We were given a lot of help by Jas on the day we visited Dreams. Before anything she offered us a drink and then gave us suggestions for the type of bed we required and as we weren't sure of size she... See more
Location
Switch locationUnit 6B, Gallows Corner Retail Park, Colchester Road, RM3 0AD Romford, GB
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See what reviewers are saying
We were served by Martyn who is friendly, patient and v knowledgeable. He used the mattress machine to identify the best type of mattress which was really impressive. A very painless experience to... See more
Jaz was very helpful in assisting us with choosing our mattress . We wanted a Tempur mattress and she encouraged us to try it with the help of prompts on trying out our normal sleep positions from the... See more
Customer Service was excellent. The staff was friendly and welcomed me nicely She had time to show me the matress Which were more suitable from the details I gave. This was exactly what I ne... See more
Company details
- #44 of 116 best companies in Bed shop
- #30 of 85 best companies in Bedding Shop
- #82 of 227 best companies in Bedroom furniture shop
- #30 of 85 best companies in Mattress Shop
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 6B, Gallows Corner Retail Park, Colchester Road, RM3 0AD, Romford, United Kingdom
- 01708948286
4.9
Excellent
163 reviews
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All staff involved in purchase and…
All staff involved in purchase and delivery were helpful and polite.
22 September 2024
The delivery men
The delivery men, on time and putting it together and then tidying up after them.
31 August 2024
Thanks Jaz.....
We were very happy with the services of the store attendant Jaz. She understood our needs, did not pressure us and helped us to make a good decision on which bed to buy at a budget that suited us. The store has decent beds and good prices.
30 July 2024
Unprompted review
Excellent service
I was kept informed every step of the way and on the day of delivery I couldn't have asked for better service. The delivery team were excellent!
3 August 2024
Courteous salesmen
Courteous salesmen, well explained re details. Excellent delivery & set up of bed.
19 July 2024
Friendly helpful staff
Friendly helpful staff. Something you don't see too often these days.
20 July 2024
Great service
Great service, no hassle and I ended up with exactly what I wanted at a fantastic price.
Delivered & assembled without any fuss, place left spotless afterwards. Lovely tip, tge guys on the van wore overshoes before entering the home.
Would recommend Dreams.
6 July 2024
Quality over quantity
Quality staff, top service delivery team and customer care all the way through the bed is the most comfortable bed I’ve slept on
14 June 2024
Great service and product provided.
Good afternoon,
I just want to say a massive thanks the the dream team!!
A wonderful service was carried out from the sales team and to commend our delivery service gentleman.
They were most polite and carried the whole delivery up three flights of stairs with no complaint.Along with completing the assembly of the new bed which I’ve been very pleased with.
10 out of 10 service.
Thanks very much again.
Kind regards-Bryn.
10 May 2024
Unprompted review
Good Service
Not rushed and allowed to discuss my needs as I am disabled
29 March 2024
Unprompted review
Staff were very helpful ,bed delivered…
Staff were very helpful ,bed delivered as promised happy with purchase
21 March 2024
Quality products and helpful staff
2 March 2024
amazing delivery staff and salespeople.
27 January 2024
delivered as arranged with competant…
delivered as arranged with competant delivery men.
15 December 2023
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