Went to the Huntingdon store hoping to replace our bed of almost ten years. Michel was extremely helpful, patient and knowledgable. She made the experience really enjoyable especially for our toddle... See more
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Having finally admitted our old mattress had passed it's use by date we popped into the Huntingdon store. Assisted by the very helpful Dave and the Sleepmatch system, we found a new mattress. This w... See more
Mina at the Huntingdon store was genuinely brilliant. She was very patient with us, took time to explain the various options and was very knowledgeable about the various products. The store itself ha... See more
We were delighted with the service the sales lady provided when we visited the show room. She was thorough throughout, and most helpful. The delivery guys were equally as good, extremely polite and... See more
Company details
- #42 of 115 best companies in Bed shop
- #31 of 86 best companies in Bedding Shop
- #81 of 227 best companies in Bedroom furniture shop
- #30 of 86 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 20 St Margargets Way, PE296EB, Huntingdon, United Kingdom
- 01480 597239
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Satisfied.
The assistant Mina was very helpful although there were several customers to look after at the same time as me. I purchased the mattresses and I am very pleased with them.
DREAMS Huntingdon are second to none
Calling Sally in the Huntingdon Store, she explained how I could order and arrange payment by calling Michael. This I did and he couldn't have been more helpful. I love DREAMS and highly recommend the Company
Thanks to Michel at your Huntingdon…
Thanks to Michel at your Huntingdon branch , who was extremely helpful : ) we are now sleeping on a lovely new mattress.
Double Mattress Delivery
The double mattress was delivered an hour early, which was fine as I was at home. The delivery driver called 10 minutes before arrival to advise me he was on his way.
The delivery team was courteous and efficient.
I can thoroughly recommend "Dreams" for beds and mattresses and associated items.
Staff very friendly and delivery was as…
Staff very friendly and delivery was as stated.
A very pleasant way to spend £1000.
We were welcomed by Michel at the Huntingdon store, and guided through the process of selecting a suitable mattress. We were then provided with refreshments whilst the paperwork for the purchase was completed and the whole experience was first class. Michel was both very pleasant and very professional in the handling of the purchase and should be commended for her professionalism.
Sales lady was very helpful &…
Sales lady was very helpful & knowledgeable. Delivery guys were on time & polite. Mattress is exactly what we wanted. Great price too.
Purchase of bed
I had received a fantastic service and the product ( bed ) is truly amazing!
Customer service is second to none and received excellent advice about maintaining the bed.
What a fantastic experience
What a fantastic experience! I never knew buying a new mattress could be so much fun. The store team were great. Sally (Huntingdon) wis amazing! Friendly, knowledgeable, makes great coffee and funny! What more do you need? Great experience!
Let down on Delivery
Fantastic sales service and experience. We were let down on the delivery date unfortunatey. We had agreed Saturday 6th Setember with the shop, having paid extra for the delivery. ( this was discounted by the shop as we had spent a lot of money) when we got the text before delivery it was coming on Monday 8th which obviously wasn't convenient. We had to wait until 20th to get the delivery. It was very disappointing. The delivery went without a hitch and the guys were really professional. My advice is don't wait until they text you with delivery details follow up a few weeks before to check they have it correct.
Very comfortable yet firm mattress
Personal and friendly service. Bed delivered on time.
Soooo comfy!
Friendly staff,comfortable environment…
Friendly staff,comfortable environment and nothing was too much trouble.
Delivery arrived on time and we were kept up to date on the time of arrival,delivery chap’s were very polite and friendly.
The staff were very helpful and…
The staff were very helpful and friendly, took time with us
I am very please with my new purchase…
I am very please with my new purchase of The Hyde and sleep cool technology matress and Jenkins ottoman bed.
The Huntingdon store were great really helpful and not pushing you for a sale.
I would definitely shop again with the Huntingdon store.
Delivery as expected
Delivery of the bed was on day that I needed and we were kept informed as to its arrival.
Dreams Huntingdon Dave
Dave pays attention to detail! And he makes sure that you have all that you need! We have purchased our dream bed and mattress!
Slept like a log.
Mattress is extremely comfortable, much better than we anticipated as it can be a bit hit and miss, so we're very happy with it.
Delivered on time and the delivery team let us know when they were going to arrive and they were very polite and courteous. Just perfect all round. Thanks.
Great help and advice in store
Great help and advice in store, fast delivery, considerate delivery drivers, respectful of house.
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