Dreams - OldhamReviews 

293
TrustScore 5 out of 5

4.9

Unit 17A Elk Mill, OL2 5HX Oldham, GB


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Rated 5 out of 5 stars

Reception at the shop in Elk Mill, Royton was professional and friendly. A "hello", quick chat then left alone to browse. Taken through the bed machine to calibrate a short list and then a very easy o... See more

Rated 5 out of 5 stars

We attended the store Oldham Elkmill and Sue and the team were great! So approachable and was attentive in helping us with our order. This is the second bed we have bought from Dreams as we needed to... See more

Rated 5 out of 5 stars

From walking into the store to delivery, Dreams offers an excellent service. Without exception, the team is friendly, helpful, and knowledgeable of the range of products. There is plenty of choice at... See more

Rated 5 out of 5 stars

Great sales team found what we required within our budget, listened to what we needed with no hard selling tactics so their knowledgable pleasant manner was rewarded. The young lady sales assistant ha... See more


Company details

  1. #22 of 115 best companies in Bed shop
  2. #9 of 85 best companies in Bedding Shop
  3. #36 of 225 best companies in Bedroom furniture shop
  4. #16 of 87 best companies in Mattress Shop

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Unit 17A Elk Mill, OL2 5HX, Oldham, United Kingdom

  • 01615214230

4.9

Excellent

TrustScore 5 out of 5

293 reviews

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4.9

All reviews

(293)

12,604 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DREAMS can come true

Reception at the shop in Elk Mill, Royton was professional and friendly. A "hello", quick chat then left alone to browse. Taken through the bed machine to calibrate a short list and then a very easy ordering process once choice was made. Excellent communication skills by all staff, and stated delivery times were accurate. Delivery guys were courteous and walked the route before committing to the delivery. Overall it was a great experience and would definitely recommend this company. 10/10. And the mattress selected has been perfect and we never knew how knackered the old one was!!!

24 May 2026
Rated 5 out of 5 stars

We attended the store Oldham Elkmill…

We attended the store Oldham Elkmill and Sue and the team were great! So approachable and was attentive in helping us with our order. This is the second bed we have bought from Dreams as we needed to change the style and cannot fault them. Sue was brilliant with her knowledge. The delivery team were just as brilliant such respect when they were in the house and they built the bed for us and again their knowledge and approachable attitude made everything run so smoothly. Such a nice overall team of people. Well done Dreams!

7 June 2026
Rated 5 out of 5 stars

Sweet dreams

Delivered on time put together as requested. Took rubbish very pleasant and polite wore protective shoes. The bed is as ordered and as of yet comfortable so pleased

22 May 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ Outstanding Service from Mohit

⭐⭐⭐⭐⭐ Outstanding Service from Mohit – Dreams, Elk Mill Oldham
I recently visited the Dreams store at Elk Mill Shopping Park in Oldham and honestly couldn’t be happier with the experience. I went in not entirely sure what I needed, but left feeling completely confident in my purchase — and that’s entirely down to one person: Mohit

4 May 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service....

From walking into the store to delivery, Dreams offers an excellent service. Without exception, the team is friendly, helpful, and knowledgeable of the range of products. There is plenty of choice at a range of prices. We have used this store before, and you are never pressured into a purchase. Delivery is on time and the delivery team respect your home and are a credit to the company.

26 March 2026
Rated 5 out of 5 stars

Alex at Dreams Elk Mill -top marks

Alex at Dreams Elk Mill was the best sales assistant I’ve dealt with in years. Knowledgable, patient, helpful and understanding. I was given plenty of time to choose and appreciated his honest unpushy approach. Looking forward to receiving my mattress.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Choosing a mattress

I went with my daughter to choose a mattress for me There was no pressure in choosing my mattress and we had a look at all the mattress We then asked a sales assistant who was called Robyn for some help. She asked would I like to use the digital system where I lie on the bed attached to the bed. I did and the machine indicated the mattress for me was a medium mattress
She did not pressure us We chose one and Robyn processed the sale

10 April 2026
Unprompted review

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