We had such a lovely guy called Cameron help us during our visit. He was really helpful without being imposing, helped us with the sleep match and even gave us a drink while we wandered around, as we... See more
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See what reviewers are saying
We had a look around at all the different types of beds saw the one we really liked ,meet a very nice lady who helped us with our choice she was very patient
Brilliant service from Sam & Dave,they were very polite and assembled our bed very efficiently. They protected our carpet by wearing shoe covers. The guys arrived on time and when leaving they tid... See more
What a wonderful company to do business with. A wonderful women called Ema in the Nottingham store helped us pick a great mattress. No pressure just sheer professionalism. Delivered promptly. There wa... See more
Company details
- #44 of 116 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #82 of 227 best companies in Bedroom furniture shop
- #30 of 84 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 10 Castle Meadow Retail Park, NG7 1GX, Nottingham, United Kingdom
- 01156784044
4.9
Excellent
293 reviews
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Being kept informed about times for…
Being kept informed about times for delivery and courteous staff & delivery men.
23 July 2024
Fantastic staff
Fantastic staff. Knew what we wanted. No pressure to buy. Delivered extremely quickly. Overall an efficient and easy purchase. Good value for money too.
4 August 2024
I went to dreams nottingham
I went to dreams nottingham, castle marina yesterday and was looked after by a charming young lady called Amanda. I was there with my mother to purchase her an electric bed plus buy a new mattress for myself. Amendamentet was helpful and knowledgeable but what really stood out was her thoughtfullness when dealing with my mother who is hard of hearing. When we sat down to place our order the first question Amanda asked my mum had to ask her to repeat because she couldn't hear her properly. from that moment on Amanda spoke up loudly and clearly to her making the whole transaction easy. it is amazing how many people dont think/dont bother to make the effort to do this and it was really appreciated.
30 July 2024
Unprompted review
Excellent product
Excellent product. Service in store was superb and delivery quick and efficient. Would definitely buy from Dreams again.
28 July 2024
Dreams beds for a good night sleep
Very experienced staff nothing to much trouble got the bed we were advised to get had it a week very happy with it sleeping better
26 July 2024
Fantastic service and a great price
Fantastic service and a great price
Would definitely recommend 5*
13 July 2024
You at dreams made it so easy from …
You at dreams made it so easy from purchasing to delivery love the new mattress thanks
22 June 2024
5 star service
From the moment we walked into dreams , our experience was 5 star. The staff were so professional and courteous and made us feel very special which would lead us into a purchase of a new mattress which is absolutely fantastic. Couldn't wish for a better night's sleep.
15 June 2024
Good staff who seemed to really care…
Good staff who seemed to really care about serving us
2 June 2024
Highly satisfied
Friendly, helpful and knowledgeable staff. Efficient service, including changing of mattress.
19 May 2024
Great products
Great products, quality is the best what I should say but the staff as well.
Staff was nice, kind, polite, professional.
Store shopp was nice, clean and we felt wellcome.
Fully recommend.
18 May 2024
Excellent service from start to finish
Excellent service from start to finish.
Cannot fault it. Thank you
7 April 2024
Great service
Great service from the staff in store. Our bed was delivered on time by Zac and Ryan who were brilliant and very respectful.
6 April 2024
When visiting the shop i was impressed…
When visiting the shop i was impressed as no one rushed me and very helpful when asking for help .after receiving the mattress the two men were very polite in entering my house 🏡 Pleased with all including with my new mattress thank you
30 March 2024
Very good and Iam very happy very good…
Very good and Iam very happy very good quality , thanks
30 March 2024
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