Dreams - Ruislip Reviews 209

The mattress was excellent and the sales lady was explaining about different types of mattresses was very patient and kind.Bed was delivered in time as specified by both text and email.All in all i am happy about your product and services .Past experience made me go to Dreams for bed products.

It was an amazing experience from the moment I entered the store being offered a drink. Fantastic customer service and I particularly what to thank the Ruislip branch manager who offered me a great deal. He was very professional and helpful meeting my needs as a customer. Thank you so much!

The products we purchased are really good.

CUSTOMER SERVICE GREAT
AS WELL AS PRODUCTS.
MARTIN WAS SO PATIENT TOO WE REALLY FELT THATHE CARED ABOUT HOW SATISFIED WE WOULD BE AND ANSWERED ALL OF OUR MANY QUESTIONS SHOWING A GOOD KNOWLEDGE OF THE PRODUCTS.
THE DELIVERY GUYS WERE SO EFFICIENT TOO AND PROFESSIONALLY FRIENDLY.
THANK YOU ALL.

Highly recommend

After the Dreams 'Sleepmatch' recommended a mattress that I just couldn't get on with, I returned to the store within three days, and despite the official 30-night minimum trial period, the store manager went above and beyond to help me find the right replacement immediately. He was incredibly friendly, knowledgeable, and attentive to every detail. Exceptional service that turned a difficult situation into a great experience

We came into Dreams to look for a new bed base and it wasn't long before Ishaa came over to help us and in a few minutes we had decided which one we were buying.
Ishaa is very friendly and professional and is an asset to your company.

The delivery Man where very friendly and helpful
Thank you

Great customer service

Delivery was punctual

We bought a new bed with Tempur mattress and pillows. Superb service in store and genuinely our sleep is enormously improved. We wish we had bought a Tempur mattress years ago.

Tempur Bed Purchase Review
I am very pleased with my Tempur bed (Duxford Lifestyle Bed - Sleep motion) purchase. The quality of the materials is excellent, and the bed feels sturdy and well constructed. From shop floor to delivery, fitting and disposing old bed; the service from Dreams in Ruislip was excellent.
In terms of comfort, the bed provides excellent support and has noticeably improved my sleep quality. It feels stable with no creaking or movement, even when changing position during the night. The design is modern and stylish, fitting well with the overall look of the bedroom.
Delivery was prompt and well organised, and the bed arrived in perfect condition. Overall, this purchase represents very good value for money, and I would confidently recommend it to anyone looking for a comfortable, durable, and attractive bed.

Helpful staff in showroom…delivered on time and set up beautifully, thanks

This particular branch provided good service. We had bought atleast three mattresses in the past. Hence we keep going there .
Good proffesional service provided by sales person and the delivery staff.

Efficient service from the start with walking into the store to delivery

From start to finish from ordering to delivery very happy great customer service from staff including having a cup tea

Brilliant service from start to finish. The salesman was courteous, listened to what I needed, and helped me find the right beds to match my budget. He even threw in a couple of extra items which I really appreciated. Delivery was on time and I’ll definitely use them again.

I'm happy with the service I received from the crew very helpful very professional I would use dreams in the future so keep up the good work the finance company help me a lot to receive my perchance and so thank you for your help much appreciated keep up the good work from mr c pink

Review on behalf of my elderly Father in Law. As a man who does not like shopping or dealing with people in general, he is over the moon which he entire contact with his purchase. Shop
Worker great service. Delivery Lads he could not fault, there was not anything the delivery Lads would not do. Top Notch service.

I bought this mattress after experiencing Dream's diagnostic process which gave me a shortlist of mattresses suitable for me. Comfort level is excellent and has improved the quality of my sleeping.

Great experience from picking the mattress at the store to timely delivery.