy with our new bed and pillows. It's made a real difference to the quality of our sleep.
Sweet Dreams
Excellent guidance in store and impressed by extremely punctual delivery and useful communication from the company.
New mattress is great and sleep has improved!!!
Absolutely amazing mattress
Absolutely amazing mattress
I have arthritis in my hips
I had pain every night but not anymore,and my partner carnt get up in a morning for work lol
Language barriers aside the delivery…
Language barriers aside the delivery team were spot on and arrived on time with an early alert to their arrival.
I recently visited the hull store to…
I recently visited the hull store to purchase new pillows, I was warmly greeted by Dave who could not help me enough he went above and beyond to help me to find just what I needed for my personal needs and preferences.
I revisited a second time and once again Dave and his team mate Amit was both amazing , running around finding me different brands and types of pillows,great fun but so informative and never pushy , I will be back very soon to purchase a new mattress, well done hull store a great customer experience
Thank you Sarah
Bethany ottoman bed.
Daughter very happy with her new bed, very comfortable and great for storage underneath.
Showroom has a good selection of beds/mattresses and staff very helpful.
Able to choose delivery date.
Delivery drivers phoned with time slot and came prepared with over shoes. Great service overall.
Dreams Hull superb service
Brilliant experience from ordering to delivery, friendly advice from Tracey and Claire when choosing the right mattresses and bed , we were kept informed on the day of delivery by driver Mathew and colleague. Thank you very much Dreams Hull , spot on service 👍
.Brilliant staff from sales assistant to…
Brilliant staff from sales assistant to delivery team. Nothing to much trouble.
The people that work at dreams are very…helpful and very polite and knowledgeable
The people that work at dreams are very helpful and knowledgeable in what you would like in a mattress.
A comfortable nights sleep without the…
A comfortable nights sleep without the mattress sagging when I turn over.
Great product, great price, great service
Bought a new mattress from Dreams Hull, great service, brilliant product, competitive price. Quick and professional delivery. Great payment options.
From the moment we walked in to the…
From the moment we walked in to the Hull store, the staff were very helpful and friendly. They could not do enough for you. The delivery service was brilliant. Arrived on time, no messing around. For all the staff involved they are a credit to the company.
Will definitely buy from you again.
,
We bought a tempa firm mattress
We bought a tempa firm mattress from the store in Hull. The staff were very helpful. The mattress arrived on time, the lads that brought it were very nice and polite. After a week my wife found the mattress to hard we rang Dreams and they said no trouble at all we will change it. They have just delivered the new mattress and again the lads were fully organised. Thank you so much for a good service.
what made my experience great was that…
what made my experience great was that i got what i wanted, a beautiful bed. staff was very helpful no pressure they even put the matteress on the bed i wanted so i could see what it looked like had a good day in there. the delivery guys was exellent gave us a call when they were going to deliver our bed, They arrived on time, and got on with the job. So pleased with our bed no problems as yet Thank you to all concerned
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